Customer reviews from swann.com
Swann - Video Doorphone
Average customer rating
3.8
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Swann - Video Doorphone
Customer Rating
4
Swann intercom time for updating
on March 4, 2020
Posted by: JamesinOz
from Victoria
Frequency of use:Daily
Purchased for the reason of expansion abilities. Unit operates well but was surprised it doesn’t interstate with other swan products well. The technology now requires review to allow phone notication direct or via DVR/NVR push
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Great product
on June 7, 2020
Posted by: Samie
from Brisbane
Frequency of use:Daily
Love it
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Doorbell
on May 5, 2018
Posted by: Stacy B.
Cool product
Written by a customer while visiting swann.com
Customer Rating
1
Advertised as expandable yet you cant - misleading product title
on June 9, 2020
Posted by: Whykesy
from Melbourne Victoria
Frequency of use:Daily
Verified Purchase:Yes
I bought this product as it was stated as expandable so that I could add an extra doorphone for the side of the house only to find out after purchasing this unit you cant buy the extra doorphones. If you want to expand it you need to buy another full system.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , June 26, 2020
Hello Whykesy,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann System. The expandable options have since become discounted and are no longer available. If you have not already, please call in and request with our support team if the part requested is available within the warehouse. We will commence a search.
https://support.swann.com/s/contactsupport
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann System. The expandable options have since become discounted and are no longer available. If you have not already, please call in and request with our support team if the part requested is available within the warehouse. We will commence a search.
https://support.swann.com/s/contactsupport
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com