Customer Reviews for Fossil - ESTATE Leather Watch Strap - Dark brown
Customer Rating
1
Very uncomfortable; weird fit on wrist
on January 4, 2024
Posted by: Rich
from San Diego, CA
I needed to buy a replacement for my fossil watch and this was the only option at the time. I dread putting it on now. The original strap was so comfortable and well-fitted; this one, not so much.
No, I would not recommend this to a friend.
Response from FossilBy fossiluspwr, fossiluspwr, January 26, 2024
Hello Dear Customer, We truly sorry about this inconvenience, a Customer Care Representative will be in touch with you soon.
Replacement band for my husband's watch that he wears daily. He dislikes that the loop you push the extra bit of strap through moves around, causing that extra bit of strap to flap and catch on stuff while he's working. After sewing it in place it hasn't been a problem, but it would be nice if it was already stationary.
It functions as it should, but this is the 3rd replacement as the retaining loops keep breaking. Fossil appears to not actually make the dark leather/rubber strap anymore as I have yet to find a strap half as dark as the original that came with my watch.
Response from FossilBy fossiluspwr, fossiluspwr, September 23, 2023
Good Afternoon Jon, thank you for your recent review on Fossil.com. We are sorry to hear your 22MM Leather Watch Strap is experiencing a recurring issue. Please know that Fossil strives to provide the highest quality products and understands this is not your desired experience. A representative from our Fossil Customer Care team will be reaching out to you via email. Should you have additional comments or concerns, please do not hesitate to contact us at social@fossil.com.
The product is fine. Not happy with how long it took to receive it. Paid extra for two day shipping. Ordered on the 19th of November and did not receive product until 30 November. I feel if I am paying extra for shipping I should get package in the time period said when I placed the order.