My daughter is loving it, unfortunately she is using it a bit too much. So she bit through the head of the brush. Little too pricey, if this can happen after 3days using. :( Otherwise it is working awesome, just like everything from FOREO !!!! :)
I would recommend this to a friend!
Response from foreo.comBy CC, June 27, 2022
Hi, there dear!
Thank you for the lovely review! Please, do not worry! We will be happy to help! Please reach out to us through the following link: https://www.foreo.com/support/contact
It didn’t turn on, I have returned it for a replacement.
No, I would not recommend this to a friend.
Response from foreo.comBy CC, March 31, 2022
Hello!
We are so sorry to hear about the issues with your ISSA™ Mikro! Please note this is an out-of-the-ordinary occurrence! We are sure you will love your new ISSA™ Mikro. Please note you can contact us at all times - we are always happy to help :)
My baby daughter just got her first tooth two weeks before her first birthday, but I’ve been using the massage function since I purchased the Issa baby when she was 7 months old. It helped with the uneasiness of teething and now that the first tooth is finally out, the cleaning mode takes care of it. Right from the start she accepted the brush and I’m happy that I found out about it. I don’t think any other brush would have been this successful with her. Also the battery lasts very long. Since I got it I only charged it once in 3.5 months after the initial charge. Thank you for creating such a great product!
17 month old baby loved this toothbrush, however she is only 17 months old. Even while supervised, she'll bite down on the brush. I'll pull it away and we'll continue brushing - she's supervised at all times. Regardless, this led to the bristles coming off just like other reviewers mentioned. I know the company replied to those other reviews that this is not a chew toy -- obviously it's not a chew toy and we know that. The issue is that if the toothbrush is advertised for 0-4 years it should work for babes under 2 that have a tendency to chew the moment something enters their mouth - it's perfectly natural. So, I gave them 2 stars because if you baby is 2+ or not a chewer, this toothbrush is fantastic. But if your baby chews on anything that enters their mouth - even under constant supervision the toothbrush will fall apart after a couple of months.
No, I would not recommend this to a friend.
Response from foreo.comBy CC, February 28, 2022
Dear customer,
Thank you for the honest review! We value your opinion as it brings us one step closer to improving your FOREO experience. We are very sorry to hear about the issues you have with our products. We would love to hear what was faulty with the products so we can work on improving them.
I would kindly like to remind you we offer a 2-year warranty after the original date of purchase for articles that have had a defect in regular use of our products. Please check the link below for more information on our warranty and return policies so we can make this right for you: https://www.foreo.com/support/faq/warranty-returns
Compré este cepillo eléctrico para mi hijo de 3 años. Nada más verlo se enamoró de él, y ahora le encanta cepillarse los dientes cada día. Creo que me ayudará a convertirlo en un buen hábito.
Response from foreo.comBy CC, February 6, 2022
¡Hola!
¡Gracias por compartir tu opinión! Nos hizo muy felices saber que su hijo está disfrutando de ISSA™ Play <3