Customer reviews from Eco Appliances
1.6 Cu. Ft. 12-Cycle High-Efficiency Front-Loading Washer
Average customer rating
4.7
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
67
4 Stars
9
3 Stars
5
2 Stars
0
1 Star
1
93%of customers recommend this product.
(
51 out of
55)
Customer Reviews for 1.6 Cu. Ft. 12-Cycle High-Efficiency Front-Loading Washer
Customer Rating
5
Very quiet, very modern.
on March 21, 2024
Posted by: tarakcioglu
from Grand Rapids, MI
Purchased back in September 2023, I have now been using this model 824 washer with a dryer (model 860) paired for six months now. I replaced a working Whirlpool pair because I needed something more modern, more quiet, and stackable so with the regained space I could repurpose my older refrigerator inside my first floor laundry room. I must say I am very impressed. The washer has plenty of preset wash settings, which is great, but sometimes these dumbed down preset choices you get are not exactly what you personally need, but luckily this appliance has plenty of override choices, so I cannot complain much. Everything comes out clean, and I cannot hear anything from the adjacent room even when it is spinning at 1200 RPM. The machine does a great job of making sure your laundry is well balanced before it spins it. I stacked this unit along with an Equator matching dryer myself using their own kit (which is sold separately), and the result was a stable column of appliances; neither appliance vibrate while in operation (at least for the time being). I would like to add, before and after the delivery, the brand reached out a couple of times to make sure I was happy with my purchase, and to also to answer any questions I may have had.
I would recommend this to a friend!
Written by a customer while visiting Eco Appliances
Customer Rating
5
Warranty Claim
on March 15, 2024
Posted by: Queen Cerna
Ethan Black has been very great on assisting me filing a warranty claim. He is very accommodating and responsive.
Written by a customer while visiting Eco Appliances
Customer Rating
5
Has All the features that I need and use.
on July 13, 2024
Posted by: link75
I am living in my condo for seven years now and did not have a washer or dryer. I am so happy with this unit! It’s just perfect for my small space.
I would recommend this to a friend!
Written by a customer while visiting Eco Appliances
Posted by: E Troup
from Orlando, FL
Verified Purchase:Yes
The machine appears well-made with good fit and finish. All of the wash related functions work well. However, there are several areas needing improvement:
1. During washing and rinsing cycles, the machine has difficulty spinning at the higher RPMs necessary to wring out the water. Too often, the clothes end the rinse cycle very wet. On several occasions, after either the normal or short washing cycles, the clothes came out unacceptably wet because a high-speed spin did not happen.
There is no setting for Spinning Only. The only way I am able to get a high-speed spin is to select Rinse and Spin. Then I usually get the machine to spin at least 1,000 RPMs.
2. The vented drying function is unnecessarily inefficient. The airflow out the exhaust vent is so weak it cannot open the exhaust vent damper flap.
The reason for this is that airflow into the machine is severely constrained because the air must enter through the non-vented condensation drying subsystem. This bias to using the condensation drying system for the first five minutes of drying even when the operator has selected the Vented Option prevents the vented drying option from working efficiently. The fans strain to move air but like a vacuum hose that is blocked, the fans generate only suction - not airflow. Because of this lack of airflow, the top of machine gets extremely hot contributed to premature failure of the control board at the top front of the machine.
By modify the machine to create an airgap between the condenser drying assembly and the intake to the blower fan, I was able to dramatically relieve the airflow constraint. In addition I added a 4-inch air intake grill on the top right vertical side of the machine. The resulting airflow cooled the top of the machine and generated a strong airflow out the exhaust vent. Drying time was cut to 50 mins instead of 120 mins.
3. Finally the programming logic is often annoying. The machine takes too long fiddling around, thinking about spinning or drying instead of just getting on with it to get the job done. This adds lots of wasted time to the cycle that does not accomplish anything.
Written by a customer while visiting Eco Appliances
Posted by: Red Bay
from Bainbridge, GA
Verified Purchase:Yes
This duo was actually bought by my customers for their motorhome. It fit perfectly with no modification to the fiberglass motor cover. They are 100% pleased with it all the way around
I would recommend this to a friend!
Written by a customer while visiting Eco Appliances
Posted by: 123David
from San Diego
Verified Purchase:Yes
Quality washer & dryer at a fair price. My condominium needed a new washer dryer and this fit in the space, also being 115 volt and able to condense
I would recommend this to a friend!
Written by a customer while visiting Eco Appliances
Customer Rating
5
on October 17, 2023
Posted by: Emporia Orthodontics
from Kansas
This was the best and most caring customer. Service I have ever experienced.
Written by a customer while visiting Eco Appliances
Customer Rating
4
Nice washer!
on October 24, 2023
Posted by: lulu
Great little washer! Does what it’s supposed to do You don’t need a lot of detergent to get your clothes clean Great customer service!
I would recommend this to a friend!
Written by a customer while visiting Eco Appliances