Customer reviews from zojirushi.com
Zojirushi - Home Bakery Maestro Bread Maker - Premium White
Average customer rating
4.6
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
35
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
2
94%of customers recommend this product.
(
33 out of
35)
Customer Reviews for Zojirushi - Home Bakery Maestro Bread Maker - Premium White
Customer Rating
3
Was great. Didn't last.
on July 9, 2024
Posted by: Beth91
from Vermont
Gender:Female
Bought December 2022. No longer heats up. Used maybe 30 times in a year and a half.
Response from zojirushi.comBy Zojirushi Customer Support, July 10, 2024
Thank you for sharing your experience with the Breadmaker. We're sorry to hear that your unit is no longer heating up. Please reach out to our customer service team at support@zojirushi.com or call 1-800-733-6270, Monday through Friday from 8 am to 5 pm PST. We'll be happy to assist you in resolving this issue.
Written by a customer while visiting zojirushi.com
Customer Rating
5
The wonder of bread
on February 24, 2022
Posted by: Marisha5
from Austin, TX
Gender:Female
[This review was collected as part of a promotion.] The Zojirushi BB-SSC10 bread maker is an excellent machine. It is easy to unpack and set up straight out of the box. It comes with a recipe book for easy step by step directions and measuring cups for tbsp/tsp and liquids. Thus far I have successfully baked different breads (whole wheat, rye, etc) jam, and chocolate banana bread which my kids just absolutely loved. The best part about this machine is that I do not need to stand there and knead the dough for hours. This machine does it all from mixing to kneading to baking and in less than 3 hours you end up with a loaf of bread that is fresh and cooked to perfection. After the bread is complete, it's easy to remove the baking pan from the machine and wash it/reuse. The controls are easy to understand and there are automatic settings for the time already established within the different selection modes. The baking pan is nonstick so it helps to easily remove the dough if you set it in dough only mode. I highly recommend this product to anyone that has a little bit of time and wants to make their own breads in no time. Pour the ingredients in, set it, and let it bake; easy as that.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
1
Doesnt bake
on March 11, 2022
Posted by: Gigi
from California
[This review was collected as part of a promotion.] I really wanted to like this bread maker. The size is perfect and sits on the counter very well. I’m able to store it when it’s not in use and it doesn’t take up much room in the cabinet. It has many different setting and is easy to navigate the buttons. I like the white color…matches a lot of my decor. That’s all I like about it though. I couldn’t get this bread machine to bake a single loaf of break. I tried a couple times with the recipes in the book that came with it but the dough would never cook. I followed every instruction and no matter what I did I couldn’t get this to make a loaf of bread. Or even cook anything at all. I then had to research if this machine even bakes the dough. It does, so I am stumped at why mine doesn’t. I have owned previous bread makers and this is the only one that doesn’t cook it. Maybe it’s a faulty item but I have been nothing but frustrated. I will definitely give the company the benefit of the doubt and won’t give up on their products but this particular product wasn’t compatible with me.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Customer Service, March 14, 2022
We appreciate you sharing your honest experience with the breadmaker. It's really rare to hear that any of our breadmakers doesn't bake at the end of a course. Please reach out to our Customer Support Team and they can assist you further with troubleshooting and testing of the breadmaker and help you resolve this issue.
Zojirushi Customer Service: https://www.zojirushi.com/app/customer_service/entry
Zojirushi Customer Service: https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com
Posted by: Anne
from Madison, AL
Gender:Female
Verified Purchase:Yes
Excellent instruction book. I knew nothing about bread making and 2 loaves later I have perfect bread!
Written by a customer while visiting zojirushi.com
Posted by: Leonie
from Minnesota
Gender:Female
Verified Purchase:Yes
The first time I used the machine, either I didn't have the bowl set into the machine exactly right or the yeast wasn't active (I used regular active yeast), and it was a small dense mess. I immediately went back and not only made sure that the connection was firm, but I also used rapid yeast, and the resulting loaf of bread was terrific. It would be helpful to have a "window" at the top of the machine so that you could check to see if it was proceeding properly.
I would recommend this to a friend!
Response from zojirushi.comBy Customer Service Team, November 15, 2021
Thank you so much for sharing your experience and the photos of your loaves. It looks like the first loaf didn't have enough liquid for the amount of dry ingredients added. This can be happen sometimes if using nested measuring cups to measure out the flour. To avoid this we recommend to use a kitchen scale to measure out the ingredient. This will ensure the ratio between the wet and dry ingredients are always balanced and will yield consistent looking loaves. If you need any assistance, please reach out to our helpful Customer Support Team at 1-800-733-6270 or email support@zojirushi.com
Written by a customer while visiting zojirushi.com
Customer Rating
5
Extraordinary kitchen piece!
on February 11, 2022
Posted by: Lindsi Gilbert
[This review was collected as part of a promotion.] This product is excellent for making fresh breads and desserts! I love the ease of use, it was very easy to set up! The sleek modern look goes with any design in your kitchen! I would definitely recommend!
Written by a customer while visiting zojirushi.com
Customer Rating
5
I'm baking all night long..
on February 11, 2022
Posted by: Jmaksel
from NJ
Gender:Male
[This review was collected as part of a promotion.] We picked up this bread machine about 4 weeks ago from our local store. Let me tell you something this bread machine is so easy to use that my 10-year-old can do it. The bread and bagels come out yummy. We cannot wait to try the pizza dough...
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5
So many possibilities
on February 22, 2022
Posted by: MamaB
Gender:Female
[This review was collected as part of a promotion.] I am completely in love with my Bakery Maestro Breadmaker. I have used a few other breadmakers and they worked fine, but this one is so easy to use and they bread comes out perfect every time. This is at least a weekly used product in my house.
Written by a customer while visiting zojirushi.com