Customer reviews from brother-usa.com
Brother - HL-5470DW Wireless -and-White Printer - Black
Average customer rating
4.3
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
130
4 Stars
32
3 Stars
7
2 Stars
8
1 Star
19
84%of customers recommend this product.
(
162 out of
193)
Customer Reviews for Brother - HL-5470DW Wireless -and-White Printer - Black
Customer Rating
5
Good size - works well
on March 30, 2014
Posted by: Greatprinter
from Erie, PA
We have had this printer for a few months now and it has worked as expected. I have not experienced the circuit problems that others cited. It connects easily to an iphone and iPad.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Product
on November 16, 2012
Posted by: STomH
from Phoenix, AZ
This is my first review. I must say that the product exceeded my expectations. The setup was extremely easy and the performance is great.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent workhorse of a printer
on July 15, 2015
Posted by: Andy2
from Central Savannah River Area, GA
Ratings only ... Ratings only ... Ratings only ...
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
bad machine
on March 16, 2016
Posted by: meemoo
from Coconut creek, FL
this machine has been in the shop twice for the same reason and it's not even a year old. It smears ink and cartridge gets stuck and or won't go in.Customer service stinks as weel.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
HL-5470DW High-Speed Laser Printer Windows 8
on July 15, 2013
Posted by: AZsparky
Great printer, met all my expectations. However it did not ship with a Windows 8 disk and I had to spend over 30 minutes on the phone with a tech that I not impressed by.
Shame on Brother for shipping a product without current software.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
on November 18, 2015
Posted by: SignPro
from Northport, Alabama
Good speed. Nice machine at a good price point. We're happy with it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Total Junk
on July 25, 2013
Posted by: kfortier5
from Annapolis, MD
We have spent more money replacing drum units than the original printer cost. Don't be fooled by the purchase price. Maintenance costs make this a very, very expensive printer.
Brother support won't do squat because they say replacing the drum unit is a normal wear and tear thing. However, our prior HP was a freaking work horse. Never had to replace a drum unit with 100K+ pages printed.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
First 5470DW Review
on June 17, 2012
Posted by: TimMe
I love my new HL 5479DW printer. It prints as advertised and I like its features, like duplexing.
The WiFi set up is too complex. I'm not a super user, and technology intimidates me, but come on Brother International! Who edited the instruction manual for common sense and understanding? Jeesh!!!
Brother technicians came to my rescue. It still took about 45 minutes to do it, but the tech knew what she was doing and she walked me through the process without any hitches. I could not have done it without her.
But that's over and done with. I love my new printer.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com