Customer reviews from apc.com
APC - Back-UPS Pro 1350VA Battery Back-Up System
Average customer rating
4.5
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
47
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
4
95%of customers recommend this product.
(
56 out of
59)
Customer Reviews for APC - Back-UPS Pro 1350VA Battery Back-Up System
Customer Rating
5
Amazing little unit
on December 9, 2021
Posted by: jgabrenas
from Athol, Ma
[This review was collected as part of a promotion.] This is a great unit for its size, we use 6 + in our network closets to keep our NVR running in the event of a power surge or outage so we can safety shut them down properly
Pros: Energy Efficient, Good Value, Fast, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Back UPS Pro BX1500M
on May 21, 2018
Posted by: SGDiablo2008
from Overland Park, KS
[This review was collected as part of a promotion.] A solid UPS with just a few minor issues.
The UPS arrived and was packed very well. When I took it out it was heavier than I thought it would be. It feels like a high quality, well built unit.
Installing the battery was easy thanks to the instructions on the UPS. Then came the software they want you to install although not needed to run the UPS). This is where it was a bit odd.
The first oddity was the cable. It was a USB to serial data port connection...why?? Why not update the connection on the UPS so it can go USB to USB (just saying).
The other thing was the Power Chute software. It is not directly compatible with Windows 10?!?! It asks you to install Microsoft .NET framework 2.0 SP2 that came out in 2005.
I e-mailed APC support and they told me “a lot of older programs won’t install or run correctly because they require previous versions of .NET Framework.“. Older programs?!?! This is a NEW UPS.
So, not wanting to mess up my wife’s PC and sleep on the couch I chose not to install it.
I then connected my equipment (4K TV, sound bar, subwoofer, gaming system, router and a couple of other pieces) and fired it up.
The display is bright and the unit is very quiet. If not for the dimly lit control button I would not know it’s on. I have been running this unit for a good week with no issues whatsoever.
There are 2 suggestions I would make to improve the tower:
1. Move the battery compartment closer to the front so it is easier to access
2. While I love having the 10 outlets in the back I wish they were spaced a little wider to accommodate larger wall worts.
1. Move the battery compartment closer to the front so it is easier to access
2. While I love having the 10 outlets in the back I wish they were spaced a little wider to accommodate larger wall worts.
In sum, this is an excellent UPS system and I feel confident that my connected equipment will be well protected. If APC makes a few minor tweaks this UPS can be exceptional.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
for more than just fun electronics
on December 23, 2019
Posted by: osudk3329094d
from mentor, oh
My grandmother is 96 years old and has to breathe concentrated oxygen constantly. The power in her apartment frequently goes out whenever it storms there, so on several occasions over the years she's found herself suddenly suffocating in the dark and forced to try to open a portable oxygen cylinder with arthritic hands. She has never owned a computer and has no need for one, but her oxygen concentrator draws a significant amount of power. The 900 V/A UPS that I use for my computer only lasted 6 minutes under that load, so after some research I settled on this product. This battery backup still only lasts for 15-20 minutes, so it will not provide continuous power through most blackouts, but it gives her enough time for either neighbors, family, or emergency services to check on her and open an oxygen tank or plug the oxygen machine into a generator with an extension cord. The battery alarm will also immediately let her know she needs help if the power goes out in the middle of the night rather than violently coughing herself awake, which is how she used to find out.
This device was put to the test less than a month after I put it in her home. She initially panicked when the lights went out, but realized after 30 seconds that she could still breathe. The UPS worked exactly the way I hoped it would. She was able to remain calm and safe until help arrived. I recommend anyone with elderly relatives to consider something like this as an option, but you will need to do some math first and make sure the volts / amps / watts on whatever you're plugging into it will last long enough on battery power to suit your purposes.
This device was put to the test less than a month after I put it in her home. She initially panicked when the lights went out, but realized after 30 seconds that she could still breathe. The UPS worked exactly the way I hoped it would. She was able to remain calm and safe until help arrived. I recommend anyone with elderly relatives to consider something like this as an option, but you will need to do some math first and make sure the volts / amps / watts on whatever you're plugging into it will last long enough on battery power to suit your purposes.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Best bang for your buck UPS for Home Office
on May 28, 2019
Posted by: Splattered23
from San Diego, CA
Best bang for your buck for any home or small office environment. 4 Surge and 4 Battery outlet configuration as well as protection for phone and coax. Power management also works well as does the simple LED readout on the front. Definitely recommended.
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Saved My Work and PC Wear and Tear
on May 28, 2021
Posted by: JR5270
from Oklahoma
I hooked up this UPS to the 3 PCs at my desk and hooked the peripherals up to the surge protection. Perfect timing, because two days later there were severe thunderstorms. The electricity went out twice within an hour. I was in the middle of an important report and, thanks to the APC UPS, I didn't lose my work and all 3 PCs stayed on. This unit is a life-saver, both for my work and for my PCs, which don't like electrical outages! And the price is very good.
Pros: Good Value, High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
AV protection
on June 4, 2018
Posted by: BengiPC
from Hopkinton, MA
[This review was collected as part of a promotion.] I am testing this APC Back UPS Pro BX1500M on home A V equipment, consisting of a 58" Plasma TV, 100 watt per channel 7.1 receiver, blue ray player and dvd recorder,
Really like the battery install, no longer have to worry about wire routing, just flip the battery over and install, then replace the battery compartment cover. one of he batter compartment cover "s latches was mis-moulded and didn't fit properly..
The setup was simple and connecting the Av devices was easy. Like the coaxial ports location.
The display is nice and clear and gives you the readoust that are important.
Didn't have any power surges from storms or powerloss yet, but have heard the unit switch over to battery a few times I believe due to low voltage.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Trusted and handy that it protects so much
on August 27, 2019
Posted by: RichD
from Syracuse, NY
I love the hot swappable batteries and the fact that this protects your data cable port as well as the typical power ports. The battery life is great too!
Pros: Easy to Perform Maintenance, Good Value, High Quality
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Battery wast connected/detected
on September 11, 2023
Posted by: Ahmed
from Chantilly
The unit I got didn't detect any battery inside, although it says QC passed ! I wish Somone from APC can help me with addressing the issue and fix it
No, I would not recommend this to a friend.
Response from apc.comBy Henry Lacsado II - APC, NAM CCC, September 15, 2023
Thanks for your inquiry and I apologize that you were having a concern with your APC UPS. Our UPS batteries are being shipped as disconnected, due to the mandate of the US Dept of Transportation, please check this article as well for more info: https://www.apc.com/ph/en/faqs/FA158879/
Please refer to the user's manual on how to connect the battery and also check the connector and terminals if they are in good shape.
Please refer to the user's manual on how to connect the battery and also check the connector and terminals if they are in good shape.
Written by a customer while visiting apc.com