Customer reviews from brother-usa.com
Brother - DCP-8155DN -and-White All-In-One Printer - Black
Average customer rating
3.7
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
11
4 Stars
4
3 Stars
3
2 Stars
0
1 Star
5
74%of customers recommend this product.
(
17 out of
23)
Customer Reviews for Brother - DCP-8155DN -and-White All-In-One Printer - Black
Customer Rating
1
Great Features Poor Reliability
on January 15, 2013
Posted by: nlochicago
from Chicago, Illinois
I am on my fifth replacement unit. The features on this copier are excellent. It is the fastest and best scanner that I have ever owned. However, every unit has broken after less than 2 weeks. Two had trouble with the paper being shown as "out" when it was full. One had a scanner feeder suddenly go "black" and no longer scan. Another didn't have it's printer cartridge and drum. I have purchased six brother units and this is the first one that I have had to a warranty return on (now in its fifth replacement). I am very disappointed with this model.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Nice machine
on January 8, 2013
Posted by: PMLCPA
from Troy, MI
Speed is great, hookup fairly easy. Had issues with getting scanner to operate duplex system but support helped me out. Working well now.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
misleading specs
on November 28, 2012
Posted by: AlexP
The DCP-8155DN product page says that it supports "scan to e-mail", which was one of the main reasons I decided to buy it. To my surprise, "scan to email" is *not* an option on the device: it's an option in the Brother software package (requiring a USB connection and Windows/MacOS). Since I'm using the device as a network printer in an all-Linux environment, the "scan to email" feature will not be available.
I do commend Brother for their Linux driver support, and everything else seems to work fine. I was just disappointed by that one missing feature. And, I can't think of a good reason for a host PC to be required... the device *is* capable of scanning to a thumbdrive, and is also able to send status reports via email, so it seems like it has all of the components onboard to scan to an email address instead of a thumbdrive. Maybe a firmware update could add this feature?
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Office owner
on November 25, 2012
Posted by: Alvin
from Arizona
Very happy with this copy/printer. Ended up doing more than I had initially planned on especially on the duplex options. Easy set up and only took a short time to learn how to use the machine. Things I did not know became easy to me as I learned how it really work and what it offered.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Nice machine
on October 31, 2012
Posted by: carlsbad1
from Carlsbad, CA
Things I liked: fast startup and first print. fast print speeds. The single pass duplex scan is a really nice feature, saves time and less chance of paper jams/wrinkling.
Reason it didn't get the 5th star, it wasn't able to read some of the usb flash drives I inserted into it.
I didn't have time to figure out what the problem was and just worked around it.
I didn't have time to figure out what the problem was and just worked around it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Missing Something
on October 11, 2012
Posted by: TNWHSE
from Tennessee
This purchase was a great one, for speed, scanning, copying, and printing. However, I also needed my All-In-One (Multi-Function) machine to have a fax and it did not. That was VERY disappointing. What office is complete without a FAX, and stand-alone faxes are difficult to find these days if you want laser quality at a good price since all your other needs are met with the 8155DN.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very Pleased
on September 15, 2012
Posted by: danielxzxzxzx
from MA
Working fine for 2 months at home. Software install was a breeze on Win 7 Pro. Dead quiet in deep sleep; I think the only thing that is on is the LCD; no fan at all. Regular sleep doesn't seem too loud, but it's in the other room so it's hard to judge that. Prints and copies look great. Can barely tell at 12 points, but it may be just slightly less crisp than the uber expensive printers at the corporate office. You need a magnifying glass to see that though. I only print 5-10 pages a week. It's way more printer than I really need, but I wanted the high resolution this printer has to print music, which has lots of tiny marks and curves. Music looks great. Everything works. From deep sleep, 3 pages are printed by the time I walk to the other room. The desktop software has no stupid pop-ups and slow progress windows. It just prints super fast. The first time I printed I didn't think anything even happened so I tried printing a couple more times. When I went to the printer, they were all sitting there! Now I know, if you hit the print button, it printed. I'll never buy an inkjet again. I had three and they all stopped working in one year. I expect the ink to last for years. It will probably loose its ability to retain a charge before I deplete it, so I plan to stick with the smaller size cartridges. Time and humidity will eventually kill any laser ink, but I have central air so I think it should last for years. Images like Google Maps are not as defined as on an inkjet, but still perfectly legible. If you need to print pro quality photos, you may need something else, but that's not what lasers are for. But even photos would be acceptable for internal use. I've had no jams or anything; it just works. I'm using HP laserjet 24 lb. paper.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com