The customer representative was great. Really customer friendly. I'm really disappointed with quality of a product. I bought my Issa in March 2018. Brush head lasted for 5 months and then the brush silicone lines started to fall off. After brushing, I was spitting silicon brush lines. So I ordered a new one. Despite that price on fore.com was in HRK (Croatian currency) the price charged to my AMEX was in dollars, converted to euro and then to HRK. That means double conversion. Why in dollars since I bought product in HRK? I'll inform Croatian Consumer Protection Service because you do not have rights to make such conversions without prior notification to customer. This is not all, this this morning my ISSA braked, the axle broke and I did claim on foreo site. I tried to reach Europe Customer Care on tel 38515790882, from 08:00 - 10:00 and I dialed 17 times!!!! No one answered. I even sent an Email. It's a shame because I was really happy with your product for 3 months. Regards, Igor
Beautiful colors, my daughter has choosen the yellow one ;) and she is brushing her teeth sinds than!!! Thank you so much making mommy’s life easier!!!
I love this brush and so does my little boy. He does end up biting it some of the time, but the fact he lets us brush his teeth every time is amazing, and the bristles are so soft. One thing i didn’t realize is that the little monster holder does not come with it (maybe I should have) and I don’t know why but the the lights are always frowning :) either way it’s changed the way he brushes his teeth, worth the cost
I got this for my 13 month old daughter. She loved the tooth brush, really enjoying brushing. However under 2 weeks of using, I noticed that one piece of bristle on the edge was missing. I reckon it was bitten off, likely ended up in her belly.