Customer reviews from otterbox.com
OtterBox - Strada Series Folio Case for Samsung Galaxy S8 - Onyx
Average customer rating
4.6
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
79
4 Stars
15
3 Stars
4
2 Stars
3
1 Star
1
96%of customers recommend this product.
(
94 out of
98)
Customer Reviews for OtterBox - Strada Series Folio Case for Samsung Galaxy S8 - Onyx
Posted by: SnackCake
Verified Purchase:Yes
Its a good looking case, shame it only only comes in one color. I recently misjudged placing my Samsung S8 on the countertop, and it took a tumble, landing on my hardwood floor, face down, and the cover of this folio case had flopped open. Thank heaven it didn't break my screen, but I figured the cover, with its magnetized clasp, would have stayed close, to prevent screen scratches. This magnet needs to have a a stronger hold. I was lucky this time. Next time may not be the same (although I don't plan on misjudgment again).
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, December 15, 2017
Hey SnackCake,
We so apologize that you're feeling less than confident in the protective abilities of the Strada series, but we're thrilled to hear that your Galaxy S8 emerged from an epic tumble unscathed! Here at OtterBox, we put our cases through an intense amount of testing, but unfortunately, every fall has unique variables and dynamics. The strength of the magnet and whether or not it will hold the folio shut would depend on the force of the fall and the impact. Regardless, we assure you that the case will do its absolute best to keep your device safe and secure!
If you have any additional questions on our products, please feel welcome to call our reliable Otters at 1-855-688-7269. They'll always be ready to help out!
Cheers,
OtterBox Customer Service Team
We so apologize that you're feeling less than confident in the protective abilities of the Strada series, but we're thrilled to hear that your Galaxy S8 emerged from an epic tumble unscathed! Here at OtterBox, we put our cases through an intense amount of testing, but unfortunately, every fall has unique variables and dynamics. The strength of the magnet and whether or not it will hold the folio shut would depend on the force of the fall and the impact. Regardless, we assure you that the case will do its absolute best to keep your device safe and secure!
If you have any additional questions on our products, please feel welcome to call our reliable Otters at 1-855-688-7269. They'll always be ready to help out!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Ilouvreart
Verified Purchase:Yes
Already dropped the phone a few times & this kept it safe! Easy to use!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Angela
Verified Purchase:Yes
I LOVE this case for my S8! Fits perfectly, protects my screen without a screen protector. I went through 2 screen protectors, both cracked within a month I think due to the curved edges.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
I bought it a month ago and I just love it. It
on December 29, 2017
Posted by: Meats
Verified Purchase:Yes
I just love it. By having a flip cover is just amazing, it protects your front screen. I have had it for over a month and didn't even get a screen cover for the front of the phone as of yet. It's a beautiful leather case. You can fit three credit cards or banking cards etc.. It overall just amazing. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Acela Crocker
Verified Purchase:Yes
Supurb leather-work, splendid fit-and-finish; it's so far been everything I'd expect from an OtterBox case. Its true test has yet to come, but given my clumsiness, it's sure to come.
An unknown splotch on the cover and a cigar ash stain on the velour flap interior have proven somewhat difficult to clean. That's my only beef.
An unknown splotch on the cover and a cigar ash stain on the velour flap interior have proven somewhat difficult to clean. That's my only beef.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kat2
Verified Purchase:Yes
Very nice looking case and fits perfectly. I feel that my phone is very protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Monica 908
Verified Purchase:Yes
I purchased this Otter box case due to my previous purchases and quality of the brand. I'm not feeling quite as confident in this case. The spine needs some work as it's a bit on the flimsy side, which I didn't expect at all. Not sure I'll invest in another Otter box case after this.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 23, 2018
Hey there Monica 908,
We apologize that this Galaxy S8 Strada series is looking a little "spineless!" We designed the Strada to allow for smooth access to the touchscreen, so we want the folio cover to be able to easily flip open or closed. However, it sounds like this cover seems a little flimsier than usual, and if you're willing to give this one more shot, our friendly Otters would love to send out a warranty replacement! Just give them a call at 1-855-688-7269, and they'll cheerfully set this up for you right away.
Best,
OtterBox Customer Service Team
We apologize that this Galaxy S8 Strada series is looking a little "spineless!" We designed the Strada to allow for smooth access to the touchscreen, so we want the folio cover to be able to easily flip open or closed. However, it sounds like this cover seems a little flimsier than usual, and if you're willing to give this one more shot, our friendly Otters would love to send out a warranty replacement! Just give them a call at 1-855-688-7269, and they'll cheerfully set this up for you right away.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Colm
Verified Purchase:Yes
Very happy with the product. Lightweight and functional. Im happy with how it protects the screen from scratches while in my pocket from things like my keys or an other metal tools. I would definitely buy it again. I've trusted otterbox with my phones protection for years now and have always been totally satisfied. Worth the money for the peace of mind and long term life of the phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com