Customer reviews from Char-Broil, LLC
Char-Broil - Patio Bistro Gas Grill - Black
Average customer rating
4.1
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
48
4 Stars
13
3 Stars
9
2 Stars
11
1 Star
4
78%of customers recommend this product.
(
60 out of
77)
Customer Reviews for Char-Broil - Patio Bistro Gas Grill - Black
Posted by: jerryd
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Verified Purchase:Yes
best grill i have ever bought, cooks in the flavor and juices because of the infra-red cooking
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 14, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Gramma Joan
from New Smyrna Florida
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
I bought this to replace a large grill, I am trying to figure out how to adjust the temperature as the numbered knob does not lower it at all.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, April 5, 2023
Congratulations on your new grill! We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be able to further investigate this and help.
Written by a customer while visiting Char-Broil, LLC
Posted by: D4deli
from Pacific NW
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
I owned this same grill before, but after 6 years, rust got the best of it. I liked it so much, I replaced it with the same model. After putting it together, I’m now trouble shooting why the ignition switch isn’t working. I checked all the connections and even a different new battery. Note: I prefer to use some wood pellets while cooking with this grill. Without it, the taste just is t the same.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, April 5, 2023
We're sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be able to further investigate this and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
grill plate is hard to clean
on May 1, 2023
Posted by: Kazooblue35
from kalamazoo
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I like the grill for my space at my house . But the grate is terrible its hard to clean because of the small holes that are in the grate and the soot from the grate that you clean only goes to the edges of the plate. Should have a better plate with wider holes and not the weave type of plate. I have to use easy off grill cleaner to clean the grate and that doesnt get it all off.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 18, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Posted by: RD52
from Clifton Park, NY
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
Love this grill except for the grate. The grate is very hard to clean and the drip tray keeps falling out. it's a real pain.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, October 19, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Looks nice
on September 3, 2023
Posted by: sw23
from michigan
Gender:Female
Length of ownership:1 month
I love how this looks, I wanted a smaller grill and I thought this would fill the bill. However, I really don't like this grill. I hate the grate, it is very difficult to clean. I take it out to clean, then I have all the little scraps to deal with and it is sometimes hard to get in. The heat is not even, there is a hot spot on one side. Sometimes, I am not sure if the burner is lit, so push the button a couple more times. I am not new to gas grills, this one just is not that great. I wish it had a regular grate on it, then it would be perfect.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, October 18, 2023
We're sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be able to further investigate this and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Nice… but…
on November 16, 2023
Posted by: Grilllmeister
from Naples, FL
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
We love this little girl. It’s perfect for three of us. Since it’s small it gets very hot over 650 so it’s great for searing meat. Only problem is is the electric spark plug never worked and charbroil sent me a free replacement, which I installed, and that never worked either. This is common with grills, but, it not to work from the beginning was disappointing. If you don’t mind lighting the grill manually, it’s a great grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 16, 2023
We're sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be able to further investigate this and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Need a part.
on January 1, 2024
Posted by: ADK44
from Florida
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 year or longer
My Patio Bistro is about eight years old. It has worked very well although lack of shelving can be an annoyance. I have a part that has rusted out. Repeated efforts to find it on this site results in an error page popping up. The model number gets rejected. Product good, finding a replacement part not so good. Thanks.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 2, 2024
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC