Customer reviews from lg.com
LG - 27.7 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average customer rating
4
(553 Reviews)
Rating breakdown 553 reviews
5 Stars
302
4 Stars
98
3 Stars
51
2 Stars
34
1 Star
68
82%of customers recommend this product.
(
341 out of
416)
Customer Reviews for LG - 27.7 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Old man Bill
from Chapel Hill NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Almost 4 years old LG frig stopped working. I am not upset things happen. What makes or breaks a good brand is the service. And this case it was GREAT and almost painless. YES
I would buy it again.
I would buy it again.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Collinsville I'll.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it about a year ago ang it has done a great job. Plenty of space!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: BF25
Verified Purchase:Yes
[This review was collected as part of a promotion.] I Like the product itself,and its look.and i will buyone again
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Died before 4 years old
on February 18, 2022
Posted by: Linigus
from Georgia
[This review was collected as part of a promotion.] Woke up to melting ice and warm sodas on February 2022, machine purchased April 2018. LG sending warranty tech in 5 days. Long time to be without a fridge. Hope they make it right. 1 star until resolved.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, February 25, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can try to expedite a resolution for you. Thanks.^Sandy
Written by a customer while visiting lg.com
Customer Rating
4
Perfect size. Icemaker on the door saves space.
on February 21, 2022
Posted by: Mocking Byrd
from Cape Coral, FL.
Verified Purchase:Yes
The compressor and condenser had to be replaced with an upgrade. The door shelved had to be replaced due to poor design which I had to pay for. Small water occasionally leek.between frig door and freezer drawer.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Emily923
from Wantagh , NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love the small door , makes it easy for my twins to get their drinks without having to open the large refrigerator door !!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mad in Houston
from Houston
Verified Purchase:Yes
If you are going to plaster a 10yr wtty on the compressor, then you need to honor it when the compressor died after 4 yrs
Quality
1
Features
2
Value
1
Response from lg.comBy Sandy, Social Media, March 25, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thanks.^Sandy
Written by a customer while visiting lg.com
Posted by: Danny3710
from Renton, Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compressor burned out and needs to replace for the fridge less than 4 years old
Quality
2
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, March 28, 2022
We hate to hear this and see you had a repair done. If you are still having issues please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com