Customer reviews from Samsung US
Samsung - CH71 Series C32H711QEN 32" LED Curved QHD FreeSync Monitor - Metalic Silver
Average customer rating
3.6
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
5
4 Stars
1
3 Stars
5
2 Stars
1
1 Star
1
50%of customers recommend this product.
(
5 out of
10)
Customer Reviews for Samsung - CH71 Series C32H711QEN 32" LED Curved QHD FreeSync Monitor - Metalic Silver
Customer Rating
5
Fantastic
on August 1, 2018
Posted by: RonKov
from San Ramon, California
Expertise:Intermediate
I bought this last year and never left a review and decided to now. I've gotta say, I honestly don't know why more manufacturers don't make 2k displays. It's the perfect budget option for gamers, where it just not 4k but still beautiful and playable. Colors are vivid and great. The base leaves something up to the imagination, not much flexibility with it and no premade mounting solutions. Also the IO is kinda irritating. It has 1 HDMI, 1 MiniDP, and 1 Power In. The thing that frustrates me the most is that this monitor is extremely picky about hdmi cables so if you need a longer one then what is included be careful browsing for longer cables.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Quality Picture but...
on April 18, 2019
Posted by: Texaboose
Expertise:Expert
Was very happy with the picture quality and the overall aesthetics with the thin bezel. The small amount of input choices was underwhelming and my monitors didn't come with any micro d-port to d-port cables. The thing that really threw me was the lack of VESA mounting options, as I assumed this would be standard for any modern monitor so I didn't even check specifications for this option. Added to the fact that there's no aftermarket mounting options for this particular model, plus no vertical height adjustments puts a large negative in my book. As it stands, the screens are mounted too low with no way to adjust them.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
1
Value
3
Response from Samsung USBy Samsung Solutions, OBA, April 28, 2019
Texaboose:
Thank you for sharing your experience with the C27H711 Monitor. Your feedback regarding the VESA mounting options will be shared with our Monitor team.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
To optimize your product experience, we encourage you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Thank you for sharing your experience with the C27H711 Monitor. Your feedback regarding the VESA mounting options will be shared with our Monitor team.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
To optimize your product experience, we encourage you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
3
No mounting options?
on February 5, 2019
Posted by: RonMCK
I purchased this monitor and it works great as a modern, curved monitor for work. A few months later I wanted to mount the monitor on a mounting arm. I was a bit surprised to find that there isn't a "mount square" on the back of this monitor - I've never seen that before in a modern monitor.
I've googled online but haven't found any information on how to mount this monitor to a mounting arm.
I've googled online but haven't found any information on how to mount this monitor to a mounting arm.
If you plan to mount this monitor, be sure it supports external mounting first.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy Samsung Solutions, OBA, February 6, 2019
RonMCK:
I am very sorry for the mounting issues you have encountered with your C32H711 Monitor. Your thoughts on this model are much appreciated and will be shared with our internal teams towards future improvements.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Again, thanks for sharing your review and for choosing Samsung.
- Samsung Solutions
I am very sorry for the mounting issues you have encountered with your C32H711 Monitor. Your thoughts on this model are much appreciated and will be shared with our internal teams towards future improvements.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Again, thanks for sharing your review and for choosing Samsung.
- Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
3
Looks great but has poor resolution at least with MacBook Pro 13"
on April 16, 2018
Posted by: vernatb
from Alpharetta, GA
Expertise:Intermediate
I will preface with saying I had planned on buying a 27" monitor. Ended up getting the 32". Not sure if it is just too big for using for working on documents etc and would be better suited for gaming despite not sold as a gaming monitor where you might be positioned further away from the screen. For reference I have almost 2ft between center of monitor and my eyes.
I have exhausted all options to optimize resulution both via Macbook System Preferences/Display and the Samsung Monitor 'JOG Button'. I was able to tweak the sharpness to where it is decent but not acceptable for a $400+ monitor in my opinion. I have used my new MacBook Pro Retina display for a few weeks. Could be that am used to the immense clarity of it and need more time to adjust to a 'regular' monitor. I am also currently using an iMac 27" desktop with Retina and also have an iMac 21" that is older with no Retina but yet has better resolution sharpness than this Samsung Curved monitor.
I will update my review in another few days if I decide to keep this monitor.
Pros: Bright display, Realistic color, Built-in speakers, nice design
Cons: Too big, Did not meet expectations, Not high def, poor resolution sharpness
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Solutions, OBA, April 28, 2018
vernatb,
Thank you for sharing your review of the Samsung C32H711 Curved Monitor. I am very sorry to see that you are having issues with your monitor optimizing resolution with your MacBook Pro.
Please contact us so that we can better investigate your issue and assist you towards a solution.
You can reach Samsung Support via:
1) Toll-free at 1-800-SAMSUNG
2) LiveChat or email -- copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you.
~Samsung Solutions
Thank you for sharing your review of the Samsung C32H711 Curved Monitor. I am very sorry to see that you are having issues with your monitor optimizing resolution with your MacBook Pro.
Please contact us so that we can better investigate your issue and assist you towards a solution.
You can reach Samsung Support via:
1) Toll-free at 1-800-SAMSUNG
2) LiveChat or email -- copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you.
~Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
3
Fantastic picture quality with a big but
on April 15, 2019
Posted by: Kardinal
Expertise:Intermediate
I purchased two of these monitors a few months ago, one for work and one for home. The video quality is great. However, there was an oversight regarding audio out as my home PC only has HDMI and Digital Audio out. My previous monitor had an 3.5mm audio out so I could connect my speakers to the monitor. Unfortunately, I can't do the same with this monitor. Finding a simple computer speaker that supports digital audio out is almost impossible. If there was an audio out on this monitor, it'd be prefect.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
4
Response from Samsung USBy Samsung Solutions, OBA, April 19, 2019
Kardinal:
I am glad to see that you are pleased with the overall picture quality of our C32H711 Curve Monitor, but had an unfortunate issue with connecting your speakers.
Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
To optimize your product experience, we encourage you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
I am glad to see that you are pleased with the overall picture quality of our C32H711 Curve Monitor, but had an unfortunate issue with connecting your speakers.
Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
To optimize your product experience, we encourage you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
1
Dead on Arrival
on January 29, 2019
Posted by: kariya762
Expertise:Expert
I received this monitor as a gift for christmas. I unpackaged the monitor, plugged it into the HDMI, and there is a white bar that runs across the right side of the screen. As I attempt to submit a request for service, I continuously get an error on the symptom page. Looks like I may be stuck with a dead monitor. Thanks Samsung!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Solutions, OBA, January 30, 2019
kariya762:
Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung monitors with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung monitors with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
Decent Monitor
on November 5, 2019
Posted by: Tlg4eva
from Toronto
Expertise:Expert
I gave this monitor 4 stars because it’s lacking mounting option and no welcome screen when turn on the monitor which makes it lack that premium feel and look. However the picture quality is excellent and that’s what really matters at the end. I definitely recommend this monitor!!!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Accurate Color for 1.4-Hdmi 1080p Laptop
on February 16, 2019
Posted by: AmazednLovinIt
from Boulder, CO
Expertise:Intermediate
I purchased this about a month ago, after being disillusioned with the upgraded display on my 4 year old laptop, and quite frankly was worried that its' 1080p1.4-Hdmi output wouldn't even drive it. The Samsung CH711 27" QLED really opened my eyes what's possible, delivering Awesome Accurate Color and a level Clarity and Detail that far exceeded my expectations, plus this monitor is Amazing for watching DVD movies as well; so if you create content and have an older laptop, this may be for you too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US