Customer reviews from manufacturer
Haier - 9.8 Cu. Ft. Top-Freezer Refrigerator with Adjustable Spill Proof Glass Shelves - Stainless Steel
Average customer rating
4.5
(1,539 Reviews)
Rating breakdown 1,539 reviews
5 Stars
1,089
4 Stars
280
3 Stars
68
2 Stars
47
1 Star
55
92%of customers recommend this product.
(
1,308 out of
1,428)
Customer Reviews for Haier - 9.8 Cu. Ft. Top-Freezer Refrigerator with Adjustable Spill Proof Glass Shelves - Stainless Steel
Customer Rating
1
BROKE AFTER 1 WEEK
on June 17, 2021
Posted by: AHNCHAR
from FLORIDA
BOUGHT IN APRIL BROKE IN MAY!! I WILLNEVER BUY THIS BRAND AGAIN!!
No, I would not recommend this to a friend.
Response from manufacturerBy Joyce@Haier, Haier_Appliances, June 18, 2021
Hello- We are so sorry to hear you've had this experience with your refrigerator. This is not the ownership experience we want for you. We hope that you were able to take advantage of your warranty and reach out to service. To schedule service, call 1-877-337-3639. Thank you! Joyce@Haier
Written by a customer while visiting manufacturer
Customer Rating
4
Great buy
on June 22, 2021
Posted by: Photoframr
from Lake Havasu City, Arizona
I actually bought this fridge to replace my dual fuel refrigerator in my RV. It was the perfect size and fit where the old fridge was. I now have cold beverages and fresh food.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
3
Ok for reason purchased
on June 28, 2021
Posted by: Not happy camper
from Pittsburgh Pa
Having issues keeping things in back of fridge from freezing. Bought for extra space at our camp. For a every day home unit I would look elsewhere.
No, I would not recommend this to a friend.
Response from manufacturerBy Joyce@Haier, Haier_Appliances, June 29, 2021
Hello- Congratulations on your new refrigerator. We appreciate your purchase and will be happy to help! Please take a look at the following troubleshooting link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491
If the above doesn't help. Please reach out to service at 1-877-337-3639. If you have any questions in the future, please let us know. We are here to help! Thank you! Joyce@Haier
https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491
If the above doesn't help. Please reach out to service at 1-877-337-3639. If you have any questions in the future, please let us know. We are here to help! Thank you! Joyce@Haier
Written by a customer while visiting manufacturer
Customer Rating
1
Brand New With Issues.
on July 2, 2021
Posted by: Anonymous
from NC
Bought this a month ago and already having issues with water pouring inside when in defrost.
No, I would not recommend this to a friend.
Response from manufacturerBy Joyce@Haier, Haier_Appliances, July 6, 2021
Hello- We are so sorry to hear you are having these issues with your new refrigerator. On top freezer refrigerators, water under the vegetable pans is the most common evidence of a clogged defrost drain tube. These models require some disassembly to access the defrost drain tube. If you haven't already, please take advantage of your warranty and reach out to service. They can be reached by calling 1-877-337-3639. We hope this is resolved for you in a timely manner. Please let us know if you have questions in the future. We are here to help! Joyce@Haier
Written by a customer while visiting manufacturer
Customer Rating
4
Good for a small apartment
on July 6, 2021
Posted by: Nellre
from Virginia
Purchasesd over two weeks ago and it works well but the one issue is that the power cored is exteremely short which forced me to position the unit in a manner I did not prefer.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Poor quality
on July 9, 2021
Posted by: Mobilityclinic
from Lakehavasu city
Refrigerator stopped working after 10 months. Very poor customer service
No, I would not recommend this to a friend.
Response from manufacturerBy Kelsey@Haier, Haier, July 16, 2021
Hello - we are so sorry that your refrigerator stopped working after only 10 months and that you've had a difficult time with customer service. This is certainly not the ownership experience we strive for and we understand how discouraging this must be.
Please keep an eye out in your email for a note from one of our digital engagement team members. We will be reaching out to you there so that we can easily dialogue back and forth and get this issue resolved for you.
Thank you for being a valued member of the Haier Appliances family. All the best, Kelsey@Haier
Please keep an eye out in your email for a note from one of our digital engagement team members. We will be reaching out to you there so that we can easily dialogue back and forth and get this issue resolved for you.
Thank you for being a valued member of the Haier Appliances family. All the best, Kelsey@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
PERFECT SIZE
on July 18, 2021
Posted by: JohnJohns57
from California
BOUGHT THIS FRIDGE TO THROW IN MY GARAGE PERFECT SIZE AND SUPER COLD. KEEPS MY BEERS, SUPER SUPER COLD.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
It's awesome and I'm happy
on July 22, 2021
Posted by: Smooley
Extremely pleased with my new fridge! I'm glad I got it!
I would recommend this to a friend!
Written by a customer while visiting manufacturer