Customer reviews from brother-usa.com
Brother - DCP-8155DN -and-White All-In-One Printer - Black
Average customer rating
3.7
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
11
4 Stars
4
3 Stars
3
2 Stars
0
1 Star
5
74%of customers recommend this product.
(
17 out of
23)
Customer Reviews for Brother - DCP-8155DN -and-White All-In-One Printer - Black
Customer Rating
1
I want to send it back
on November 7, 2014
Posted by: greg2
I have tried installing the software on two different Windows 7 machines and still can't scan across the network with Control Center. Brother support walked me through things like "ping" when I already told them I could print. I tried a firmware upgrade which I followed perfectly only to have it fail. The result was a black box that had one feature...it beeped. Ended up taking it to a service center to have firmware reloaded. Still can't scan and Brother can't seem to help. I was trying to find something better than an HP and Brother isn't it.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Bumpy start
on April 1, 2014
Posted by: StrategicConsulting
from Buffalo, NY
I have bought many Brother products and have had great luck.....until this purchase. The first unit was delivered and it had the sticky blue tape problem where all of the adhesive stuck to the printer. That was nothing compared to the fact that I could not open the front door to get to the drum/toner unit. Brother tech support finally understood and said that I should RMA the unit and get a new one. The replacement showed up and the tape problem was gone but I still could not open the front door. By now, Brother know of the problem and it seems that there was an error made in manufacturing where a bracket was installed backward and did not allow the front door to open. The 3rd unit showed up and finally we got a unit without the tape problem and the door opens. The unit works very well, is fast and is like the typical Brother multifunction. The good news is Brother figured it out and fixed the problem. They even gave us a free toner cartridge as compensation.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Makes Life Less Stressful
on February 24, 2014
Posted by: EmmaLou
from Petersburg, Virginia
I am a Real Estate Title Examiner and Notary Closer.
I had an older Brother All in One that was well used and in need of retirement. It did not have the ability to print both Letter and Legal Paper simultaneously .
My New DCP8155-DN is Wonderful. I purchased the Optional 500 Page Paper Tray and LOVE IT!
I not only can scan volumes of documents quickly and perfectly; I can also print both Letter and Legal Closing Documents lightning fast with one click.
This Printer is well worth the purchase. I now save time, am more productive and have far less stress using this Wonderful Product!
Thank you Brother!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love it!
on January 13, 2014
Posted by: BrightCorner
from Iowa
I bought this printer to replace my old printer that finally died. I had purchased a Brother MFC printer in September to also replace another old copier. I absolutely love both Brother printer/copier/scanners. The first Brother that I purchased in September has fax but I certainly did not need another fax. So with this one I bought the optional paper tray. It fits right onto the bottom of the machine. My old printer had dual paper trays plus the bypass tray but the lower tray on the old one never worked correctly so was always an irritant to me. This Brother prints and copies wonderfully. The scanner is a dream come true. My one and only complaint is that when it prints, it is loud. The printer is right next to me so that is why the noise is a bit annoying. The good greatly outweighs the bad and I am extremely happy with this Brother. I will happily buy another Brother when these 2 wear out.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Get Copier
on September 3, 2013
Posted by: Waterbug
from Maggie Valley, NC
This is the second printer that our company has purchased. We love it....
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Another 18 months another Brother
on August 14, 2013
Posted by: Cenz
from Pittsburgh, PA
First off, I've tried other printer/multi purpose machines but Brother keeps pulling me back. The printers work and they work well. However, installation on individual machines on our network is annoying. I've reached the maximum 100k copies on three machines and have thrown them out vs recycling because I had no alternative. It would be nice if Brother was more proactive in their recycling or made it possible to replace the fuser/laser at 100k so we could get more mileage out of the printers. Otherwise big fan.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Multi-Functions Get Even Better
on April 22, 2013
Posted by: ManyBrothers
from New York, NY
We bought this machine to replace an MFC-8890DW. That multi-function machine gave us many years, and over 100,000 pages, of problem-free service. We have found similar reliability with several other Brother inkjets and lasers we have owned.
Brother tends not to tinker around too much with what works, and so this one, in form and function, is similar to the one it replaced.
It still uses Brother's excellent, fast, easy-to-use computer scanning interface (now called CC4, instead of CC3, but otherwise mostly unchanged). The drivers are easy to install, and pairing a networked computer to the networked printer happens automatically.
It has built-in print duplexing AND scan duplexing. Brother has made a nice improvement to the scan duplexing: It only feeds once now, somehow simultaneously scanning both sides.
And the print speed of this machine, rated 40ppm, is basically the fastest you can get anywhere near this price.
Also, page-for-page, Brother toners tend to be cheaper than the competition, especially if you shop around.
The only major drawback of this machine has been difficulty in finding the standard high-capacity toner, the TN-750. (Our previous machine used the TN-650, which was easy to find in-stock everywhere.). I'm hoping that this is just a temporary supply chain issue, because it has unexpectedly raised cost per page for this model, due to a lack of competition in toner pricing.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent copier in every way
on April 15, 2013
Posted by: orchid
from new york, NY
Really terrific multi function copier. A friend selected it for me according to my needs. It is
just perfect for me.
just perfect for me.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com