Customer reviews from lg.com
LG - 27.7 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average customer rating
4
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
302
4 Stars
98
3 Stars
50
2 Stars
34
1 Star
68
82%of customers recommend this product.
(
341 out of
416)
Customer Reviews for LG - 27.7 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Daedalus79
from Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this model for just over 2 years. After an initial issue with the compressor (which is why 4 instead of 5 stars were awarded), this thing runs like a champ. We saw an immediate decrease in our energy usage with the awesome door feature which allows us access to the most frequently used items without opening the entire appliance. I love the versatility of the drawers in the refrigerator unit as well as the functional pieces of the freezer unit. I do wish the freezer had a bigger ice reserve section as we are frequently over flowing with ice and it would be nice to have a larger reserve for parties and such...but why complain?
Pros: Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Brittney H
from St Paul
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this frig it keeps everything cold and the design makes it very easy to see everything and grab what you need. There's plenty of storage for everything and you can keep it all organized
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RP in GA
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this fridge in October 2021 and after all that time, I still say it's simply the best fridge that I've ever owned. The space and layout of the drawers and bins is perfect for all my needs. I can now buy family sized pizzas that fit properly. All my food last longer, from meats to vegetables. The outer door is really amazing for quick access and keeping the rest of the contents cold.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Charisma Harris
from Rock Hill S.C.
Verified Purchase:Yes
Good Day,
I love LG, however it was a shock after having this item for less than 3years it broke down and all my food went bad and I just went and spend $825.00 on grocery that Saturday and to be inform the piece is under warranty but I will not receive reimbursement for my grocery. I am upset because it's LG fault and I have been with out the item for over 3 weeks having to buy food outside.
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy Sandy, Social Media, July 8, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: Busa1397
from Bonaire ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the refrigerator but I’m skeptical about it’s long time reliability. Had to have a compressor after 4 years. But I had no problem getting it fixed on warranty
Pros: Style/Design
Quality
3
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, July 7, 2022
We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy
Written by a customer while visiting lg.com
Posted by: LG Frig Appl
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had my refrigerator for four years, great refrigerator but I just had some issues with the ice marker and compressor. FINALLY had LG fix it. LG tech was amazing! He was professional, efficient, polite and fast. I highly recommend to have LG work on ANY issues, not a third part!!!
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lorrie112
from Kennewick, Wa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this in 2018 and Loved it till the 10 yr compressor went out.
Quality
3
Features
5
Value
2
Response from lg.comBy Sandy, Social Media, August 1, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: Linda Harris
from Rock Hill
Verified Purchase:Yes
I am not happy at all it took over 3 weeks for someone to come out to repair and it's still not fix 100%. I loved in the beginning I have had mines for about 2 years and the money I spend for it make me question would I buy again.
Quality
2
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, August 5, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com