Customer reviews from manufacturer
Haier - 9.8 Cu. Ft. Top-Freezer Refrigerator with Adjustable Spill Proof Glass Shelves - Stainless Steel
Average customer rating
4.5
(1,539 Reviews)
Rating breakdown 1,539 reviews
5 Stars
1,089
4 Stars
280
3 Stars
68
2 Stars
47
1 Star
55
92%of customers recommend this product.
(
1,308 out of
1,428)
Customer Reviews for Haier - 9.8 Cu. Ft. Top-Freezer Refrigerator with Adjustable Spill Proof Glass Shelves - Stainless Steel
Customer Rating
1
Door insulation problem
on July 24, 2021
Posted by: FredB4
from Ithaca NY
After reversing door to open to the left, I did a quick check with warranty postcard on how tight the door insulation is fitting. Sides are tight but the top of the refrigerator door is open a crack, maybe 2 mm and will not hold the piece of paper. See photo. Please advise.
Response from manufacturerBy Mike@Haier, Haier, November 8, 2022
Hi there,
We're happy to help! If there is a gap between the door gasket and the cabinet, set the gasket by gently pulling it out to seal the gap. Whether or not it will hold the registration card is not a true gauge as to how well the gasket is sealing. It is best determined by visual inspection and if the gasket is leaking, in which case condensation will form in that area from the cold air escaping. If pulling the gasket out as mentioned previously doesn't resolve the issue, service is recommended. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope all is well! Mike@Haier
We're happy to help! If there is a gap between the door gasket and the cabinet, set the gasket by gently pulling it out to seal the gap. Whether or not it will hold the registration card is not a true gauge as to how well the gasket is sealing. It is best determined by visual inspection and if the gasket is leaking, in which case condensation will form in that area from the cold air escaping. If pulling the gasket out as mentioned previously doesn't resolve the issue, service is recommended. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope all is well! Mike@Haier
Written by a customer while visiting manufacturer
Customer Rating
4
Small and works well
on July 27, 2021
Posted by: Anonymous
from Maryland
So far the refrigerator is great. For being small, a lot still fits. The only problem so far is the freezer seal. It seems to be smashed a tulle and doesn’t seal completely so water droplets form in the freezer causing lots of ice build up.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
perfect for a second refrigerator for garage
on July 28, 2021
Posted by: sue48
from Spring Hill, FL
Purchased to keep extra beverages in the garage. Just the right size. Small freezer is also convenient. did not come with ice cube trays. so far so good.
I would recommend this to a friend!
Response from manufacturerBy Mike@Haier, Haier, July 29, 2021
Hey there,
We certainly appreciate you reviewing this great refrigerator! We're glad it's been great at keeping your extra beverages cool in the garage. We're always around if there's anything you need. Best wishes! Mike@Haier
We certainly appreciate you reviewing this great refrigerator! We're glad it's been great at keeping your extra beverages cool in the garage. We're always around if there's anything you need. Best wishes! Mike@Haier
Written by a customer while visiting manufacturer
Customer Rating
2
Change
on July 30, 2021
Posted by: Nessy
This fridge has potential but you can not block the fan because it’ll stop working over time. Which they should change the configuration of the fridge.
No, I would not recommend this to a friend.
Response from manufacturerBy Sarah@Haier, Haier_Appliances, August 4, 2021
Hi there, and thanks for taking the time to reach out to us! We hate to hear you have a concern over the fan being blocked, and know this may have been an inconvenience.
We would indeed recommend making sure the fan isn't blocked, as that can lead to cool air not being circulated properly throughout the unit. We will be happy to pass your thoughts on the configuration and placement of the fan to our Refrigerator Design team for review and possible implementation.
If you have any issue with your fan not working currently, you can certainly reach out to our service department at 1-800-432-2737 M – F 7 a.m. – 10 p.m. ET and on weekends from 8 a.m. – 6 p.m. ET. If you prefer, you can also schedule online at https://www.geappliances.com/ge/service-and-support/service.htm .
We are happy to help with any other questions or concerns you may have, and you can reach out to us on social media as well if you prefer. All the best! -Sarah@Haier
We would indeed recommend making sure the fan isn't blocked, as that can lead to cool air not being circulated properly throughout the unit. We will be happy to pass your thoughts on the configuration and placement of the fan to our Refrigerator Design team for review and possible implementation.
If you have any issue with your fan not working currently, you can certainly reach out to our service department at 1-800-432-2737 M – F 7 a.m. – 10 p.m. ET and on weekends from 8 a.m. – 6 p.m. ET. If you prefer, you can also schedule online at https://www.geappliances.com/ge/service-and-support/service.htm .
We are happy to help with any other questions or concerns you may have, and you can reach out to us on social media as well if you prefer. All the best! -Sarah@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Small but mighty
on August 8, 2021
Posted by: Joanne S
from Auburndale Fl
The full size refrigerator 'died' and it would be several weeks to take delivery on a new one. We had wanted a small refrigerator and needed something immediately. Delivery 2 days later (weekend) and it was delivered. It was perfect to get us by and it will give us the extra space we were looking for. It's a perfect size for one person or at a vacation home.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Much better than I expected
on August 10, 2021
Posted by: Tom007
from Hockessin,DE
I really love this fridge. It works exceptionally well, as opposed to the other one/other brand that we had before. So pleased!!! Thanks.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Perfect size
on August 15, 2021
Posted by: Millie55
from Frazi Bottom, WV
I needed a small refrigerator mostly for beverages, but I also ended up keeping few other things in it. It took me a few days to adjust the temperature, but I ended up keeping it at the suggested number 4 for fridge, and medium for the freezer. So far it is working great and it is the perfect size for a small apartment and for someone that live alone.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
So far, it’s wonderful!
on August 17, 2021
Posted by: Anonymous
from Blanca, Co
I’ve only had this fridge for a little more than one month but, so far, I LOVE it!
Lots of room in both the fridge and freezer ~
It’s the perfect size for my newly built little summer retreat!
Lots of room in both the fridge and freezer ~
It’s the perfect size for my newly built little summer retreat!
Written by a customer while visiting manufacturer