Customer reviews from foreo.com
FOREO - ISSA mikro Electric Toothbrush - Sunflower Yellow
Average customer rating
4.3
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
34
4 Stars
10
3 Stars
7
2 Stars
3
1 Star
2
78%of customers recommend this product.
(
38 out of
49)
Customer Reviews for FOREO - ISSA mikro Electric Toothbrush - Sunflower Yellow
Customer Rating
1
Bad quality
on April 11, 2022
Posted by: Looloot79
Gender:Female
I bought 2 of them 6 months ago and the first one didn't resist. The second one doesn't get charged any more.
No, I would not recommend this to a friend.
Response from foreo.comBy CC, April 13, 2022
Hello!
We are sorry to hear this! Please note this is an out-of-the-ordinary occurrence! We would be happy to help!
Please contact us through the following link: https://www.foreo.com/support/contact
Kind regards <3
We are sorry to hear this! Please note this is an out-of-the-ordinary occurrence! We would be happy to help!
Please contact us through the following link: https://www.foreo.com/support/contact
Kind regards <3
Written by a customer while visiting foreo.com
Posted by: CXFD
Gender:Female
Verified Purchase:Yes
It didn’t turn on, I have returned it for a replacement.
No, I would not recommend this to a friend.
Response from foreo.comBy CC, March 31, 2022
Hello!
We are so sorry to hear about the issues with your ISSA™ Mikro! Please note this is an out-of-the-ordinary occurrence! We are sure you will love your new ISSA™ Mikro. Please note you can contact us at all times - we are always happy to help :)
Kind regards
We are so sorry to hear about the issues with your ISSA™ Mikro! Please note this is an out-of-the-ordinary occurrence! We are sure you will love your new ISSA™ Mikro. Please note you can contact us at all times - we are always happy to help :)
Kind regards
Written by a customer while visiting foreo.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
My baby daughter just got her first tooth two weeks before her first birthday, but I’ve been using the massage function since I purchased the Issa baby when she was 7 months old. It helped with the uneasiness of teething and now that the first tooth is finally out, the cleaning mode takes care of it. Right from the start she accepted the brush and I’m happy that I found out about it. I don’t think any other brush would have been this successful with her. Also the battery lasts very long. Since I got it I only charged it once in 3.5 months after the initial charge. Thank you for creating such a great product!
I would recommend this to a friend!
Written by a customer while visiting foreo.com
Posted by: OlafNL
Gender:Male
Verified Purchase:Yes
My daughter loves the toothbrush and loves to brush together with us, she repeats as we do and there are no hard parts that bother her. We love it.
I would recommend this to a friend!
Response from foreo.comBy CC, February 22, 2022
Hi!
We appreciate your genuine review of our ISSA™ Mikro! So happy to hear your daughter loves her toothbrush <3
Happy brushing <3
We appreciate your genuine review of our ISSA™ Mikro! So happy to hear your daughter loves her toothbrush <3
Happy brushing <3
Written by a customer while visiting foreo.com
Customer Rating
2
Toothbrush lasted a few months
on February 18, 2022
Posted by: Cassandra
Gender:Female
17 month old baby loved this toothbrush, however she is only 17 months old. Even while supervised, she'll bite down on the brush. I'll pull it away and we'll continue brushing - she's supervised at all times. Regardless, this led to the bristles coming off just like other reviewers mentioned. I know the company replied to those other reviews that this is not a chew toy -- obviously it's not a chew toy and we know that. The issue is that if the toothbrush is advertised for 0-4 years it should work for babes under 2 that have a tendency to chew the moment something enters their mouth - it's perfectly natural. So, I gave them 2 stars because if you baby is 2+ or not a chewer, this toothbrush is fantastic. But if your baby chews on anything that enters their mouth - even under constant supervision the toothbrush will fall apart after a couple of months.
No, I would not recommend this to a friend.
Response from foreo.comBy CC, February 28, 2022
Dear customer,
Thank you for the honest review! We value your opinion as it brings us one step closer to improving your FOREO experience. We are very sorry to hear about the issues you have with our products. We would love to hear what was faulty with the products so we can work on improving them.
I would kindly like to remind you we offer a 2-year warranty after the original date of purchase for articles that have had a defect in regular use of our products. Please check the link below for more information on our warranty and return policies so we can make this right for you: https://www.foreo.com/support/faq/warranty-returns
We hope you have a lovely rest of the day!
Kind regards :)
Thank you for the honest review! We value your opinion as it brings us one step closer to improving your FOREO experience. We are very sorry to hear about the issues you have with our products. We would love to hear what was faulty with the products so we can work on improving them.
I would kindly like to remind you we offer a 2-year warranty after the original date of purchase for articles that have had a defect in regular use of our products. Please check the link below for more information on our warranty and return policies so we can make this right for you: https://www.foreo.com/support/faq/warranty-returns
We hope you have a lovely rest of the day!
Kind regards :)
Written by a customer while visiting foreo.com
Posted by: Jaana
Verified Purchase:Yes
I bought this for christmas to help ease brushing teeth of The toddler. He likes The brush better than a regular one, It is the perfect size and easy for a 3 year old to use . However, I was disappointed how fast he was able to chew it to pieces. We Lost 8 bristles on The first Day as he tried The brush independently for few Times before we realised how easily The silicone gets cut on his teeth. They had not fallen out competelly, but I had to pull out The 8 bristles as they were torn from root. Now we monitor him closely to Make sure he won't bite The brush too hard. Sound is nice and quiet, and The brush head perfectly small. Feels so nice and smooth on hand. I like this idea of a tooth brush. I bought one for myself too (The mini, also Works as a spare in case baby brush gets too damaged).
I would recommend this to a friend!
Response from foreo.comBy CC, January 7, 2022
Hi there!
Thank you for the lovely review of our ISSA™ Baby! It makes us so happy to hear your toddler is enjoying his favorite toothbrush! Please make sure he is always supervised while using his ISSA™ Baby :)
We wish you a lovely day!
Thank you for the lovely review of our ISSA™ Baby! It makes us so happy to hear your toddler is enjoying his favorite toothbrush! Please make sure he is always supervised while using his ISSA™ Baby :)
We wish you a lovely day!
Written by a customer while visiting foreo.com
Customer Rating
2
Great while it lasted
on September 7, 2021
Posted by: Kalg
Gender:Female
This was the perfect teething brush for my little one until it just stopped working. I put it on the charger thinking it needed to be charged up but nope! It worked for a few months and now won’t even turn on. Maybe mine was defective ? But it is over all a great concept and I wish it still worked.
No, I would not recommend this to a friend.
Response from foreo.comBy CC, September 13, 2021
Hi there, thank you for your review. We appreciate your honesty and we truly grow from all sorts of feedback, which is why we don't discourage people from sharing their thoughts with us, even when they mention negative experiences. Feel free to contact our email address customercare@foreo.com and we will try to solve your problem as soon as possible the best way we can.
Best regards!
Best regards!
Written by a customer while visiting foreo.com
Posted by: Lainieluck
Gender:Female
Verified Purchase:Yes
I actually bought this for myself, I don’t think I have a teeny mouth but I feel I can really clean my back teeth. I use twice a week for a real good clean
Maybe you should think about making smaller heads for us little mouthed people:)
Really please with toothbrush, recommend 100%
Maybe you should think about making smaller heads for us little mouthed people:)
Really please with toothbrush, recommend 100%
I would recommend this to a friend!
Response from foreo.comBy CC, August 23, 2021
Dear customer, thank you for your review! We are head over heels to hear that ISSA™ Mikro is giving you its best :)
Written by a customer while visiting foreo.com