Customer reviews from Char-Broil, LLC
Char-Broil - Patio Bistro Gas Grill - Black
Average customer rating
4.1
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
48
4 Stars
13
3 Stars
9
2 Stars
11
1 Star
4
78%of customers recommend this product.
(
60 out of
77)
Customer Reviews for Char-Broil - Patio Bistro Gas Grill - Black
Posted by: MahiKauai
from Vero Beach, FL, United States
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
We have used our grill about 5 times now. It heats up quickly and it cooks evenly no matter where the food is located on the grill. It's easy to clean as long as you clean it every time. I love the grill marks it leaves on the food!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 30, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: mmmcm
from Dunlap, IL, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
Had two Patio Caddies previously and enjoyed them completely. This new grill works well, however, I think the maintenance prior to and after each use to keep the grilling surface clean is way too much. Looking forward to the grill conversion kit being available to convert the grill to the previous design.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, June 27, 2014
How is this Patio Bistro TRU-Infrared Grill normally cleaned? We recommend one of our nylon brushes. Please give us a call at 1-800-241-7548 and we will be more than happy to provide cleaning information.
Written by a customer while visiting Char-Broil, LLC
Posted by: steve767676
from RI, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
brought it a few months ago its not as good as I thought it would be I would not buy it again nor would I recommend it.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, July 9, 2014
We're sorry to hear that you are not happy with this grill. Was a case created with us? Please give us a call at 1-800-241-7548 and we will be happy to best investigate any issues encountered.
Written by a customer while visiting Char-Broil, LLC
Posted by: robocop
from Des Moines, IA, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
The grill is easier to clean than regular gas grills and the meat that I have cooked on it has had a much better flavor than when I used my old Coleman grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, April 12, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: steve96
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
it heats evenly and cooks perfectly. only problem is that this grill is more difficult to clean. Given the design of the actual grill surface, nothing falls to the bottom, and the grill must be scrapped with the tool provided. not simple, and messy.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, April 15, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: sally
from willow creek, ca, united states
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
Love how it has a temperature read out on top. Easy to clean heats up real fast. Great size for my small patio. Very happy with it.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, April 15, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: TCVP
from Hilton Head Island, SC, United States
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
I really like the simplicity and the high heat of this propane grill. The stock stainless grid is good for general grilling, and works well with wood chips. I have the optional cast iron insert that is great for seaing steaks and burgers. The main drawback is that even at the lowest setting the unit is still too hot for slow-roasting or true smoking.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: bmk87
from SD, United States
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
Assembly took just under and hour, easy to read instructions. The paint on the rear of the grill lid was chipped and peeling when I took it out of the box, contacted Charbroil with this issue and they quickly sent a replacement. Probably the best customer support I have ever worked with!
Cooking:
Getting the grill warmed up can take a little while (5-10 min) but it does a great job once it's at the correct temp. Meats come out flavorful and moist. However, chicken frequently stick to the grates so I would recommend spraying them with a canola oil before placing them on the grill. It may be because it is still somewhat new, but the grill gives off an odd flavor to vegetables that I don't care for. I am definitely happy with my purchase, this grill cooks everything quickly and thoroughly, without drying food out.
Cooking:
Getting the grill warmed up can take a little while (5-10 min) but it does a great job once it's at the correct temp. Meats come out flavorful and moist. However, chicken frequently stick to the grates so I would recommend spraying them with a canola oil before placing them on the grill. It may be because it is still somewhat new, but the grill gives off an odd flavor to vegetables that I don't care for. I am definitely happy with my purchase, this grill cooks everything quickly and thoroughly, without drying food out.
Cleaning:
Because of the design of the grate, cleaning can be tedious, messy, and nearly impossible. The cleaning tool provided with the grill is cute but does not get the job done. I did pick up a different multi surface grill cleaning tool recently and it makes cleaning much easier.
Because of the design of the grate, cleaning can be tedious, messy, and nearly impossible. The cleaning tool provided with the grill is cute but does not get the job done. I did pick up a different multi surface grill cleaning tool recently and it makes cleaning much easier.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 30, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC