Customer reviews from lg.com
LG - 27.7 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average customer rating
4
(553 Reviews)
Rating breakdown 553 reviews
5 Stars
302
4 Stars
98
3 Stars
51
2 Stars
34
1 Star
68
82%of customers recommend this product.
(
341 out of
416)
Customer Reviews for LG - 27.7 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Aseneth
from Missouri
Verified Purchase:Yes
We had this lg refrigerator not even 5 years and the compressor went out. Good luck with trying to find a repair service to repair it. Our refrigerator was not cooling at all, I we had no refrigerator for over three
week.
week.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, April 11, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us.^Sandy
Written by a customer while visiting lg.com
Posted by: sidney23412
from San Clemente, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love most things about our LG experience, however, I was surprised when the compressor went out on a purchase from 2019. The mfg. service people were great. Fixed everything and waived the labor charge. That made up for everything
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: gsdx2
from nh
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had this fridge for a few years and compressor failed. A little disappointing since the price point was so high. However, LG was great and came and fixed it under warranty. Hoping the new compressor is improved and I'm not dealing with it again
Pros: Style/Design, Features/Settings
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Car253
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lots of room inside. Huge freezer. No problems. Love it.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Yar1906
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this fridge 3 years ago, I was very happy with it and it's capacity and the all it's specification for example the door opens in half, the shelves can be. Changed to fit taller items. But then after 3 years and a half, it broke and wS not able to fix it
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: 1Juicy
from District Heights Md
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchase my LG and I love it, however the bottom freezer draws cracked already but otherwise everything else is fine.
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dukedog
from St.peters mo.
Verified Purchase:Yes
[This review was collected as part of a promotion.] l could not believe it burned up this early. l would not buy another unit like this one
thanks for our extended warranty.
thanks for our extended warranty.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Posted by: Anonymous
from Streetsboro ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Kevin is a great asset to you service department. Excellent product.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com