Customer reviews from manufacturer
Haier - 9.8 Cu. Ft. Top-Freezer Refrigerator with Adjustable Spill Proof Glass Shelves - Stainless Steel
Average customer rating
4.5
(1,539 Reviews)
Rating breakdown 1,539 reviews
5 Stars
1,089
4 Stars
280
3 Stars
68
2 Stars
47
1 Star
55
92%of customers recommend this product.
(
1,308 out of
1,428)
Customer Reviews for Haier - 9.8 Cu. Ft. Top-Freezer Refrigerator with Adjustable Spill Proof Glass Shelves - Stainless Steel
Customer Rating
1
Worst
on September 30, 2024
Posted by: Need A New Fridge
from Harrisburg
Says its frost free but developers icicles in the freezer roof, and the fridge freezes food that touches the back wall. Have to keep a gap in the back of each shelf so ice crystals won't ruin food.
Noisy and runs constantly if the kitchen temperature rises.
The crisper is heavy and difficult to pull out, should have two separate crisper drawers instead of one difficult to remove bulky tray
Noisy and runs constantly if the kitchen temperature rises.
The crisper is heavy and difficult to pull out, should have two separate crisper drawers instead of one difficult to remove bulky tray
Response from manufacturerBy Charlie, Haier, October 1, 2024
We're sorry to hear that your refrigerator is freezing food. We recommend referring to the troubleshooting steps at this link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Written by a customer while visiting manufacturer
Customer Rating
1
Too cold or too warm
on October 6, 2024
Posted by: Person
Fridge upper shelf is 40 degrees Lowe shelf is 30
Lower shelf is 40 degrees upper shelf is 50
Lower shelf is 40 degrees upper shelf is 50
Response from manufacturerBy Charlie, Haier, October 7, 2024
We’d like to assist you with your refrigerator. If the unit is running but not cooling properly, please refer to this link below for some tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
Written by a customer while visiting manufacturer
Customer Rating
5
Great Compact Size
on November 16, 2024
Posted by: Log50
This is a good small refrigerator if that is what your need is. It has been a perfect drink fridge.
Written by a customer while visiting manufacturer
Customer Rating
2
Freezes up, constant defrost, iced up.
on December 15, 2024
Posted by: Anonymous
from Bay Minette Alabama
Refrigerator purchased May 2023, constantly needs defrosting. The upper section freezes, dial set middle for below and the drinks are always cool but never cold. I have to unplug this thing every month, completely thaw it out. I do not recommend this model.
No, I would not recommend this to a friend.
Response from manufacturerBy Adrian, GE_Appliances, January 2, 2025
We advise you to schedule service with one of our certified technicians, as what you are describing with the temperature inconsistency is not normal. You can schedule an appointment with a Hotpoint Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
5
Great features! I love how it’s well organizedz
on January 12, 2025
Posted by: papisatori888
I love it. It’s perfect for a college student studying for a huge exam.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Good value for the money!
on January 14, 2025
Posted by: chrissyS
from NY NY
So great! Exactly what my family member needed !!!!
Written by a customer while visiting manufacturer
Customer Rating
2
you get what you pay for
on February 1, 2025
Posted by: laplaya1
from MARYLAND
Good while it lasted. The refrigerator seems to work fine but the freezer does not freeze, all the ice cream is not soup. The freezer controls does not activate the freezer fan or activate the freezer compartment.
No, I would not recommend this to a friend.
Response from manufacturerBy Jonathon, Haier_Appliances, February 6, 2025
We'd like to help out with your freezer section not cooling. We recommend getting one of our approved technicians out for diagnostics. We're confident that we can get this resolved. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer
Customer Rating
2
Stopped working!!
on February 2, 2025
Posted by: Trace
from Greensboro nc
Stopped working after 5 months. Lights inside flashing but compressor not coming on. Turn breaker off then back on. Will run a few seconds then back to not running but Light flashing. I dont recommend
No, I would not recommend this to a friend.
Response from manufacturerBy Jonathon, Haier_Appliances, February 6, 2025
We want to help out with your refrigerator not operating properly. We recommend getting one of our approved technicians out for diagnostics.
You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting manufacturer