Customer reviews from otterbox.com
OtterBox - Symmetry Series Metallic Case for Samsung Galaxy S8 - Platinum gold
Average customer rating
3.6
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
14
4 Stars
8
3 Stars
6
2 Stars
3
1 Star
5
70%of customers recommend this product.
(
23 out of
33)
Customer Reviews for OtterBox - Symmetry Series Metallic Case for Samsung Galaxy S8 - Platinum gold
Posted by: Trish
Verified Purchase:Yes
Was very excited to get this case - 1 day in and the back metallic case scratched the very first time I out down the phone.
Sadly not impressed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 22, 2017
Hi Trish,
We are sorry that this Symmetry case acquired a scratch on day one. We understand why this could be disappointing and we certainly want to get things turned around for you.
Please give our friendly Otters a quick call and we will be happy to assist in any way that we can. We can be reached at 1-855-688-7269 and we are happy to help!
Best,
OtterBox Customer Service Team
We are sorry that this Symmetry case acquired a scratch on day one. We understand why this could be disappointing and we certainly want to get things turned around for you.
Please give our friendly Otters a quick call and we will be happy to assist in any way that we can. We can be reached at 1-855-688-7269 and we are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Ricky k
Verified Purchase:Yes
I just received this about 2 weeks ago made my wife very happy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kandy
Verified Purchase:Yes
Had a otter box case for my Galaxy edge. It was great. The S8 case is terrible!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 29, 2018
Hey Kandy,
Our apologies that the Galaxy S8 Symmetry series just doesn't hold a candle to previous versions! It sounds like there is some sort of misalignment issue going on, and our handy Otters would love to take a look to fix things up. Please feel free to give them a quick call at 1-855-688-7269, and they'll get you back on track to seamless, stylish protection in no time at all!
Regards,
OtterBox Customer Service Team
Our apologies that the Galaxy S8 Symmetry series just doesn't hold a candle to previous versions! It sounds like there is some sort of misalignment issue going on, and our handy Otters would love to take a look to fix things up. Please feel free to give them a quick call at 1-855-688-7269, and they'll get you back on track to seamless, stylish protection in no time at all!
Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Tmz2
Verified Purchase:Yes
It is a very pretty color very thin not bulky like most cases are. I would recommend this to someone who is looking for something protective but still has a choice in colors.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Poor quality on the back
on April 27, 2017
Posted by: Buckwheat
I've had a otter box on my last 6 phones and have been really happy with the cases but this one is not good ! The case itself fit good but the back after 6 days of using it looks like I've had it for years all scratched up ! Unless u don't ever move phone this would be a good case !
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Leszek
Verified Purchase:Yes
The case if very thin and protects the phone well the only downfall is it scratches very easily...i got the metal Samsung 8 case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
After 2 weeks in my pocket the chrome on the cover looks like someone took sand paper to it
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Lindsaymk
Verified Purchase:Yes
I bought this case two weeks ago and started using it a couple days after I bought it. It is a really nice colour gold case. I noticed many scratches on it after a couple days of use, and they were quite noticeable. I ended up buying another Otter Box case from the symmetry series, a clear sparkly one. It is also really nice and I am sending the gold case back.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com