Customer reviews from startech.com
StarTech.com - External Video Adapter - Black
Average customer rating
3.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for StarTech.com - External Video Adapter - Black
Posted by: Kimo
Verified Purchase:Yes
I HATE installing new hardware. This was EASY and QUICK!
Written by a customer while visiting startech.com
Customer Rating
1
Absolute Piece Of Junk
on February 23, 2023
Posted by: Daikuma
In the time that I have had this, it works about 50% of the time. Used with DVI, or VGA adaptors, across multiple PCs, it will work for a while then drop away, will not acknowledge when plugged into ANY USB port and generally leaves me ready to throw it across a room. I have installed and uninstalled drivers, completely reloaded every USB port controller to no avail, and generally seem to have better odds of hitting the lottery than to get this thing to work reliably. It has lead me at this point to seek out ANY OTHER BRAND THAN STARTECH.
Response from startech.comBy Atha, Customer Support, February 24, 2023
We are sorry to hear that you experienced difficulty with USB32DVIPRO.This is not expected behavior for our USB to DVI / VGA adapter. The USB32DVIPRO includes a 2 year warranty. We will be reaching out to perform some troubleshooting and, if deemed defective and within warranty, help facilitate a replacement.
Written by a customer while visiting startech.com
Customer Rating
4
No rotation
on September 28, 2020
Posted by: t96_grh
Excellent product with the only exception that you cannot rotate the screen to vertical.
Response from startech.comBy Stacey, Customer Support, September 29, 2020
Hello,
Thank you for your review. One of our Technical Advisors will be reaching out directly via e-mail as this should be possible. Alternatively, you are welcome to contact us directly via call or chat so we can walk you through how to do this.
Thank you for your review. One of our Technical Advisors will be reaching out directly via e-mail as this should be possible. Alternatively, you are welcome to contact us directly via call or chat so we can walk you through how to do this.
Written by a customer while visiting startech.com