Customer reviews from frigidaire.com
Frigidaire - 4.5 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel
Average customer rating
4.3
(214 Reviews)
Rating breakdown 214 reviews
5 Stars
131
4 Stars
50
3 Stars
16
2 Stars
6
1 Star
11
86%of customers recommend this product.
(
156 out of
181)
Customer Reviews for Frigidaire - 4.5 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel
Customer Rating
3
review
on March 13, 2015
Posted by: KLA
I am not impressed by the stoves heating ability. It takes way too long to boil water etc. Also not impressed by the self cleaning oven feature. Have only used this once. The oven wasn't that dirty and it still didn't get clean.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Cannot Recommend
on February 22, 2020
Posted by: Harleysma
Heats up fast but unfortunately that’s the best feature. The worst feature is the rubber gasket between the stove top and the knobs panels constantly collects debris (crumbs, etc) and there is no way to remove them. Have had the stove for three years and this has been a constant struggle. Therefore, regardless of how hard we try to clean the stove top, it always looks dirty. Very poor design feature.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, February 25, 2020
Hi, Harleysma!
Thank you for sharing your experience! We appreciate the feedback you provided regarding the shaping of the cooktop. We will be happy to pass this on to our design and engineering teams!
Best,
Ashton
Thank you for sharing your experience! We appreciate the feedback you provided regarding the shaping of the cooktop. We will be happy to pass this on to our design and engineering teams!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Very happy with my purchase.
on August 26, 2015
Posted by: Go live
from North Carolina, United States
Looks great. All features are performing well. Easy to clean.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative , September 16, 2015
Hi, go live! Thanks for choosing the Frigidaire Gallery Slide-In Range for your home. We appreciate your time and comments. Hope your appliance brings your family happiness many more years to come. –Regards
Written by a customer while visiting frigidaire.com
Customer Rating
1
Could be such a great range if not for the peeling
on October 30, 2015
Posted by: Pat641
from Waynesville, NC, United States
I find the functionality satisfactoty. I love the convection feature and the size is great. I am quite distressed however that the front panel is a light colored plastic covered in a thin black plastic: paint perhaps which peels. I Would never invest in an ugly peeling appliance. I wish I knew about this very poor finish. Furthermore, frigidaire considers this flaw as cosmetic and not covered in their warranty.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, November 24, 2015
Greetings, Pat641! Welcome to our Frigidaire family! Thank you for your time and comments concerning your Frigidaire Gallery Range Oven. We appreciate your feedback and comments. Your feedback plays a very important role in Frigidaire’s future products and designs. I’m confident our Frigidaire Specialists will be able to assist with a reasonable resolution. Thanks again, for being part of the Frigidaire Brand family! –Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
somewhat satisfied
on December 10, 2015
Posted by: kjto84
from Oregon, United States
The stove was not available on the sales floor but was ordered for me so it was difficult to tell by the pictures, but the piece under the knobs is solid black plastic, and sticks out like a bumper on the front. I didn't expect so much black surface on a stainless steel range. Also nowhere in the specs did I see an explanation of the clearances needed for the gas line and the electric plug. I had to have a plumber and an electrician come to complete the installation in order for the stove to fit properly into the space. It replaced a Frigidaire gallery gas range that fit perfectly into that space and was only 7 years old. I chose this range because I wanted the smudge proof stainless, and I also bought the refrigerator, dishwasher and microwave. I wanted all to match. I would have returned the stove if I hadn't bought all the other Frigidaire appliances as well. The design for the range needs to be more sleek and elegant than what is currently available on this Gallery model. Also there are other brands that offer 5 burners in this price range.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, January 9, 2016
Hello, kjto84! Thank you for the continuing support of our Frigidaire Brand. We want to personally thank you for sharing your important quality and design concerns. Your comments are greatly appreciated and fundamental in improving our quality and design of our Frigidaire Gas Range Oven. Thanks again for choosing Frigidaire for your home. –Best Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
So Disappointed!
on August 24, 2017
Posted by: Kandis
from AZ
Only the oven works correctly. The burners provide uneven heat. Each burner only goes from high to medium. If you want low heat you have to move the pot to the one small burner that goes from medium to low. The knobs are so crooked that they cut into the metal below them. This makes them stick so that three times I have missed the ignition phase of the dial, then it is on high and pumping out unignited gas and the only choice is to turn it back through ignition to "Off." This produces an explosion right in front of me. After more than two months of waiting for service appts that do no good, then waiting for customer service to call me back, they are finally making noises about replacing it. WHICH I DON'T WANT. I DON'T WANT ANOTHER ONE LIKE IT. I DON'T EVER WANT TO BUY ANOTHER WHIRLPOOL OR ELECTROLUX PRODUCT AS LONG AS I LIVE. If you have older appliances that work for you, save your money! The older appliances were built so much better than the junk they are turning out now! I am returning this piece of junk and buying the oldest gas range I can find.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, August 28, 2017
Hi Kandis, thank you for sharing your thoughts and encounters with us. We hate to hear that you are unhappy with your new range. After reviewing your account, I notice you are working with one of our corporate supervisors. Please bear with us a little longer while we work to resolve your concerns. Thank you kindly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
how to clean under the burners
on February 7, 2020
Posted by: Mary C J
I LOVE the stove but with spills I have a difficult time cleaning the spills after removing the grates. I have tried everything. Any suggestions Thank you.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful look!
on October 15, 2015
Posted by: A Baker
from Los Angeles, CA, United States
Purchased 2 months ago when we remodeled our kitchenand enjoying using this range. This stove looks beautiful in our new kitchen and is easy to use. Love the full grates across the burners and middle of the top, and the storage drawer is large and holds a lot. Can't wait to try the convection feature. Read other reviews that mentioned noisy fan, but we tried it out in the store and were surprised that it wasn't noisy at all. Yes, it does give off some heat exhaust when using the oven, but not much more than any hot oven. I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com