Customer Reviews for Bosch - 500 Series 30" 4.6 Cu. Ft. Built-in Single Electric Wall Oven - Stainless Steel
Customer Rating
3
Missing Timed Bake feature
on December 17, 2020
Posted by: Sheila
[This review was collected as part of a promotion.] When purchasing appliances for our newly constructed home, we chose Busch for their quality and high-end appearance. It's probably our own misstep that we failed to notice it does not have a time bake feature. At this price point I would expect that as a basic feature. It will be the first appliance I will replace.
Response from bosch-home.comBy KR, CS, December 21, 2020
Hi Sheila, thank you for your review and we're sorry to hear of your disappointment with your oven. We value your feedback and will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com.
[This review was collected as part of a promotion.] This oven is bigger on the inside than it looks! Easy to use, no confusing fancy options just a solid basic oven. Only reason I gave it a 4 instead of a 5 is because the clock feature is gone when the oven is in use.
[This review was collected as part of a promotion.] The appearance and construction of my new oven are terrific! It heats evenly, but takes a while to preheat...I allow a little extra time for that.
[This review was collected as part of a promotion.] The oven has multi functions that all work very well. The control knobs (instead of buttons) are a plus! Fast preheat, and even cooking. The design has clean lines, fine stainless steel and a flat un-bowed, comfortable handle. Highly recommend.
This is a good looking oven and it seems high quality. However, it takes a long time to heat up. And the timer is basically worthless. It's so quiet and you have to punch in the minutes one at a time and there's a lag, so you overshoot. Then when you try to go back it overshoots the opposite way. No number keypad. I use an external timer now.
Response from bosch-home.comBy CJ, CS, October 20, 2020
Hi deemo, we apologize this has been your experience and appreciate you bringing it to our attention. If service is needed please click this link for authorized service in your area: https://bit.ly/3fACuUW. If you have more questions, please call our 24/7 Customer Support at 800-944-2904 or email BoschCare@bshg.com.
(This review was collected as part of a promotion.) after a few months of normal use, the lamp already needed to be replaced. The timer jumos around, it is very difficult to set the time you want to have without having to jump back and forth several times.
[This review was collected as part of a promotion.] Our HBL745UC failed after 14 years, Bosch doesnt make an oven with the same height so we reconfigured our cabinet to accomodate the 500 series. The improvements are the exterior knobs, wider footprint, better lighting and glass to view cooking in progress. Only a couple of months in but both my wife and I are enjoying it and we use it 2-3 times per day.