Customer reviews from tracfone.com
Tracfone - Apple iPhone SE 4G LTE with 32GB Memory Prepaid Cell Phone
Average customer rating
4.5
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
26
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
2
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Tracfone - Apple iPhone SE 4G LTE with 32GB Memory Prepaid Cell Phone
Customer Rating
4
Way easier to use than any LG,
on April 18, 2019
Posted by: Deal Finder
Voice feature that understands and types what you say great for people with big fingers. Responds quick. Never go back to android phones again. Great deal on price thru track phone
Written by a customer while visiting tracfone.com
Customer Rating
5
Great phone, fast and easy to use.
on April 12, 2019
Posted by: Bassett007
I recently up graded from a iPhone 5S to this phone, a big difference. Faster and easy to use. I would recommend it. Tracfone has good service as well.
Written by a customer while visiting tracfone.com
Customer Rating
5
Finally, a smartphone that's a good PHONE!
on April 7, 2019
Posted by: TomW
I've had my iPhone SE for about 3 months and I'm very pleased with it's overall performance -- particularly the basic phone functions. There's none of the echo and fading in and out or chopping off the beginning of words as on most other wireless phones. The mobile data & wifi work great too, connecting instantly and without hanging or freezing.
The setup was a breeze; my number was switched over within a few hours and all my contacts and photos survived intact. The build quality impresses, too; the phone feels very solid, yet it's lightweight & easy to use with one hand. I have no problem with the screen size (but then I've always had smaller phones).
The one odd feature is that there's not visual indicator showing that you have voicemail or text messages waiting. My old, cheap Android phone had a lighted home key that would blink to indicate that, and it also served as a full-charge indicator. Seems odd that this more upscale phone omits those features. Otherwise, all is good!
Written by a customer while visiting tracfone.com
Customer Rating
1
disappointed
on April 3, 2019
Posted by: Marie P
Used for one day. Signed into iTunes to add music and the phone cannot be updated. Phone completely failed. No updates, not able to get to menu, no functions at all. Tracfone sold me a useless piece of electronics. I am out of luck, wasted my money. No solutions. No warranty. DO NOT BUY THIS PHONE
Response from tracfone.comBy TracFone Wireless, April 6, 2019
Hi. This is Arianne from TracFone Wireless. We're sorry to hear the you're having some problems with your device. Allow us to review your account and provide you with a concrete resolution. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting tracfone.com
Customer Rating
5
Excellent little phone
on March 28, 2019
Posted by: tomseys
I bought this Tracfone iPhone SE, my first iPhone, to replace an aging Tracfone 3G LG flip phone. Let me tell you, this little iPhone is one monster of an upgrade (lol). I usually use the Samsung Android OS phones which I like a lot.. this phone currently runs on Apple's iOS 12.2 which is different than Android obviously but in the end it's really pretty similar in terms of using the phone. The phone itself is quite small with a 4 inch screen... very easy to slip in a pocket.
The call quality, clarity and call volume on this phone, which for me is the most important thing on a phone, is excellent and the camera on it is unbelievable. It takes extremely clear, always in focus, and beautiful pics. I've never considered myself an Apple or iPhone guy by any measure but I have to admit, this phone rocks. I recommend getting a case for it to protect it. I use a simple cheap clear flexible TPU case and it seems to do a good job.
Written by a customer while visiting tracfone.com
Customer Rating
5
Just Right
on January 7, 2019
Posted by: David0957
I see you dropped the price that’s okay
Just a very nice phone all the stuff it has is cool thanks again Trackfone
Just a very nice phone all the stuff it has is cool thanks again Trackfone
Written by a customer while visiting tracfone.com
Customer Rating
5
on December 9, 2018
Posted by: Shawn kilburn
I need a phone so I can keep in touch with family and friends
Written by a customer while visiting tracfone.com
Customer Rating
3
No MMS without data on
on December 9, 2018
Posted by: S and C
Recently purchased 2 iPhone SE's for Christmas. We are long time Tracfone users. Upgraded from Galaxy Luna. With the Luna we DID NOT need to have data on to send/receive MMS. With the iphones, we CAN NOT send/receive MMS without data on. We don't want to leave our data on 24/7. That's like letting your car run until it's out of gas. Otherwise, the phone is good but with these restrictions, it's limited in it's usefulness - especially for people who do a lot of group texting. Buyer beware.
Response from tracfone.comBy TracFone Wireless, December 10, 2018
Hi. This is Cristy from TracFone Wireless. I read your post and understand where you're coming from. We will take this feedback into serious consideration. Customer feedback is the quintessential way that
we collect data about our customers' response to our product. Should you need assistance, please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We will be happy to assist you.
we collect data about our customers' response to our product. Should you need assistance, please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We will be happy to assist you.
Written by a customer while visiting tracfone.com