Customer reviews from geappliances.com
GE - Profile Series 30" Built-In Gas Cooktop - Black
Average customer rating
4.3
(566 Reviews)
Rating breakdown 566 reviews
5 Stars
363
4 Stars
96
3 Stars
39
2 Stars
24
1 Star
44
83%of customers recommend this product.
(
399 out of
481)
Customer Reviews for GE - Profile Series 30" Built-In Gas Cooktop - Black
Customer Rating
3
Issue with Burner
on August 28, 2025
Posted by: Issue with Quality
from Central Virginia
[This review was collected as part of a promotion.] Unfortunately, the center burner (the largest of the five), burns hot. The gas comes out yellow and stronger from the hole at the six o'clock position and leaves a scorch mark on everything. There is no adjustment to make, unfortunately, which turns this lovely stove top into an ordinary one.
Features
5
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Diego, GE_Appliances, August 29, 2025
We want to help you with your cooktop. We recommend following the troubleshooting steps in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16902
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Top of stove
on September 6, 2025
Posted by: Marileen
[This review was collected as part of a promotion.] Easy to get scratches. Numbers already disappeared.
Response from geappliances.comBy Jonathon, GE_Appliances, September 8, 2025
We are sorry to hear about the scratches and display wearing off. We'd like to offer cleaning tips that can help with removing the scratches. We recommend cleaning the exterior with a combination of mild detergent and warm water, while wiping with a soft microfiber cloth. You can also use a 50/50 solution of water and vinegar.
You can find more information on pages 9 through 12 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--upsaqkZe--/ytnjctsgyfslchnyvztp.pdf
You can find more information on pages 9 through 12 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--upsaqkZe--/ytnjctsgyfslchnyvztp.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Great built and Quality!
on September 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Very elegant and solid construction, so far, very happy with this investment.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great burners
on September 7, 2025
Posted by: CorinneB
from Northern Neck, Virginia
[This review was collected as part of a promotion.] Love the power burner. I can produce, so this is a big help to have the water heat up so much faster. Also love the simmer burner. Finally, I can make rice and not burn the rice at the bottom of the pan
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great 30” cooktop!
on September 10, 2025
Posted by: Johndre
from Doylestown PA
[This review was collected as part of a promotion.] It was easy to self install, everything worked perfectly. The 5 burners made it appear like a36” cooktop. Attractive styling
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
35 year loyalist will never buy GE again!!
on September 13, 2025
Posted by: Apgp
from Northborough, MA
Absolutely awful. We just put a brand new kitchen in our home in May and went with this because we loved the grill top. Turns out that grill and merely cleaning this cooktop, have completely destroyed the appliance! Knobs melted, our cleaning lady let out such a shriek on her first cleaning to find that by moving the grill top carefully the scuffed up the whole cooktop! Frankly, we are mortified because we have all GE products and this was the cornerstone of the kitchen and I want to cry every time I use it because it looks awful!! It cooks okay but not good enough to make up for the shoddy quality. We are getting rid of all of it when we can afford to and will never buy them again. Sad, this was my Moms favorite brand too. Our washer/dryer, our water softener all GE. But when you spend good money on a kitchen you want it to last and this is crap!!
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, September 15, 2025
We would like to assist you with this cooktop and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Really Disappointed
on September 16, 2025
Posted by: 573100
Very disappointed in the product. The quality of the product is very bad comparted to the unit it replaced after 8 years. The reason we had to purchase a new unit is that we experienced a gas explosion when a burner was lite. The main safety feature of the child proof control knob has been eliminated. The unit is about a half inch taller than the original unit so the new unit sticks above the countertop by the half inch. The cooktop is mounted above an oven. Probably not a way to lower the oven. A gridle came with the original unit, no gridle for this new one.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, September 17, 2025
We are sorry to hear your experience. We are going to share your comments regarding the child proof knobs, installation and gridle with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on October 4, 2025
Posted by: Duke56AZ
[This review was collected as part of a promotion.] Ease of use, variable burners and temperatures for all needs.
Written by a customer while visiting geappliances.com