Customer reviews from gladiatorgarageworks.com
Gladiator - 24" Wall GearBox - Racing Red
Average customer rating
4.3
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
68
4 Stars
13
3 Stars
4
2 Stars
2
1 Star
11
88%of customers recommend this product.
(
71 out of
81)
Customer Reviews for Gladiator - 24" Wall GearBox - Racing Red
Posted by: mark56
from Latham, NY, USA
Gender:Male
Verified Purchase:Yes
I had purchased a package about a year ago which included the 24" Wall GearBox, additional rail with an assortment of hooks/holders and installed it one Saturday morning. I was so impressed with the ease of insulation and quality of the products that I recently purchased a second package. I enjoy leaving my garage door open for the neighbors to see just how organized my 2 car garage looks. Very pleased with my decision to purchase.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Posted by: Rob
from Rapid city, SD
Gender:Male
Verified Purchase:Yes
Well made, but I really don't like that the bottom shelf is at least two inches below the door framework. It's a pain to lift things up and out. It is also a nuisance to keep that area clean. You have to vacuum it out. It would be nice if they were made like kitchen cupboards where the bottom self lines up with the top of the lower face frame.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy September 27, 2017
Dear Rob: We appreciate you taking the time to leave your comments and feedback on your experience with your Premier Tall GearBox cabinet. I am a consumer myself and certainly understand and appreciate your feelings and frustrations. When a product fails to meet a consumer's expectations, it concerns us. We make every effort to ensure only the highest quality materials are used during manufacturing. It is through customer feedback that we are able to correct, and make changes to, our products in respect to their quality and overall design. Gladiator Garageworks understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design consideration. Sincerely, Gladiator Brand Loyalty Team
Written by a customer while visiting gladiatorgarageworks.com
Posted by: KB
from Fl.
Verified Purchase:Yes
Bought the big package think they are great ownly thing is need to make wheels easier to install
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Posted by: BigKent
from Phoenixville, PA, USA
Gender:Male
Verified Purchase:Yes
I highly recommend Gladiator products, I have organized my garage with Gladiator products and find the products to be high quality and strong construction. Highly recommend to anyone looking to get organized and do it right.
Written by a customer while visiting gladiatorgarageworks.com
Posted by: CT couple
from South Windsor, CT, USA
Gender:Female
Verified Purchase:Yes
Recently remodeled interior of our 3 bay garage . Installed Gladiator cabinets and gear tracks. Looks like a new build! Storing everything in its place. Wish we had done this sooner.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Posted by: William
from Augusta, GA
Gender:Male
Verified Purchase:Yes
These worked out good for us. I bought 14 of them for our shop break room, it makes it look like a man cave rather than a kitchen. I wish they had locks, we added them so personal items would be secure. We also bought 2 of the benches and a large cabinet to finish off our man cave.
I would recommend this to a friend!
Written by a customer while visiting gladiatorgarageworks.com
Posted by: Andrew A
Verified Purchase:Yes
The door came warped despite paying more for pre-assembly and I’ve been waiting for a replacement for weeks.
Response from gladiatorgarageworks.comBy Gladiator Pros, Gladiator, April 21, 2022
Hello Andrew A,
We apologize for the delay. As you are well aware 2020 presented a unique set of challenges for everyone, including Corporations. With unanticipated production and shipping delays, we have been working hard to navigate these challenges to reduce our customer's frustrations. Unfortunately, things outside of our control are still creating an impact so some of the wait times have increased. We understand that this has created an inconvenience for you and deeply apologize. We are doing everything we can to reduce these times, while also taking into consideration the health and well-being of our employees. As always, we appreciate your continued patience.
We apologize for the delay. As you are well aware 2020 presented a unique set of challenges for everyone, including Corporations. With unanticipated production and shipping delays, we have been working hard to navigate these challenges to reduce our customer's frustrations. Unfortunately, things outside of our control are still creating an impact so some of the wait times have increased. We understand that this has created an inconvenience for you and deeply apologize. We are doing everything we can to reduce these times, while also taking into consideration the health and well-being of our employees. As always, we appreciate your continued patience.
Written by a customer while visiting gladiatorgarageworks.com
Customer Rating
2
New Paint colors substituted for what I ordered
on August 31, 2022
Posted by: AZ Garageman
from Phoenix AZ suburb
I bought four of these cabinets from one of Gladiator's dealers. Whirlpool fulfilled the order and shipped them directly to me. The cabinets are as advertised, with one caveat. Whirlpool seems to have decided to change the paint color of the silver tread surface. So, they sent me 2 "old style" and 2 "new style." The old style match my other Gladiator cabinets. The new ones don't match.
This is to me the height of arrogance. Nobody told me that they were going to do this. Nobody asked me if it would be OK if they shipped a random mix of finishes.
Whirlpool must think I'm really stupid, and they can get away with anything they want to. I'm moving soon, and I haven't got time to ask for a do-over. But there is always the future, and I 'll have plenty of time to never order from them again.
This is to me the height of arrogance. Nobody told me that they were going to do this. Nobody asked me if it would be OK if they shipped a random mix of finishes.
Whirlpool must think I'm really stupid, and they can get away with anything they want to. I'm moving soon, and I haven't got time to ask for a do-over. But there is always the future, and I 'll have plenty of time to never order from them again.
No, I would not recommend this to a friend.
Response from gladiatorgarageworks.comBy Gladiator Pro, Gladiator, September 2, 2022
Hello AZ Garageman, Thanks for reaching out about this, we're sorry to hear you are not completely satisfied with your Gladiator purchase. Please give Gladiator a call at (866) 342-4089 so they can look into this for you. Please have a model numbers ready.
Written by a customer while visiting gladiatorgarageworks.com