Customer reviews from brother-usa.com
Brother - DCP-8155DN Black-and-White All-In-One Printer - Black
Average customer rating
3.7
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
11
4 Stars
4
3 Stars
3
2 Stars
0
1 Star
5
74%of customers recommend this product.
(
17 out of
23)
Customer Reviews for Brother - DCP-8155DN Black-and-White All-In-One Printer - Black
Customer Rating
5
Excellent copier in every way
on April 15, 2013
Posted by: orchid
from new york, NY
Really terrific multi function copier. A friend selected it for me according to my needs. It is
just perfect for me.
just perfect for me.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Software Crashes 100% of the time after few scans
on April 17, 2015
Posted by: Dondini
from Indian Wells CA
Software Crashes 100% of the time after just a few scans. Still do not have a correctly functioning machine even after:
* reinstalling the software several times
* calling for tech support
* calling for tech support
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
5th Brother Printer
on March 30, 2015
Posted by: Bonse
from Atlanta region
I have opened four offices and in every one of them have set up Brother printers and MFC machine. I recommend Brother printers to everyone who asks. Why? The product is of the highest quality and will last a long time. Second - support is great, but phone support is phenomenal. Down time all most never exists as they will guide you thorough to a fix.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Another 18 months another Brother
on August 14, 2013
Posted by: Cenz
from Pittsburgh, PA
First off, I've tried other printer/multi purpose machines but Brother keeps pulling me back. The printers work and they work well. However, installation on individual machines on our network is annoying. I've reached the maximum 100k copies on three machines and have thrown them out vs recycling because I had no alternative. It would be nice if Brother was more proactive in their recycling or made it possible to replace the fuser/laser at 100k so we could get more mileage out of the printers. Otherwise big fan.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Great Features Poor Reliability
on January 15, 2013
Posted by: nlochicago
from Chicago, Illinois
I am on my fifth replacement unit. The features on this copier are excellent. It is the fastest and best scanner that I have ever owned. However, every unit has broken after less than 2 weeks. Two had trouble with the paper being shown as "out" when it was full. One had a scanner feeder suddenly go "black" and no longer scan. Another didn't have it's printer cartridge and drum. I have purchased six brother units and this is the first one that I have had to a warranty return on (now in its fifth replacement). I am very disappointed with this model.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Missing Something
on October 11, 2012
Posted by: TNWHSE
from Tennessee
This purchase was a great one, for speed, scanning, copying, and printing. However, I also needed my All-In-One (Multi-Function) machine to have a fax and it did not. That was VERY disappointing. What office is complete without a FAX, and stand-alone faxes are difficult to find these days if you want laser quality at a good price since all your other needs are met with the 8155DN.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Needlessly Wasteful
on July 28, 2016
Posted by: Bens
from San Francisco, CA, United States
Good printer in terms of durability but frustrating to work with and obviously needlessly wasteful. To do the simplest operation with this printer - such as print on both sides of the paper - you must install the Brother software and driver which ridiculously uses 10 GB of space. How is that possible? Secondly, every ink cartridge 'runs out of ink' when it clearly has at least 15-25% left, I guess so they can retrieve the ink when you send the cartridge back for 'recycling'.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com