Customer reviews from geappliances.com
GE - Profile Series 30" Built-In Gas Cooktop - Black
Average customer rating
4.3
(566 Reviews)
Rating breakdown 566 reviews
5 Stars
363
4 Stars
96
3 Stars
39
2 Stars
24
1 Star
44
83%of customers recommend this product.
(
399 out of
481)
Customer Reviews for GE - Profile Series 30" Built-In Gas Cooktop - Black
Customer Rating
5
Works great
on July 5, 2025
Posted by: Skud
Great design, works well! Flame goes low enough to make soups
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Stove.
on July 14, 2025
Posted by: Vicky27
from Dacula, GA
The product is amazing, but I have issue with the knobs. They are plastic and got burn and not working properly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
great cooktop for home
on July 15, 2025
Posted by: kwei89
from Humble, Texas
Powerful burners for cooking all kinds of meals. The controls are nice to look and to touch and also very easy to access. Ignitions are reliable. overall it is exactly what i wanted and beyond my expectation.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Very Nice 30” 5 Burner Cooktop
on July 15, 2025
Posted by: SteveS53
from Syracuse
We generally like this cooktop with its 5 burners, knobs that are lit when in use and the heavy grates. There is a bit of inconsistency in the black coloration by the knobs if you look closely and we needed to caulk between the outside of the cooktop and the counter because of the gap between these two surfaces. Still, a good product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
It's just okay
on July 17, 2025
Posted by: ValRu
from Los Angeles County, CA
We replaced our 21 year old GE Profile cooktop with this model. I'm not super impressed. The stainless steel surface scratched within days of install (and continues to scratch easily). One of the knob's partially melted within the first few uses (the large skillet was too close to the knob). If you use the center burner at the same time as one of the other burners, the edges of the pots get too hot and scorch the contents of what's being cooked. The grills are super heavy, plus crumbs / seasonings which fall around the foot cushions where the grills rest are challenging to clean, I need a toothpick to get those small bits as a rag just doesn't do it. Also, if burners are turned down to the lowest setting too slowly the flame goes out (it's happened multiple times).
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, July 28, 2025
We'd like to help out with some of the issues you've noticed with your new cooktop.
For the scratches you are noticing, we recommend wiping the exterior with mild detergent and warm water solution. Then rinsing and wiping away with a soft cloth. We don't recommend using abrasive cleaners, as it can damage the exterior. For cleaning around the indentations of where the grills set, we recommend using an appliance brush with bristles.
In regards to the knob and the burners going out when changing temperature, we recommend scheduling service with our Bodewell team. We're confident that they can get this resolved. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
For the scratches you are noticing, we recommend wiping the exterior with mild detergent and warm water solution. Then rinsing and wiping away with a soft cloth. We don't recommend using abrasive cleaners, as it can damage the exterior. For cleaning around the indentations of where the grills set, we recommend using an appliance brush with bristles.
In regards to the knob and the burners going out when changing temperature, we recommend scheduling service with our Bodewell team. We're confident that they can get this resolved. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Recommended
on July 22, 2025
Posted by: GE Ct
from TN
Really wanted to purchase this cooktop, had JenAir previously but love my GE oven and wanted to go all GE but the reviews are terrible due to melting knobs, who needs that.
Purchased KitchenAid instead, all steel knobs, could have gone with Maytag but would have lost the 5th burner on a 30" cook top.
Purchased KitchenAid instead, all steel knobs, could have gone with Maytag but would have lost the 5th burner on a 30" cook top.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, July 30, 2025
We are sorry to see that you didn't go with our model. However, we are still happy that you found a cooktop for your home. We hope that in the future, you will be open to giving us another chance. Thanks again for sharing.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great look
on July 26, 2025
Posted by: Slayman
from Georgia
I love my GE products. They work well and look great. I will continue to purchase GE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Be careful after one year warranty is over
on August 15, 2025
Posted by: Juan04
Just a little bit after one year of installation (1 year warranty), burners started clicking and light by the power boil burner remains on. I cleaned all the igniters as I did with my old one, but this time the problem doesn’t go away. Also the knobs are made of plastic which for the price paid is not worth it. Don’t buy it. Unless you are not going to use it.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, August 19, 2025
We want to help with the indicator light not turning off. We recommend trying out an electronic reset. This can be done by shutting the power off at the breaker for 2-3 minutes, then powering it back on. We're going to pass your comments about the knobs over to our product team to review.
If the light is still lit up, then we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If the light is still lit up, then we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com