Customer reviews from lg.com
LG - 4.5 Cu. Ft. 10-Cycle Front-Loading Washer - White
Average customer rating
4.2
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
34
4 Stars
11
3 Stars
2
2 Stars
2
1 Star
6
89%of customers recommend this product.
(
47 out of
53)
Customer Reviews for LG - 4.5 Cu. Ft. 10-Cycle Front-Loading Washer - White
Customer Rating
2
Not really pleased
on April 24, 2018
Posted by: CB7684
from Denver
We purchased this model about 6 months ago. It does clean well however no matter what size of load we put in the unit it gets unbalanced during spin. I have tried filling the washer more, and less. Doing load of all sheets or all towels so everything is of the same weight and still in has troubles spinning, always the load is off balanced. I wish I had chosen a different washer.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy Amber, Customer Service, April 25, 2018
Hello CB7684, sorry to hear you are having an issue, please see the included link for some troubleshooting. ^AC
http://www.lg.com/us/support/product-help/CT10000010-1394563702295-ue
http://www.lg.com/us/support/product-help/CT10000010-1394563702295-ue
Written by a customer while visiting lg.com
Customer Rating
1
Smelly Piece of junk!
on July 19, 2018
Posted by: JustRJ
from Texas
This machine is about a year old. I bought it because my top loader was causing my clothes to smell badly. This machine is far worse! It causes my clothes to smell like gear oil! Not only does it make my clothes smell badly, it is often out of balance and bangs around all over the laundry room. It is impossible to re balance! Finally, on many occasions, it does not spin completely, leaving my clothes soaking wet! I'm about ready to toss it off my balcony! Never again! When I am able, I'll toss it and get another top loader!
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy Amber, Customer Service, July 20, 2018
"
Hello, as per the manual, some environmental and usage conditions can cause a residue to build up in the tub over time and can lead to a mildewy or musty smell. The Tub Clean cycle is specially designed to remove this buildup using bleach or other cleaners designed specifically for cleaning washing machines. Run the Tub Clean cycle once a month, or more often under heavy use conditions or if odor is present. As for the out of balance and banging, that can be a sign the clothing is out of per-portion or the unit needs to have its leveling checked. ^AC
https://www.lg.com/us/support/product-help/CT00000305-20150635948425-maintenance
https://www.lg.com/us/support/product-help/CT00000305-20150712768143-does-not-drain-spin-clothes-too-wet"
Hello, as per the manual, some environmental and usage conditions can cause a residue to build up in the tub over time and can lead to a mildewy or musty smell. The Tub Clean cycle is specially designed to remove this buildup using bleach or other cleaners designed specifically for cleaning washing machines. Run the Tub Clean cycle once a month, or more often under heavy use conditions or if odor is present. As for the out of balance and banging, that can be a sign the clothing is out of per-portion or the unit needs to have its leveling checked. ^AC
https://www.lg.com/us/support/product-help/CT00000305-20150635948425-maintenance
https://www.lg.com/us/support/product-help/CT00000305-20150712768143-does-not-drain-spin-clothes-too-wet"
Written by a customer while visiting lg.com
Customer Rating
4
great front loader
on March 27, 2018
Posted by: Jakeyy
from bangor,maine
I bought this washer a month ago, and I still can't switch it to a cold wash cycle, or even a warm wash, when I open the door steam pours out of it at the end of wash cycles, it is not a steam washer, the water when washing seems to be hot water from feeling the front glass door, or when I open the draw to it during wash cycles, I've tried several ways form washing on hot to see if the cold and hot got switched but it makes no difference.. it washes great and spins the clothes nice and dry.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
We are very happy with this washer and dryer.
on August 4, 2017
Posted by: DnPSjoyful
[This review was collected as part of a promotion.] The features are easy to use. The price is right. Thanks
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Features
on August 31, 2017
Posted by: Del5
from Edmond, OK, United States
[This review was collected as part of a promotion.] My husband bought this washer for me a month ago,and I love it. I can load it, set it and forget about until it plays it's tune.
Pros: Performance, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Review
on September 24, 2017
Posted by: Barbsc
from Orlando, Florida, United States
[This review was collected as part of a promotion.] I bought this washer combo(washer an dryer) and was very hesitatant because of the new technology but I LOVE IT. My clothes have never been cleaner an smell fresher. The best money I have ever spent.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: chipper2
from b.c.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this washer a month ago and have a few comments. It does vibrate when on the spin cycle, that bothers me. Leveled it as much as possible. Also the extra features are difficult to read unless you use a flashlight. It does hold large loads, needs load leveled but washes very well. Vibrates on spin cycle but almost dries the load very well. rate it a bit noisy also.
Pros: Features/Settings
I would recommend this to a friend!
Quality
3
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
2
not worth the price
on May 5, 2018
Posted by: moldymildew
from Athens, GA
Very difficult to use, impossible to program to spin only, without washing load for second time. A separate "extra spin" button is needed because of weak motor. I had a front loader from different manufacturer before-clothes came out of washer almost dry. Operation is made even more difficult by markings on machine which have worn off completely after 4 years. All in all, should have gotten a less costly, less hyped machine with a spin cycle.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
1
Response from lg.comBy Amber, Customer Service, May 7, 2018
Hello, as per the manual on page 25, The Spin Speed button also activates the Drain & Spin cycle to drain the tub and spin clothes; for example, if you want to remove clothes before the cycle has ended. Simply press Power > Spin Speed > Start. ^AC
Written by a customer while visiting lg.com