Customer reviews from Nespresso USA
Nespresso - Essenza Mini Espresso Machine by De'Longhi - Piano Black
Average customer rating
4.7
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
103
4 Stars
16
3 Stars
4
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Nespresso - Essenza Mini Espresso Machine by De'Longhi - Piano Black
Customer Rating
3
Pros and cons
on November 14, 2021
Posted by: Kuo
from Los Angeles
Pro: I love the compact size which saves counter space. It's got a sleek design. Makes good aromatic espresso. Con: you'll need to find a mug that'll catch coffee from the short sprout. Or use a espresso cup then pour into mug. Also, it will drip for maybe 15-20 seconds after completed.
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, November 15, 2021
Thank you for your review, Patty. We're happy to learn you are enjoying your Essenza Mini machine and Aeroccino3 milk frother. Both the machine and milk frother come with a one-year warranty covered through Nespresso. After brewing it is normal for some dripping from the spout to occur. It's recommended to always eject the capsules after each use; about 10-15 seconds after brewing has completed. If you have any further question, concerns, or need prompt troubleshooting support, please call 1-800-562-1465 at your earliest convenience. We are available 24 hours a day, seven days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love my new Nespresso Mini!
on July 31, 2022
Posted by: megan66
from California
[This review was collected as part of a promotion.] I bought my mini about a month ago and it hasn't disappointed. I am doing Intermittent Fasting so I have to drink coffee black while fasting. I never thought I could do it, but the mini makes it task like it has milk with the froth. I love it!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your Essenza mini machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Essenza Mini machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Excellent coffee/cappuccino/froth.
on December 15, 2022
Posted by: Eaglegirl
from Michigan
The right size for me. Delicious coffee. Fast.
What more can one ask for.
What more can one ask for.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on October 16, 2021
Posted by: tashkt
This Nespresso machine is amazing! It was a gift from my bf (along with a ninja coffee/tea maker) and we both use this machine the most by far. It takes the original Nespresso pods but those can get pricey so I usually use Peet’s Coffee or Target brand, both of which make compatible pods as well. As you can see in the video, it makes a nice creamy espresso or lungo - I drink it black but my bf loves adding creamer, sugar, syrup, etc. and says it tastes amazing! Only downside is it’s a bit noisy but that is fine in my household so no starts deducted!
Written by a customer while visiting influenster.com
Customer Rating
5
on October 10, 2021
Posted by: latoyac0b04
I have the black one but it’s the same thing. I love my nespresso machine. I first had one when I was living abroad in Germany. When I got back to America I realized how important it became in my routine. I was on the hunt for the German one but I couldn’t find it so I tried this one out. In an nyc apartment, it’s perfect. It doesn’t take up much counter space and I love that it has the frother. I also wanted one that took the original pods and not the new round ones. The machine is perfect. Apparently you can order new pods wirelessly from the machine but I haven’t sorted that out yet.
Written by a customer while visiting influenster.com
Customer Rating
5
on September 20, 2021
Posted by: anyagaf
Great machine, simple and compact, I have it about 3 years already and it works just fine, gorgeous it with nespresso milk foamer
Written by a customer while visiting influenster.com
Customer Rating
5
on September 15, 2021
Posted by: gilh
Great quality product, love how seamless it makes my espresso experience at all times. Quality product at a good price point that won’t break the bank.
Written by a customer while visiting influenster.com
Customer Rating
5
on September 9, 2021
Posted by: maira94
I live using nespresso machine. The coffee is delicious and I enjoy frothing my milk
Written by a customer while visiting influenster.com