Customer reviews from brother-usa.com
Brother - HL-6180DWT Wireless -and-White Printer - Black
Average customer rating
4
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
59
4 Stars
16
3 Stars
2
2 Stars
7
1 Star
13
78%of customers recommend this product.
(
75 out of
96)
Customer Reviews for Brother - HL-6180DWT Wireless -and-White Printer - Black
Customer Rating
2
Nice printing but horrible appetite for power
on May 12, 2016
Posted by: x37dktjdf77
from AZ, USA
First and foremost *** this unit has a very high initial surge ***
We have had difficulty finding an outlet in our home where the 1000 plus watt initial surge that you get on every print job sent (once the unit enters sleep mode) didn't cause problems. If you don't have a dedicated circuit or one very lightly loaded expect tripped breakers. Expect to see your UPS systems tripping even if on a different circuit, the hard initial surge (even with the latest firmware) is enough to drop voltages on the same phase but a different breaker several volts.
If you can get past the surge issue then it is a decent printer, quiet, fast and a credible replacement to the HL-52XX series.
The Brother site had Linux drivers and PPD files for Linux use if your distribution doesn't include them. The instructions are clear and not difficult to follow.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
blurry printing and paper jams constantly
on May 13, 2016
Posted by: dissatisfiyd
from Denver, CO, United States
The print is blurry and I constantly get paper jams.
I've only had it for 4 months. I purchased a new replacement brother toner cartridge and drum unit. I cleaned the internal parts as directed. The blurry print and the paper jams continue. I'm done. I should have stayed with my old MFC 7340.
I've only had it for 4 months. I purchased a new replacement brother toner cartridge and drum unit. I cleaned the internal parts as directed. The blurry print and the paper jams continue. I'm done. I should have stayed with my old MFC 7340.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fast and error free printing
on May 16, 2016
Posted by: Kins
from Winchester, VA
I had a need for monochrome printing, color is just not one of my requirements. Look at several printers and the features of a laser print and high speed is winner for the Brother printer. I do not like ink jet and the resolution of printing is excellent.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
excellent reliability
on May 17, 2016
Posted by: Hardware Store
from Friedensburg, PA, United States
Printer is my essential to my business and is used for numerous business transactions and contracts. It is used by numerous employees and is a tremendous printer. Had one issue and Brother stepped up and it was repaired in coupke hours and back up and running. Great job Brother.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Great until 1.5 years old
on May 19, 2016
Posted by: Matt27
from Murrieta, CA, United States
The printer worked great for a year and a half, then the fuser stopped working. Brother took care of the fuser problem, but after changing to new drum, toner spills everywhere inside unit. Several calls have reset the printer settings, but I have to use air to clean all the toner powder out of one side of the toner cartridge and the drum or I get streaks and spots all over my print-outs. Very frustrating. I am paying a lot of money for toner that ends up in the trash! Ironically, all these issues began the instant that I changed the drum for the first time. Not to mention the fact that I had to change the drum way before the supposed number of copies that it should have been able to print. Brother Customer Service representatives were nice and tried to help, but still having issues.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Worked great for about 6months
on June 15, 2016
Posted by: Ckph
from Kansas, United States
Worked excellent for about 6 months. Now wrinkles nearly every page on duplex. Replaced the toner and drum, still having the same issue.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2
ok
on June 15, 2016
Posted by: alexx
The printer start printing fuzzy.Call Brother tech support and got replacement with different model.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Fast but draws too much power.
on June 23, 2016
Posted by: Sue123
At first, I loved this printer. I always bought HP products but their quality seemed to be slipping. The first 6 months my Brother printer worked great. Then it started to draw so much extra power, it shut down my MacPro. I had to hire an electrician to install a dedicated line since I got NO SATISFACTION from Brother's customer service.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com