Customer reviews from harmankardon.nl
LifeBeam - VI Wireless In-Ear Headphones - Black
Average customer rating
3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for LifeBeam - VI Wireless In-Ear Headphones - Black
Customer Rating
5
I like it and I have suggestions for the update.
on July 3, 2018
Posted by: LamaMama
from Colorado
Gender:Female
I've had this for a couple weeks and used it for eight workouts. I've noticed using the volume buttons to skip tracks can be a bit hit or miss. Also, with my last workout, Vi stopped responding when I tapped the right earbud to ask for updates on my workout stats.
The other thing I've noticed is the calories burned when using the treadmill are waaaayyyy off - more than double what the treadmill said I was burning. It would be nice if there were a way to tell Vi the treadmill parameters more accurately. I do like that I'm asked my total distance when I finish the workout but it seems like the program assumes I'm going 5mph when in reality I'm going 3.5mph.
On a positive note, Vi really does work for me. I like having the positive voice in my ear, the option to do mindfulness walks has been great, the program's voice is pleasant and uplifting, the reminders and comments during my workouts help me to keep going, and I enjoy the tracking of my stats in the app. It all works well and is very good for me to track my goals.
The heart rate monitor works really well and a lot of the people who I've showed it to at work have said they would prefer to have one piece, like Vi, that does a lot of what their smart watches or fit bits do.
Sound quality is good too. I like how it's integrated into Spotify and the two programs work well together.
Microphone is good to. My cell phone's mic is awful but this makes calls so much easier.
One thing I would like to see in an app update is the ability to track weight loss. A simple chart of how I'm doing would be fantastic for me and those like me who are using this in conjunction with their weight loss plan.
I would recommend this to a friend!
Written by a customer while visiting harmankardon.nl
Customer Rating
1
Terrible sound
on June 26, 2018
Posted by: Rebel85
from Sacramento, CA
Gender:Female
If you want earphones for music while running, I wouldn't recommend these.
I bought this a month ago and was very excited reading reviews about it. The packaging is nice, the AI trainer (which I really didn't get into) seems interesting, but the sound is terrible. I was really shocked at this since I had bought these earphones basically to listen to music while I run and since I own other Harman Kardon products I was expecting the sound to be brilliant.
No, I would not recommend this to a friend.
Response from harmankardon.nlBy Mario at Customer Service, Customer Support, June 27, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting harmankardon.nl
Customer Rating
3
Vi Needs More Skills
on June 28, 2018
Posted by: CBBEDB
from Missouri
Gender:Female
I was hoping the "personal trainer" would be able to guide me through a variety of runs. For example, if I could select "interval run" she would prompt me for 30 seconds of increased speed" followed by "90 seconds of recovery" and things along those lines. She needs to offer coaoching for the type of run you want on a particular day. As it is, every day is "you run and I will count steps and heart-rate".
No, I would not recommend this to a friend.
Response from harmankardon.nlBy Nick F, Customer Service, June 28, 2018
Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting harmankardon.nl