Customer reviews from lg.com
LG - 27.7 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Average customer rating
4
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
302
4 Stars
98
3 Stars
50
2 Stars
34
1 Star
68
82%of customers recommend this product.
(
341 out of
416)
Customer Reviews for LG - 27.7 Cu. Ft. French Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless Steel
Posted by: Anonymous
from Collinsville I'll.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it about a year ago ang it has done a great job. Plenty of space!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: BF25
Verified Purchase:Yes
[This review was collected as part of a promotion.] I Like the product itself,and its look.and i will buyone again
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Died before 4 years old
on February 18, 2022
Posted by: Linigus
from Georgia
[This review was collected as part of a promotion.] Woke up to melting ice and warm sodas on February 2022, machine purchased April 2018. LG sending warranty tech in 5 days. Long time to be without a fridge. Hope they make it right. 1 star until resolved.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Sandy, Social Media, February 25, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can try to expedite a resolution for you. Thanks.^Sandy
Written by a customer while visiting lg.com
Customer Rating
4
Perfect size. Icemaker on the door saves space.
on February 21, 2022
Posted by: Mocking Byrd
from Cape Coral, FL.
Verified Purchase:Yes
The compressor and condenser had to be replaced with an upgrade. The door shelved had to be replaced due to poor design which I had to pay for. Small water occasionally leek.between frig door and freezer drawer.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Emily923
from Wantagh , NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love the small door , makes it easy for my twins to get their drinks without having to open the large refrigerator door !!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mad in Houston
from Houston
Verified Purchase:Yes
If you are going to plaster a 10yr wtty on the compressor, then you need to honor it when the compressor died after 4 yrs
Quality
1
Features
2
Value
1
Response from lg.comBy Sandy, Social Media, March 25, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thanks.^Sandy
Written by a customer while visiting lg.com
Posted by: Danny3710
from Renton, Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compressor burned out and needs to replace for the fridge less than 4 years old
Quality
2
Features
4
Value
3
Response from lg.comBy Sandy, Social Media, March 28, 2022
We hate to hear this and see you had a repair done. If you are still having issues please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Aseneth
from Missouri
Verified Purchase:Yes
We had this lg refrigerator not even 5 years and the compressor went out. Good luck with trying to find a repair service to repair it. Our refrigerator was not cooling at all, I we had no refrigerator for over three
week.
week.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, April 11, 2022
We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us.^Sandy
Written by a customer while visiting lg.com