Customer reviews from geappliances.com
GE - 30" Gas Cooktop
Average customer rating
4.5
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
46
4 Stars
6
3 Stars
3
2 Stars
3
1 Star
3
86%of customers recommend this product.
(
51 out of
59)
Customer Reviews for GE - 30" Gas Cooktop
Customer Rating
3
Good cooktop.
on October 15, 2020
Posted by: Dougiefresh12345
Cooktop has good quality except for the knobs. Cheap plastic. Come on GE!!!
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy SHARONatGEA, GE_Appliances, October 16, 2020
Hello. Thank you for your purchase! We appreciate the feedback about your cooktop and can use this information for improvement of future products. We'll be happy to share your comments regarding the knobs with our product design team. Thanks, again, for your valuable feedback!
Written by a customer while visiting geappliances.com
Customer Rating
5
Quite handsome cooktop!
on February 26, 2021
Posted by: Mek84
from CA
Particularly delighted with the ability to regulate burners; I'm saving much time in preparation of meals. Cleaning up the glass is so very easy - a chore I used to dread.
The order took awhile, but it was well worth the wait.
The order took awhile, but it was well worth the wait.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice, but....
on August 1, 2021
Posted by: Photoken
from Dayton, Ohio
While it is still new, this cooktop seems to do its job well, although I have a couple of concerns. My biggest issue with it is that the front-left igniter was faulty from the time of installation. It was tilted away from the burner and would require two, three or more attempts before igniting the gas. The technician whom I called out was unable to straighten it up and has ordered new parts. That's where it stands at this point. Another concern I have with the unit is that the glass is rather difficult to clean and, being black, smudges and spatters show up easily. Finally, I ordered this unit to replace an existing GE cooktop of the same configuration and, while the provided dimensions suggested that it would fit in the available space, the glass top was about 1/4" deeper, front-to-back, requiring modifications to the countertop it was set into (the adjacent down-draft vent had to be removed, and the remaining hole filled). So, although I have indicated that I would recommend this product to a friend, I would be sure to tell them about the issues I have had with it.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, August 3, 2021
Greetings,
We're terribly sorry to hear that one of your igniters was faulty and requires repairs. We know how aggravating that is. We also understand how aggravating it is to have to make modifications. We hope you have taken advantage of our Fit Guarantee that states the cooktop will fit or we will provide up to $100 towards modifications. You can read more about the Fit Guarantee here: https://www.geappliances.com/content/migrated-ge/cooktops/built_in_cooktop_rebate.pdf
If you have any questions, please let us know. Have a great one! Mike@GEA
We're terribly sorry to hear that one of your igniters was faulty and requires repairs. We know how aggravating that is. We also understand how aggravating it is to have to make modifications. We hope you have taken advantage of our Fit Guarantee that states the cooktop will fit or we will provide up to $100 towards modifications. You can read more about the Fit Guarantee here: https://www.geappliances.com/content/migrated-ge/cooktops/built_in_cooktop_rebate.pdf
If you have any questions, please let us know. Have a great one! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
very attractive!
on September 23, 2021
Posted by: RGRIFFIN37075
from Hendersonville, TN
We love our new stove top. Its not well made but very attractive.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad quality
on December 26, 2021
Posted by: Sangsam
from Pennsylvania
Can't Turn The Gas Control Knobs, they are Frozen and stuck
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 29, 2021
Hey there,
We certainly understand how frustrating it can be for the cooktop knobs not turning. To turn from the OFF position, push the knob down, then turn. If this does not work, we recommend calling service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Take care. Mike@GEA
We certainly understand how frustrating it can be for the cooktop knobs not turning. To turn from the OFF position, push the knob down, then turn. If this does not work, we recommend calling service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Take care. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful choice for a Cooktop
on January 9, 2022
Posted by: GeorgiaGiel
from Marietta GA
When I began my search for a new cooktop, I wanted a good option that was easy to use. This cooktop fit the bill. I look the glass top and the large grates.
It was very close to the same a size as my old Kenmore cooktop so only a slight modification was needed in my granite.
It was very close to the same a size as my old Kenmore cooktop so only a slight modification was needed in my granite.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Placemant of Burners
on December 27, 2017
Posted by: Patkan
from Washington, United States
We have had our new gas cooktop for over a year. It functions well, but most unhappy with the placements of the burners. The small burner is in the back (right side) and very inconvenient! It seems to me that the small burner would be in front as the most used burner and also for safety!
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Great till it's not
on September 3, 2022
Posted by: too hot to stop clicking
from Washington, DC
I love this cooktop and it worked well but the igniter will not stop clicking when the stove is off and when the stove is on. It's only been two years but I'm waiting for service and will write back to you all after.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com