Customer reviews from geappliances.com
Caf - 36" Built-In Gas Cooktop - Stainless Steel
Average customer rating
4.3
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
49
4 Stars
6
3 Stars
3
2 Stars
0
1 Star
8
83%of customers recommend this product.
(
53 out of
64)
Customer Reviews for Caf - 36" Built-In Gas Cooktop - Stainless Steel
Customer Rating
1
Knobs frozen
on December 1, 2022
Posted by: Unhappy Dave
from Broken Arrow OK
One of the cheap plastic knobs will not turn. All are frozen the stem, can't pull them off to replace or repair.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, December 5, 2022
Hi there, we appreciate you taking the time to let us know how we are doing. We are so disappointed to hear that you are having issues with your control knobs, and we are very sorry for the headache this has been for you.
We would advise reaching out to our parts team for assistance with finding replacements for this knobs. They can be reached at 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET.
We hope this information helps, and please feel free to let us know if there are any additional ways we can assist you in the future. -Elliot@GEA
We would advise reaching out to our parts team for assistance with finding replacements for this knobs. They can be reached at 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET.
We hope this information helps, and please feel free to let us know if there are any additional ways we can assist you in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Finish on knobs has peeled off and one broke
on November 2, 2022
Posted by: Runningiron
from Arlington, TX
I a0ctually love my range, but the control knobs are terrible. The so-called stainless steel finish wore off the three most used knobs within a few months of use. Last week one of the knobs ' shaft broke, making it unusable. I've tried to find replacements , but have been unsuccessful. Right now I have to swap knobs around if I want to use the griddle.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
5
Response from geappliances.comBy Joyce@Cafe, Cafe_Appliances, November 4, 2022
Hello- Thank you for taking the time to share your experience. We are glad to hear you love your cooktop, but we are sorry that you are having these issues with your knobs. This is not what we want for you and apologize for your inconvenience. We'd like to get a little more information from you and will be reaching out via email soon. We appreciate your patience in waiting to hear from us. Thank you! Joyce@Cafe
Written by a customer while visiting geappliances.com
Customer Rating
1
Knobs wearing off coating CHEAP
on October 7, 2022
Posted by: Colorado Flyer
from Frisco CO
Knobs have a coating to pretend to be stainless steel but they are not. Knobs are now showing white underneath and look terrible. Cheap knobs for an expensive range top. NO ABRASIVES EVER used. Just worn off from normal turning them with fingers.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, October 10, 2022
Hello there,
Thanks for sharing your experience with us. We're quite sorry to hear about your knobs peeling and understand how much of an eyesore that is. One of our agents has emailed you to get some additional details. Please be sure to check for it. Mike@GEA
Thanks for sharing your experience with us. We're quite sorry to hear about your knobs peeling and understand how much of an eyesore that is. One of our agents has emailed you to get some additional details. Please be sure to check for it. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap knobs
on January 27, 2021
Posted by: mikbro8
from Orem, Utah
The silver on the knobs has peeled off within 6 months of using the product! I wish I would have had a review before I bought mine. Its apparently a big issue, so if you don't want to buy new knobs every couple months, buy a different brand!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 29, 2021
Hi mikbro8, we're very sorry about the silver peeling off your knobs. We know this must be annoying for you so we apologize for any headaches caused. We'll be sure to share your comments with our product team for future consideration. Your feedback is greatly appreciated and will help us make improvements down the road. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality for a GE Product
on July 20, 2020
Posted by: VivAj
from Portland, OR
We purchased the cooktop as it was a stainless steel product and looked really nice. Within a year of use, we were left disappointed with the quality. All writing on the cooktop is fading away. The plastic underneath the steel covering for the knobs is showing and the "locked gas" bulb has fallen off and the indicator is not functioning. Disappointed based on price an quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Great function. Looks good
on July 9, 2020
Posted by: Gerry338
from Wenatchee, Wa
Superior function over the cook top that was replaced. A Pleasure to cook with.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy to be back with gas, and with elegance
on May 6, 2020
Posted by: Larry Jos
from North Carolina
Great balance of the power/control of cooking with gas, with nice elegance and styling. Grates are perfectly balanced and clean easily. Used the side griddle last night for steaks, and was pleasantly surprised at the even heating and easy cleaning. Good safety features as well for small kids learning around the kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far it meets expectations
on March 10, 2020
Posted by: Goju00
from Saint Louis
This is our first gas cooktop and we have been very pleased. Quality construction, heavy cooktop grates. Center burner is great for boiling. Light up knobs are a nice touch and gas lockout on top is a nice feature. Just would prefer more than one large burner other than the center. Not sure how much we will use the small simmer burner. Would be better if it was integrated with one of the other burners instead of a dedicated one.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com