Customer reviews from lenovo.com
Lenovo - Power Adapter for Tablet 10, ThinkPad 11, 11e Chromebook, Thinkpad 13, 13 Chromebook, ThinkPad A275, A285 and A475 - Black
Average customer rating
4.6
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
75
4 Stars
6
3 Stars
3
2 Stars
3
1 Star
4
90%of customers recommend this product.
(
60 out of
67)
Customer Reviews for Lenovo - Power Adapter for Tablet 10, ThinkPad 11, 11e Chromebook, Thinkpad 13, 13 Chromebook, ThinkPad A275, A285 and A475 - Black
Posted by: Kathleene
Verified Purchase:Yes
[This review was collected as part of a promotion.] Started having trouble charging my 2yo Yoga laptop. Hoped a new cord would fix the problem, but it didn't, so I sent it back. The battery will charge and hold the charge -- sometimes. Other times, the plug indicator blinks and says "plugged in, not charging." This is not good.
I would recommend this to a friend!
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, February 20, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. To explain the answer you seek with your battery is called Energy Management. It is a working mode in order to protect your battery and maximize the battery's life span. If you want to change the mode, refer to the following settings.
1. Check whether Lenovo Energy Management software has been installed. If not, please go to Lenovo support website to download according to your machine model and operating system.
2. Run Lenovo Power Management. Click the gear icon at its lower right corner
3. Open the "Battery Health" page. In this page there are two modes: "Optimize for Battery Runtime" and "Optimize for Battery Lifespan". If you need to charge the battery fully, please select the "Optimize for Battery Runtime" and click "Apply" or "OK".
4. Now your battery should be able to charge fully. Take a period of observation, if it is not charging yet, (Windows system's battery icon is not full but it does not prompt "charging"), please run the Lenovo Power Management, click the gear icon, select “Battery Gauge Reset" and operate according to its prompts. (Strictly follow the software prompts, otherwise it would not achieve the purpose. This process may last a few hours, and you cannot disconnect the external power supply or turn off the computer in the process.)
5. After performing battery fix operation correctly, if the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. We want you to have a superior experience with our products and appreciate your business. Please let us know if this helps!
Best regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. To explain the answer you seek with your battery is called Energy Management. It is a working mode in order to protect your battery and maximize the battery's life span. If you want to change the mode, refer to the following settings.
1. Check whether Lenovo Energy Management software has been installed. If not, please go to Lenovo support website to download according to your machine model and operating system.
2. Run Lenovo Power Management. Click the gear icon at its lower right corner
3. Open the "Battery Health" page. In this page there are two modes: "Optimize for Battery Runtime" and "Optimize for Battery Lifespan". If you need to charge the battery fully, please select the "Optimize for Battery Runtime" and click "Apply" or "OK".
4. Now your battery should be able to charge fully. Take a period of observation, if it is not charging yet, (Windows system's battery icon is not full but it does not prompt "charging"), please run the Lenovo Power Management, click the gear icon, select “Battery Gauge Reset" and operate according to its prompts. (Strictly follow the software prompts, otherwise it would not achieve the purpose. This process may last a few hours, and you cannot disconnect the external power supply or turn off the computer in the process.)
5. After performing battery fix operation correctly, if the issue persists, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. We want you to have a superior experience with our products and appreciate your business. Please let us know if this helps!
Best regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Sharon Jackson
Verified Purchase:Yes
My Lenovo 45W USB-C AC Adapter has stopped working within 2 months.
Response from lenovo.comBy Courtnea_Lenovo, Customer Care, June 14, 2019
Welcome to our Ratings and Reviews section!
Lenovo appreciates you taking the time to share your comments and concerns. We are sorry to hear that you are experiencing issues with your adaptor. With regards to experiencing issues, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Lenovo appreciates you taking the time to share your comments and concerns. We are sorry to hear that you are experiencing issues with your adaptor. With regards to experiencing issues, please contact our Technical support team at https://support.lenovo.com/us/en/ for further assistance. Please let us know if this helps! Thanks for choosing Lenovo!
Kind regards,
Courtnea_Lenovo
Written by a customer while visiting lenovo.com
Posted by: SatisfiedCustomer
from Upstate NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The response to my need for a replacement charging cord was swift and friendly. It arrived earlier than promised and put me back in business successfully. I love my Lenovo products!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: tonto rodrigez
from mid mo.
Verified Purchase:Yes
showed up as described works like it should only issue i have is that this one uses the usb-c port when my original used the power port, i miss being able to charge the phone off the machine while the machine chargers, im sure thats what i asked for but have no proof so overall it does what it says its going to do and does it rather quickly thank you
Written by a customer while visiting lenovo.com
Customer Rating
5
Why have one charger, when you can have two...
on September 21, 2023
Posted by: 1337BusinessMan
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's compact, gets the jobs done, and is there for you if you lose the one that came with your laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jackie51castro
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works perfect and exactly as described :). Use it for my computer.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jonathan221
from Marion, Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Charger works great. The cable is thicker so it will be less likely to fray.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: George Fogle
from Charlotte NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's good to have a spare. I can leave one at work and one at home and then grab either if I need to be mobile and go somewhere.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com