Customer reviews from manufacturer
Haier - 9.8 Cu. Ft. Top-Freezer Refrigerator with Adjustable Spill Proof Glass Shelves - Stainless Steel
Average customer rating
4.5
(1,539 Reviews)
Rating breakdown 1,539 reviews
5 Stars
1,089
4 Stars
280
3 Stars
68
2 Stars
47
1 Star
55
92%of customers recommend this product.
(
1,308 out of
1,428)
Customer Reviews for Haier - 9.8 Cu. Ft. Top-Freezer Refrigerator with Adjustable Spill Proof Glass Shelves - Stainless Steel
Customer Rating
5
Wonderful
on August 18, 2021
Posted by: Allyoop
from Eaton Ohio
Beautiful in black and freezer is big. Just what we wanted. Great little refrigerator.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Meets expectations.
on August 19, 2021
Posted by: Filmsmercer
from Stephentown NY
Seems to be satisfactory after operating for a couple weeks.
I would recommend this to a friend!
Response from manufacturerBy Sarah@Haier, Haier_Appliances, August 23, 2021
Hey there, and thanks so much for reaching out to let us know this top-freezer refrigerator is meeting your expectations and operating satisfactorily for you! We are so glad to hear that, as we strive to provide a great ownership experience.
If you have any questions or concerns regarding your refrigerator, or simply want to provide additional feedback, we are always available to assist. Keep in touch! -Sarah@Haier
If you have any questions or concerns regarding your refrigerator, or simply want to provide additional feedback, we are always available to assist. Keep in touch! -Sarah@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Love it!
on August 20, 2021
Posted by: MarH
from NJ
Refrigerator is perfect size for an extra one in garage
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Works great
on August 23, 2021
Posted by: SaraBo88
from Michigan
It's a little smaller than what I was hoping for, but it's a great little fridge. Cooled down very fast and works so much better than my fridge I had replaced
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Doesn’t work
on August 23, 2021
Posted by: Pleasework
from Greensburg
I thought with this being under the GE label it would be an actual refrigerator.
No, I would not recommend this to a friend.
Response from manufacturerBy Sarah@Haier, Haier_Appliances, August 24, 2021
Hey there, and thanks for taking the time to reach out to us. We hate to hear you've had an issue with the refrigerator not working, and know that would be frustrating. We'd like to be able to assist.
If you want to provide specific information about what on the refrigerator isn't working, we would be happy to send your feedback to our Refrigerator Design team for review. We also may be able to provide troubleshooting information if you do so. You can also reach out to us over social media for assistance; please provide the model number and serial number of the appliance if you do so.
There are also troubleshooting steps available starting on page 19 of your manual, located here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60796-2.PDF
We look forward to hearing from you so we can address your concern and resolve any issues with your refrigerator. Wishing you all the best! -Sarah@Haier
If you want to provide specific information about what on the refrigerator isn't working, we would be happy to send your feedback to our Refrigerator Design team for review. We also may be able to provide troubleshooting information if you do so. You can also reach out to us over social media for assistance; please provide the model number and serial number of the appliance if you do so.
There are also troubleshooting steps available starting on page 19 of your manual, located here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60796-2.PDF
We look forward to hearing from you so we can address your concern and resolve any issues with your refrigerator. Wishing you all the best! -Sarah@Haier
Written by a customer while visiting manufacturer
Customer Rating
3
Good size and nice unit but...
on August 31, 2021
Posted by: Bobabooey
Good size and nice unit but the drain for the self defrost freezer freezes up and water leaks into the refrigerator section making a mess. You must check the drain in the freezer section every month or two to make sure it is clear. The water from the freezer should drip into the plastic pan in the back. The water then dissipates from the heat below. Do not block the fan in the freezer with freezer items.
No, I would not recommend this to a friend.
Response from manufacturerBy Mike@Haier, Haier, September 1, 2021
Hi there,
We appreciate you sharing your experience with us. We're sorry to hear that the drain in the freezer freezes up and causes leaks in the refrigerator. We do understand how aggravating that must be. If you need any assistance, please let us know. We're always happy to help! Mike@Haier
We appreciate you sharing your experience with us. We're sorry to hear that the drain in the freezer freezes up and causes leaks in the refrigerator. We do understand how aggravating that must be. If you need any assistance, please let us know. We're always happy to help! Mike@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Replacement Fridge
on September 3, 2021
Posted by: Kj95759
from Maine
This little Fridge has been a great purchase! Needed to replace my camper fridge and this has fit the bill. No more worries if I am going to lose all my groceries when I go to bed each night.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Second one works great
on October 18, 2021
Posted by: Joe1
from Upstate NY
First refrigerator would not get cold, the freezer compartment ran around 70 degrees. Replacement works fine just what I needed
I would recommend this to a friend!
Response from manufacturerBy Chris@Haier, Haier Appliances, November 17, 2021
Hello, thank you so much for taking the time to write us a review of your new refrigerator. We’re so glad to hear that you have been enjoying its operation. If you have any questions or concerns, please feel free to contact us any time as we're always happy to help. -Chris@Haier
Written by a customer while visiting manufacturer