Customer reviews from Samsung US
Samsung - Galaxy S Relay 4G with 8GB Cell Phone - Black (T-Mobile)
Average customer rating
4.5
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
40
4 Stars
24
3 Stars
2
2 Stars
1
1 Star
0
95%of customers recommend this product.
(
60 out of
63)
Customer Reviews for Samsung - Galaxy S Relay 4G with 8GB Cell Phone - Black (T-Mobile)
Customer Rating
4
Great device for those in need of qwerty mobile
on September 24, 2012
Posted by: JoePDA
from New York
Expertise:Intermediate
I chose this device over others because I need a qwerty keyboard. This is the best model that runs on T-Mobile's 4G network. There are so many features to like and a few to frustrate.
PROS
*This phone is both powerful and fast.
*Bright colorful screen.
*This device finds my various wifi networks with ease. It also holds their signal for good distances. In fact, since I have wifi at home and work, most of my connection has been through wifi.
Wifi calling is a great feature. Once on a wifi network, calls go through there. Though I haven't been able to clarify if wifi calling uses voice minutes.
*NFC communication. I can think of several ways to use this technology.
*Good antenna to hold 4G signal. I've even been able to Skype in a moving vehicle (as a passenger!)
*Good solid hand feel.
*Many other pros are features of ICS, which is the greatest invention since...The ice cream sandwich!
*This phone is both powerful and fast.
*Bright colorful screen.
*This device finds my various wifi networks with ease. It also holds their signal for good distances. In fact, since I have wifi at home and work, most of my connection has been through wifi.
Wifi calling is a great feature. Once on a wifi network, calls go through there. Though I haven't been able to clarify if wifi calling uses voice minutes.
*NFC communication. I can think of several ways to use this technology.
*Good antenna to hold 4G signal. I've even been able to Skype in a moving vehicle (as a passenger!)
*Good solid hand feel.
*Many other pros are features of ICS, which is the greatest invention since...The ice cream sandwich!
CONS
*Keyboard. After using it for a few days, I am liking the keyboard a bit more, but overall I don't care for the flat keys and the key travel feel. However the keys are well spaced and it is generally easy to type. Samsung could have done a much better job on this being its key feature. Look at Motorola or old HTC keyboards for inspiration.
*Cost. Cost (without carrier incentives) seems a bit steep. For that price, how about throwing in earphones or at least a screen protector? T-Mobile is cutting deals now though so timing is good to save.
*Since there seems to have been a packaging error on box, listing processor as S3 instead of S4. it would help if Samsung could clarify this point.
*Keyboard. After using it for a few days, I am liking the keyboard a bit more, but overall I don't care for the flat keys and the key travel feel. However the keys are well spaced and it is generally easy to type. Samsung could have done a much better job on this being its key feature. Look at Motorola or old HTC keyboards for inspiration.
*Cost. Cost (without carrier incentives) seems a bit steep. For that price, how about throwing in earphones or at least a screen protector? T-Mobile is cutting deals now though so timing is good to save.
*Since there seems to have been a packaging error on box, listing processor as S3 instead of S4. it would help if Samsung could clarify this point.
Overall, I like this phone very much and that feeling grows daily.
Pros: Bright display, good reception
Cons: keyboard mediocre, no earphones or screen protecor
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance
on December 3, 2012
Posted by: Techmo
Expertise:Intermediate
The qwerty keyboard feels a little loose, but other than that the phone has a very fast processor and apps run smoothly. Great phone overall.
Pros: Bright display, Inexpensive, Realistic color
Cons: qwert keyboard a little loose
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
user friendly
on December 14, 2012
Posted by: dapatt
from Austin Texas
Expertise:Expert
I love how easy it is to use and it has an exallent display
Pros: Built-in speakers, Bright display, Realistic color
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Jelly Bean 4.1.2 upgrade has screwed up my phone
on July 20, 2013
Posted by: rwla
The Galaxy S Relay is a terrific phone because of the PULL-OUT QWERTY KEYBOARD. BUT I've just upgraded to O/S Jelly Bean 4.1.2 and the upgrade has screwed up my phone. Even worse, there are no specs describing what/how the upgrade to Jelly Bean 4.1.2 affects the Galaxy S Relay and its PULL-OUT QWERTY keyboard.
In working with the new Jelly Bean 4.1.2, I've discovered that certain icons and widgets have disappeared --
the BOOKMARK widget no longer exists;
the NOTIFICATION icon in the pull-down menu no longer exists;
NAVIGATION is now linked to Google Maps and "Layers", etc., have disappeared; and
the "Speak Destination" microphone/dictation icon no longer works in NAVIGATION.
the NOTIFICATION icon in the pull-down menu no longer exists;
NAVIGATION is now linked to Google Maps and "Layers", etc., have disappeared; and
the "Speak Destination" microphone/dictation icon no longer works in NAVIGATION.
BUT the MOST damage has been done to the functions included on the phone's PULL-OUT QWERTY keyboard. Keyboard Functions have been changed, deleted or deactivated --
the microphone/dictation key no longer works when used to text message;
the microphone/dictation key no longer works when used to enter text in the GOOGLE search engine/URL;
the microphone/dictation key now works in/with several downloaded apps when it hadn't worked before using the old O/S; and
the ALT key, located in the lower left corner of the keyboard, must be held down - not hit - for each symbol needed while the right hand must cross the keyboard to hit the appropriate key.
However, the microphone/dictation key on the on-screen keyboards [both horizontal and vertical] works fine.
It appears as if the developers of GOOGLE Jelly Bean 4.1.2 never even thought about the PULL-OUT QWERTY KEYBOARD of the Galaxy S Relay - what it does, how it works, how it will change - when creating the Jelly Bean 4.1.2 O/S upgrade. Moreso, since there are no specs/descriptions available - none planned - for its owners.
I would recommend this to a friend!
Features
4
Performance
2
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE IT!
on January 16, 2013
Posted by: MRSFLU2U
from COLUMBUS, GA
Expertise:Intermediate
AT FIRST I WASN'T CRAZY ABOUT THE KEYBOARD, I REALLY WANTED THE SAMSUNG GALAXY III. BUT, AFTER PURCHASING IT AND REALIZING THE SIMILARITIES...I FELL IN LOVE WITH IT!
Pros: Built-in speakers, Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on October 3, 2012
Posted by: 1Dragonlady
from NH
Expertise:Beginner
Easy to use. Nice camera. Nice slide out keyboard.
Pros: Built-in speakers, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product does have great features
on May 24, 2014
Posted by: happylu
from Florida, USA
The Samsung Relay is very easy to use. I am a senior citizen find it's size to be adequate with entering data and etc. Very satisfied.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
VERY FAST CELL PHONE.JUST LIKE THE GALAXY S 3
on January 28, 2013
Posted by: JUICEISBACK
from Queens, NY, USA
Expertise:Expert
I AM A BIG FAN OF KEYBOARDS,BUT THEY SHOULD HAVE DONE A BETTER JOB WITH THE KEYS,THE SPACE KEY TO FLAT.YOU WILL HIT THE B KEY MANY TIMES,THATS THE ONLY THING I DISLIKE ABOUT THIS CELL PHONE.BUT EVERYTHING ELSE IT'S GREAT.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color
Cons: the space key to flat.
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US