The product fit our phones perfectly, with all connections and buttons accessible. Ours are LG Stylo 3, and the stylus is also easy to get to. It installs in seconds! It is easy to remove if you need to change batteries or expand memory, but doesn't let go until you want it to. Being a repeat customer, I was confident that Otterbox would protect my smartphone. That's important, because I keep my phone with me constantly and it falls out of my shirt pocket when I bend over, which is pretty often. I'll never have another phone without an Otterbox to go with it. The combination of hard shell and cushion layers is a phone-saver.
When I purchased the case, I was under the impression that it came with a screen protector. It did not. I was already willing to forego the fact that it did not come with a belt clip. This case isn't any better than the one I'm already using which cost less money. I will not be using the Otterbox. I will continue to use the one I currently have. I'm going to try and return it for a refund.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 23, 2018
Dear Shannon,
We so apologize that this Achiever series wasn't exactly what you were looking for to protect your LG Stylo 3! Historically, the Achiever case has never come with any sort of built-in screen protector, but we certainly understand why some customers may expect it. While the unit is still extremely protective, we completely appreciate your decision to do in a different direction. Unfortunately, this is the only style of case that we currently offer for this specific device, but we'll be happy to pass your feedback along to our product design team for future consideration. If you have any additional OtterBox questions, please feel free to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist!
The problem I have with this is that I thought everything would be a close like the other OtterBoxes so I'm not happy with it
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 6, 2018
Hey Bigl,
It saddens us to hear that you're feeling so disappointed by the lack of an included screen protector with the Achiever series! Historically, the Achiever case has never come with any sort of integrated screen protection, and we apologize for the confusion. At the moment, this is the only style of case that we make for the LG Stylo 3, but we are always looking for ways to enhance the Otter experience, and we'll be happy to pass your feedback along to our product design team for future evaluation. Should you have any additional OtterBox questions, please feel welcome to call our playful Otters at 1-855-688-7269, and they'll dive right in!
I bout this a month ago. It does not protect very well at all. Comes apart ti easilt. Not what i expected at all from otterbox.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, June 28, 2017
Hi there,
We are sorry that this Achiever case is letting you down. We genuinely want to get more details so that we can help out. At your earliest convenience, please give our friendly Otters a call at 1-855-688-7269, and we will gladly assist in any way that we can!
As all Otterbox products this is a great item. Fits perfect my only reason for mot giving it 5 stars is it dosemt have a built in screen protector otherwise I love it.