Customer reviews from lg.com
LG - SIGNATURE 24" SideKick 0.7 Cu. Ft. 5-Cycle Pedestal Washer - White
Average customer rating
4.6
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
9
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for LG - SIGNATURE 24" SideKick 0.7 Cu. Ft. 5-Cycle Pedestal Washer - White
Customer Rating
5
Must have Accessory!
on November 5, 2017
Posted by: VernonDent
from Los Angeles, CA, United States
[This review was collected as part of a promotion.] Purchased this and the main washer in July 2017 (I also reviewed the main washer in its own review). They were on national backorder. The delay was very much worth the wait.
This is useful for me because often I have just a couple shirts or something that I just want to wash and hang up. This sidekick fits that bill.
It's gentle on the shirts and jeans I have put in it. There are not that many programs for this unit but the ones that are included with it make sense for the type of garments its can wash (its tiny).
It is VERY quiet! You don't hear it running. I have these units placed in my apartment kitchen (there is on premises laundry but I prefer to use my own). These units replaced an LG WM3997HWA. I upgraded to these because I wanted the latest and greatest in combo washer/dryer units.
It does NOT have an auto dispense system like the main washer, so you have a little rubber cup you put in there with detergent. If you want to add softener in the final rinse, the system will alert you by a soft chime and via the smartphone app (Android).
Setup was super easy. There are NO cold/hot water hoses included so make sure you get a set. Using the smartphone app, the units paired up easily and it also set them to the wifi system.
It also includes a remote controller so you don't have to bend down to set your program. You can use the smartphone app to start a cycle remotely (has to be on the wifi network) if you want, in addition to using the main screen on the washer.
Overall, it is a quality machine. It's quiet, cleans your garments as you expect, and I did not realize I needed it until I started using it!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Disgruntled_customer
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] A total of 40 screws and parts missing. Called LG customer service and I was sent parts not relevant. The delivery company told me LG installation instructions misleading and they did not provide parts listed in their instructions. 10 days have passed. I am crying for the trust I had with LG and Costco.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, January 2, 2020
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Very reasonable
on July 19, 2019
Posted by: AASH
runs very perfect, very smooth and convenient for home-washing
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Quiet.
on November 6, 2017
Posted by: Zoomie
from St Croix Falls, WI, United States
[This review was collected as part of a promotion.] Love the efficiency, large shiny tub, tunes over an obnoxious buzzer
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: GerRay
from Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] This washer has a very big drum.
It is also very quiet
It is also very quiet
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jenifer3
from Brentwood, CA 94513
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was hard at first to learn how to use my washer BUT, I finally learned and now I love my LG washer. Really easy to start. I also love that the washer locks the top automatically. I am learning more each day that I use it. Thank you for such a grand machine
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Woods Woods
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Owning it for 3 years and didn't have any issue with it. This is the piece that completes the look of SIGNATURE washer. It raised the touchscreen to a height I am comfortable with. And just like other sidekick, it's integrated with the main washer and best for lingerie which requires less power and line dry.
The good
The good
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Coup
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this new clothes washer a few weeks. It is very easy to use. I like the large capacity.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com