Customer reviews from lg.com
LG - 4.5 Cu. Ft. 6-Cycle Top-Loading Washer - Graphite Steel
Average customer rating
4.5 out of 5
4.5
(50 Reviews)
Open Ratings Snapshot
Rating breakdown 50 reviews
5 Stars
38
4 Stars
7
3 Stars
0
2 Stars
2
1 Star
3
92%of customers recommend this product. 
(
44 out of 48
)
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Customer Reviews for LG - 4.5 Cu. Ft. 6-Cycle Top-Loading Washer - Graphite Steel
Customer Rating
5 out of 5
5
Great washer
on July 4, 2017
Posted by: Metalmanjwp
from Phoenix, AZ, United States
[This review was collected as part of a promotion.] Excellent product. Very quiet and effective. Low or no vibration with large loads. High speed spin almost dries the items.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
nachine doesn't rinse soap out well enough!!
on November 1, 2017
Posted by: Cherry pie
from Blythe, CA, United States
I bought a washer ( and dryer ) six weeks ago. Loved the look of the machine and the large capacity tub. But.... The washer doesn't rinse the clothes good enough and there is usually a soap residue on one or more pieces of laundry afterwards. I have read the manual and I use only HE detergent and very small amounts of it. I do not use fabric softener anymore but would like to be able to. I watered down my detergent and now it works better and the soap residue only happens about every other time now. Am not happy about this situation. I wish I had not purchased this, but I live on a fixed income and can not afford to replace it.............
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
2 out of 5
2
Value
1 out of 5
1
Response from lg.comBy ChrisCustomer ServiceNovember 21, 2017
It sounds like we'll need to walk through some troubleshooting for your Top Loader. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love this washer
on August 12, 2017
Posted by: Whisper
from Missouri, United States
[This review was collected as part of a promotion.] We have had the LG washer for a month and I love it more each time I use it. You have to learn a new way of washing from old agitator machines, but if you take the the time to learn the washer is great. The capacity is huge. What would take 2 or 3 loads in my old agitator now I do in one load. It is gentle on the clothes and vey quiet.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
MAYBE I'LL LOVE TO DO LAUNDRY NOW
on August 18, 2017
Posted by: jroulette56
from Cottonwood, AZ, United States
[This review was collected as part of a promotion.] I purchased my LG Washer and dryer from Home Depot over the 4th of July Red, White, and Blue sale. I've never owned a nice new set before so I'm extremely happy with my purchase. Time will tell if it's trouble free. It's got a lot of bells and whistles. It plays a little electronic tune to notify you the load is done. I sat and watched through the top glass the first time I used the washer. I'd never seen a washer without a center agitator so I was curious to see how it tossed the clothes around. I love the huge baskets in both the washer and dryer. They're also very attractive to see in my laundry room.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
So far, so good
on August 21, 2017
Posted by: Loca mom
from Delray Beach, FL, United States
[This review was collected as part of a promotion.] I like it so far. A 4* because I feel I always need to add more water.
Pros: easy to use
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Best washer I've ever owned
on August 23, 2017
Posted by: Nick of Time
from Michigan
[This review was collected as part of a promotion.] I got this washer about 2 months ago to replace an old agitator based washer. This is by far the most amazing washing machine I've ever used. I spent the whole first wash (about 32 minutes) watching it through the glass top. It takes so many measurements and makes changes constantly to thoroughly clean the clothes. With my old washer the clothes came out wet, with this washer the clothes come out damp, as if they were in dryer for 20 minutes already. Many times in the first two weeks I found myself going to see if I actually started the washer as it's almost silent. Even standing in the same room It make hardly any noise, even during the spin cycle.
I actually look forward to doing laundry now. The smart "Tag On" is nice for customizing loads too. In the beginning I was skeptical of LG at first but I'll never go back. After one week with this thing I bought the dryer to match. Well done!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
on September 25, 2017
Posted by: Serpil
[This review was collected as part of a promotion.] This is an excellent machine all around: by far the best washer I've ever owned.
No problems, all positive.
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Love it. First time with no agitator.
on October 19, 2017
Posted by: RandyBell
from Chesterton, IN.
[This review was collected as part of a promotion.] Cleans great. Spin feature excellent which makes for less dry time.
Pros: Style/Design, easy to use
I would recommend this to a friend!
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy ShenaCustomer ServiceOctober 20, 2017
We are so happy to hear you are happy with your washing machine! If you are in need of any assistance, have questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^ST
Written by a customer while visiting lg.com
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