Customer reviews from otterbox.com
OtterBox - Symmetry Series Metallic Case for Samsung Galaxy S8 - Coral blue
Average customer rating
3.6
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
14
4 Stars
8
3 Stars
6
2 Stars
3
1 Star
5
70%of customers recommend this product.
(
23 out of
33)
Customer Reviews for OtterBox - Symmetry Series Metallic Case for Samsung Galaxy S8 - Coral blue
Posted by: ChaCha
Verified Purchase:Yes
Pros: The fit is cute & non bulky (just what I was looking for) and it still felt like the phone was well protected.
Cons: After applying the case & spending the next couple hours setting up my new S8 at the kitchen island, tiny markings began to already appear on the back of the case. And although I loved the fit of the case, I didn't like the way it looked in person. (The online images look so much better).
Cons: After applying the case & spending the next couple hours setting up my new S8 at the kitchen island, tiny markings began to already appear on the back of the case. And although I loved the fit of the case, I didn't like the way it looked in person. (The online images look so much better).
This was my 4th time purchasing an Otterbox case, (usually in store; this is my first online purchase), so I really like the products... just not this particular case.
Response from otterbox.comBy OtterBox , Customer Service Team, May 2, 2017
Hi ChaCha,
We appreciate your feedback! We are sorry that this Symmetry Series Metallic case did not quite work out for you. We see that you have already initiated a return, we truly hope that this one unfortunate experience does not discourage you from considering our products in the future.
If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
We appreciate your feedback! We are sorry that this Symmetry Series Metallic case did not quite work out for you. We see that you have already initiated a return, we truly hope that this one unfortunate experience does not discourage you from considering our products in the future.
If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: KBull
Verified Purchase:Yes
Easy to install onto my new phone and doesn't impact any phone use. I feel comfortable throwing my phone into my purse in this case. Very stylish too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Diane
Verified Purchase:Yes
I love the design of this case! Not as bulky as the old ones and looks great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JustAmy
Verified Purchase:Yes
I've always bought Otterbox. Always love them, but I should be bought the plain black case. The silver is all scratched up and it's 5 days old.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, May 8, 2017
Hi Amy,
Thanks for being a fan of our products over the years! We are sorry that this Symmetry Metallic case is collecting scratches early on in the journey. We understand why this could be disappointing and we certainly want to help.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!
Best,
OtterBox Customer Service Team
Thanks for being a fan of our products over the years! We are sorry that this Symmetry Metallic case is collecting scratches early on in the journey. We understand why this could be disappointing and we certainly want to help.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jonathan
Verified Purchase:Yes
It is a great looking case for my S8. Only negative is it gets scratched very easily only had it a week and it looks likes it's been through a war.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dntquit
Verified Purchase:Yes
I definitely like the case, just the color was a little darker.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Stacieval
Verified Purchase:Yes
Looks good and protects great . I get alot of complaints on the gold color .
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kgreen
Verified Purchase:Yes
Bought less than 1 month ago, the case is very scratched, just from everyday in out of pocket and purse the case is very scratched . . . Bought the glass front to go with, very hard to type on, and cracked with in 2.5 weeks for unknown reason
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, December 22, 2017
Hi Kgreen,
Although we are glad that your Galaxy S8 is doing well we are sorry that the same cannot be said for your Symmetry case and Alpha Glass. We completely get why this is not ideal and we definitely want to see what we can do to help out.
Please give our friendly Otters a quick call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
Although we are glad that your Galaxy S8 is doing well we are sorry that the same cannot be said for your Symmetry case and Alpha Glass. We completely get why this is not ideal and we definitely want to see what we can do to help out.
Please give our friendly Otters a quick call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com