Customer reviews from apc.com
APC - Back-UPS Pro 1350VA Battery Back-Up System
Average customer rating
4.5
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
47
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
4
95%of customers recommend this product.
(
56 out of
59)
Customer Reviews for APC - Back-UPS Pro 1350VA Battery Back-Up System
Customer Rating
1
fails self test, softwar disregards setting silenc
on March 25, 2023
Posted by: MaxVision
from Lake Oswego
After a few months it spontaneously would drop to battery charge zero and beep it's head off saying it failed self-test. I recycled the packing and box so can't return it. I keep using it until I can get an actual working decent UPS and it seems to function, but it fails every week or so an does it's beeping. Battery goes back up to 100% and works for another week.
Cons: Low Confidence in 24/7 Uptime
Response from apc.comBy CCC, March 27, 2023
Thank you for taking the time to review our UPS. I am sorry to hear that you ran into issues with our unit. At your convenience I recommend reaching out to an APCbySchneider support team for further assistance in resolving the issue. We offer email and chat services through our support site. For the fastest service visit our chat at https://www.apc.com/us/en/tools/chat/.
Written by a customer while visiting apc.com
Posted by: Terps289
from Aldie, Va
Verified Purchase:Yes
[This review was collected as part of a promotion.] UPS is second to none. Well built as the quality of the product stands out.
Pros: Ease of Management, Good Value, High Quality, Good Vendor Support
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Affordable price
on July 28, 2017
Posted by: AE
from Bellevue, WA
Never had a customer return this one before. Recommended for all my SMB customers. Highly affordable as well. You won't be disappointed with this unit.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Great SMB solution!
on August 17, 2017
Posted by: APC4U
from Syracuse NY
Again, another solid tower solution by APC. Have used in a few deployments with success.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
LCD Screen is great
on November 1, 2017
Posted by: Julie
from Florida
[This review was collected as part of a promotion.] I've owned a couple different UPS units over the years and decided to try this version with the LCD Screen. After using it for a while I decided I really liked this feature, it shows you how the power is performing your home and what the expected battery time would be if the power went out. Overall happy with it!
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Well done, Schneider-Electric / APC!
on May 20, 2018
Posted by: esstek55
from Nashville
[This review was collected as part of a promotion.] This device, an APC Back-UPS Pro model BX1500M, is a great UPS. It does what it is supposed to do, and does so with little fuss or bother (overall). While it is a bit physically larger than many similar capacity (1500VA) UPSes, it is a slim case design that works well under your desk, or on your bookshelf. I have experienced absolutely no operational issues with the UPS over the past couple of weeks. The only concerns that I feel should be mentioned regard the design of the item.
APC has now equipped almost their entire production line of UPSes with what appears to be an impressive, LED back-lighted, 1.5” square, LCD displays, which indicate various bits of information on the operational state of the device. Unless configured to be ON full time, the display is illuminated only when a power event occurs, or when a pushbutton above the LCD is actuated. Thoughtfully, the white / light blue colored back-light stays on for only 60 seconds or so, and then goes dark, until the next instance for use.
However, there are three pushbuttons (audio alarm mute, power on / off and display status) directly above the LCD that are LED illuminated. The color temperature (hue) of the LEDs do not really match the back-light of the LCD, but is instead almost pure white. This illumination is ALWAYS ON (energized), and is quite bright. In fact, probably TOO BRIGHT for use in a bedroom or entertainment room. It would be quite a bit more appropriate if this back-lighting would DIM considerably when not in direct use, as is the behavior of the LCD display. A small complaint, yes, but one that can be really annoying. This deficiency could easily be corrected in a subsequent model, I would hope.
My only other concern is the placement of the access door for the battery cartridge, which is on the BOTTOM of the enclosure. While the quick connect / disconnect of the battery cartridge is very efficient, the placement of the door on the bottom of the UPS, is not. When it becomes necessary to replace the (hot-pluggable) battery cartridge, this location may pose a problem. If the unit is installed in a bookcase or on a loaded shelf, for instance, the UPS will need to be rotated 90 degrees to access the removable door, which then has to slide out of the retention grooves to allow the removal and insertion of the new battery pack. This may not be a very convenient operation to be required to be performed in such tight surroundings. If there were a way for the access to the battery cartridge to be located on the side of the enclosure, I believe it would be a very welcome alteration to an otherwise brilliant packaging design.
Otherwise, very well done, Schneider-Electric / APC!
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Perfect for Small Office
on June 12, 2018
Posted by: JMTCLIMB
from Oregon, USA
[This review was collected as part of a promotion.] This UPS has been great for our small office, Keeps the computer and router running long enough in small power outages and will shut down if they go longer. So far it has saved me 3 times not needing to re start all of my programs.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Easy to use and reliable
on October 26, 2021
Posted by: MABlack
from Clallam Bay, WA
[This review was collected as part of a promotion.] I have been using APC UPS for quite some time and this size and weight of this unit is very user friendly. I support life safety systems that can't go down and APC has protected my equipment and kept things going when the power goes out.
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com