The box for this TV was never opened. I bought this TV, with a white case, because it was the only model available in that size. Before the white TV arrived, I found an identical model in black at a national retailer. I am returning the unopened white TV for a refund. I marked the "stars" ratings as average because the box was never opened.
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Response from lg.comBy Dhana Danee Enriquez, LG Social Media, January 23, 2023
Thank you for contacting us; if you decide to purchase another LG TV or LG Electronics, please know that we are always here to help.You can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Customer Rating
2
No working headphone jack
on May 21, 2020
Posted by: AdamTrend
from New York, NY
It's ridiculous to have a headphone jack on the back of the tv but not have it work. LG says it does not have one because this is an entry level tv... where would you put an entry level tv? Kids room? Office? Use as a monitor? ALL USES THAT NEED HEADPHONES! Other than that its a tv that has average picture, average tv sound, and mediocre options. So disappointed in LG, returning this tv and purchasing another brand.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 2, 2020
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG TVs, please visit https://www.lg.com/us/tv. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
[This review was collected as part of a promotion.] We purchase this TV for the kitchen area.I don't like this type of TV. I wish we should have returned it back to the store.
DISAPPOINTING PURCHASE. BAD CHOICE FOR MY APPLICATION!
Pros: ease of use
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 29, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Perfect for a wall mount in my office. Great Pic
on September 24, 2017
Posted by: Risky1
from Naples, FL, United States
[This review was collected as part of a promotion.] Bought this about two months ago and it continues to work perfectly. Great Picture and easy to hook up.
[This review was collected as part of a promotion.] I bought this tv 2 weeks ago and am very pleased with it. The only difference from my last set is I have to increase the volume much higher to hear it.
[This review was collected as part of a promotion.] I bought this tv for my bath room and is a panel choice ! Clear picture and perfect sound ! I would purchase. It again and not hesitate !
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Replaced an old analog TV that finally gave up it's last electron to the eternalnet. The LG works great but the menu description was very vague and took some time to figure out. Just wish it would unscramble the cable signal so I could get rid of the cable box.