I bought this few year ago, the inside of the black part is coming out so bad I can not even see the measurement.
No, I would not recommend this to a friend.
Response from zojirushi.comBy Zojirushi Customer Support, March 30, 2026
Thank you for sharing your experience. We’re sorry to hear about the issue with the inner pan. Please contact our Customer Service team at support@zojirushi.com or call 1-800-733-6270, Monday through Friday, 8 AM to 5 PM PST. We can assist you further.
This rice cooker is just perfect. I have used it for long grain rice as well as brown rice and every time the rice has come out absolutely perfect. I had an old rival rice cooker and I just didn't get the quality of cooked rice from it, so I researched and found this brand to be highly recommended. It's worth the purchase price and of top quality. I highly recommend.
Nice cooker, poor instructions for types of different rices and amount of water and time to use the cooker.
I would recommend this to a friend!
Response from zojirushi.comBy Zojirushi Customer Support, July 28, 2025
Thank you for sharing your experience with your rice cooker. If you're using other grains and there’s no water-level line for those in your pan, you can use the same measuring cup for water, following the instructions: https://www.zojirushi.com/grains/. Please select your model for the best instructions. Hope this helps!
This is the best rice cooker! The rice comes out moist and flavorful. It is also easy to clean and maintain. Over the years I have owned many rice cookers but none as thoughtfully constructed and easy to maintain as its one.
Lots of cooking options. Clear and simple instructions. Plays little tunes when starting/finishing cooking. It just works, no having to fiddle with things.
This is my third Zojirushi rice cooker purchase, I've been a fan for many years. Everything that this rice cooker makes is perfect - and my new model will even bake a cake!