Customer Reviews for High Sierra - Laptop Backpack - Brick
Customer Rating
4
My 2nd Access Backpack
on February 25, 2018
Posted by: Wags
from Franklin, MA
THis is my second Access backpack. I like them because I can hold lots of stuff other than just my business items. I can pack my laptop and files along with a change of clothes and the usual e-reader. recharge cords, etc. My only complaint is the this version is constructed of "stiff" material and the zippers don't slide easily.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, Stylish
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5
i would buy this product again
on February 15, 2018
Posted by: noname
from ny
Verified Purchase:No
this is my second purchase of this backpack. this time i bought 3. i replaced my first one that i gave my son, and gave the other 2 as gifts. it's a great bag. it holds a lot, it's sturdy. when you fill it and it is heavy, you can tie the straps so the weight is evenly distributed and it doesn't feel like a burden on your back.
Pros: Easy To Access Items, Easy To Identify, Good Capacity, High Quality
Not my 1st choice for replacement, looking elsewhere
on March 30, 2019
Posted by: Biz World Traveller
from CT
Verified Purchase:No
I came across HS about 12 years ago. You were the only ones who had a backpack that would fit a 17' laptop (Access). I have back problems and travel frequently, so a regular over-the-shoulder laptop satchel doesn't work for me. The 1st one I had lasted for 5 or 6 years before I decided to buy a new one. It held up fantastically with all my travels around the country and to other countries. The main issues I had with it were weak seams, with the fabric fraying so it couldn't be repaired. I bought the same bag, and I had the same issue: weak seams. The seams started coming apart much quicker and it didn't last nearly as long. I bought my current bag (my 3rd, an XBT TSA. BTW, the TSA does not like the "TSA approved laptop feature)) late 2016, and just a few months later I went on extended business travel, making over a dozen trips up until last summer. On that 1st trip (early 2017), the seam around the bottom of exterior mesh pocket came unraveled, creating a hole to the interior. I had to attempt a repair, because things in the interior were falling out. I wasn't going to replace it after it being only a few months old. I used upholstery needles and the heaviest thread I could find. It took me the better part of an day, but it was finally usable. However, as time and trips went on, other seams gave way all over the bag, like cracks spreading across a weak dam that's about to burst open. I just came back from an extended trip to Asia, and while on that trip many more seams came undone, with one on the top opening more than 6". I have no choice now but to replace it because I'm going back to Asia very soon. Your QC process needs much improvement. I like your product's features and designs, but I can no longer trust their quality. I am disappointed to say that I will looking elsewhere, not just at HS.
Pros: Easy To Carry, Good Capacity, Good design and features