Customer reviews from foreo.com
FOREO - ISSA mikro Baby Electric Toothbrush - Bubble Blue
Average customer rating
4.2
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
43
4 Stars
13
3 Stars
8
2 Stars
6
1 Star
2
74%of customers recommend this product.
(
46 out of
62)
Customer Reviews for FOREO - ISSA mikro Baby Electric Toothbrush - Bubble Blue
Posted by: OlafNL
Gender:Male
Verified Purchase:Yes
My daughter loves the toothbrush and loves to brush together with us, she repeats as we do and there are no hard parts that bother her. We love it.
I would recommend this to a friend!
Response from foreo.comBy CC, February 22, 2022
Hi!
We appreciate your genuine review of our ISSA™ Mikro! So happy to hear your daughter loves her toothbrush <3
Happy brushing <3
We appreciate your genuine review of our ISSA™ Mikro! So happy to hear your daughter loves her toothbrush <3
Happy brushing <3
Written by a customer while visiting foreo.com
Customer Rating
2
Toothbrush lasted a few months
on February 18, 2022
Posted by: Cassandra
Gender:Female
17 month old baby loved this toothbrush, however she is only 17 months old. Even while supervised, she'll bite down on the brush. I'll pull it away and we'll continue brushing - she's supervised at all times. Regardless, this led to the bristles coming off just like other reviewers mentioned. I know the company replied to those other reviews that this is not a chew toy -- obviously it's not a chew toy and we know that. The issue is that if the toothbrush is advertised for 0-4 years it should work for babes under 2 that have a tendency to chew the moment something enters their mouth - it's perfectly natural. So, I gave them 2 stars because if you baby is 2+ or not a chewer, this toothbrush is fantastic. But if your baby chews on anything that enters their mouth - even under constant supervision the toothbrush will fall apart after a couple of months.
No, I would not recommend this to a friend.
Response from foreo.comBy CC, February 28, 2022
Dear customer,
Thank you for the honest review! We value your opinion as it brings us one step closer to improving your FOREO experience. We are very sorry to hear about the issues you have with our products. We would love to hear what was faulty with the products so we can work on improving them.
I would kindly like to remind you we offer a 2-year warranty after the original date of purchase for articles that have had a defect in regular use of our products. Please check the link below for more information on our warranty and return policies so we can make this right for you: https://www.foreo.com/support/faq/warranty-returns
We hope you have a lovely rest of the day!
Kind regards :)
Thank you for the honest review! We value your opinion as it brings us one step closer to improving your FOREO experience. We are very sorry to hear about the issues you have with our products. We would love to hear what was faulty with the products so we can work on improving them.
I would kindly like to remind you we offer a 2-year warranty after the original date of purchase for articles that have had a defect in regular use of our products. Please check the link below for more information on our warranty and return policies so we can make this right for you: https://www.foreo.com/support/faq/warranty-returns
We hope you have a lovely rest of the day!
Kind regards :)
Written by a customer while visiting foreo.com
Posted by: Belén
Gender:Female
Verified Purchase:Yes
Compré este cepillo eléctrico para mi hijo de 3 años. Nada más verlo se enamoró de él, y ahora le encanta cepillarse los dientes cada día. Creo que me ayudará a convertirlo en un buen hábito.
Response from foreo.comBy CC, February 6, 2022
¡Hola!
¡Gracias por compartir tu opinión! Nos hizo muy felices saber que su hijo está disfrutando de ISSA™ Play <3
Saludos cordiales
¡Gracias por compartir tu opinión! Nos hizo muy felices saber que su hijo está disfrutando de ISSA™ Play <3
Saludos cordiales
Written by a customer while visiting foreo.com
Posted by: Jaana
Verified Purchase:Yes
I bought this for christmas to help ease brushing teeth of The toddler. He likes The brush better than a regular one, It is the perfect size and easy for a 3 year old to use . However, I was disappointed how fast he was able to chew it to pieces. We Lost 8 bristles on The first Day as he tried The brush independently for few Times before we realised how easily The silicone gets cut on his teeth. They had not fallen out competelly, but I had to pull out The 8 bristles as they were torn from root. Now we monitor him closely to Make sure he won't bite The brush too hard. Sound is nice and quiet, and The brush head perfectly small. Feels so nice and smooth on hand. I like this idea of a tooth brush. I bought one for myself too (The mini, also Works as a spare in case baby brush gets too damaged).
I would recommend this to a friend!
Response from foreo.comBy CC, January 7, 2022
Hi there!
Thank you for the lovely review of our ISSA™ Baby! It makes us so happy to hear your toddler is enjoying his favorite toothbrush! Please make sure he is always supervised while using his ISSA™ Baby :)
We wish you a lovely day!
Thank you for the lovely review of our ISSA™ Baby! It makes us so happy to hear your toddler is enjoying his favorite toothbrush! Please make sure he is always supervised while using his ISSA™ Baby :)
We wish you a lovely day!
Written by a customer while visiting foreo.com
Customer Rating
2
Great while it lasted
on September 7, 2021
Posted by: Kalg
Gender:Female
This was the perfect teething brush for my little one until it just stopped working. I put it on the charger thinking it needed to be charged up but nope! It worked for a few months and now won’t even turn on. Maybe mine was defective ? But it is over all a great concept and I wish it still worked.
No, I would not recommend this to a friend.
Response from foreo.comBy CC, September 13, 2021
Hi there, thank you for your review. We appreciate your honesty and we truly grow from all sorts of feedback, which is why we don't discourage people from sharing their thoughts with us, even when they mention negative experiences. Feel free to contact our email address customercare@foreo.com and we will try to solve your problem as soon as possible the best way we can.
Best regards!
Best regards!
Written by a customer while visiting foreo.com
Posted by: Lainieluck
Gender:Female
Verified Purchase:Yes
I actually bought this for myself, I don’t think I have a teeny mouth but I feel I can really clean my back teeth. I use twice a week for a real good clean
Maybe you should think about making smaller heads for us little mouthed people:)
Really please with toothbrush, recommend 100%
Maybe you should think about making smaller heads for us little mouthed people:)
Really please with toothbrush, recommend 100%
I would recommend this to a friend!
Response from foreo.comBy CC, August 23, 2021
Dear customer, thank you for your review! We are head over heels to hear that ISSA™ Mikro is giving you its best :)
Written by a customer while visiting foreo.com
Posted by: bwolff
Gender:Female
Verified Purchase:Yes
It's a super struggle to get my 1 year old to brush her teeth at all. This toothbrush makes things a lot easier. She really likes the tickly feeling from the vibration and holding it herself. It's a great size for her. There are two vibration options- higher and lower. She doesn't mind either. I thought maybe she wouldn't like this brush and I'm so relieved she does. After the initial short charge when we got it, we haven't had to charge it again. She still bites the toothbrush but hasn't put any holes in it yet. Her bamboo toothbrush bristles are mangled from her constant biting but this toothbrush is very sturdy. I like that even though she's not too good at moving the brush around, at least it's doing something while sitting in her mouth. I really like that there are no replacement brush heads. I only wish that they offered silicone recycling or a take back program. Foreo needs to be responsible for the products they put in the world by offering closed loop recycling. Silicone lasts forever and doesn't break down in nature.
I would recommend this to a friend!
Response from foreo.comBy CC, August 10, 2021
Hi there! Thank you for your lovely feedback - we are absolutely thrilled to hear your little one loves brushing with her ISSA™ Mikro. However, please note that ISSA™ Mikro is not a chewing toy and our warranty does not cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse or neglect. Furthermore, please note that as per the ISSA ™ mikro user manual, 'vigorous chewing may cause damage to the silicone cover of the toothbrush over time. Babies and young children should always be supervised by a responsible adult while using the toothbrush.' Please be extra careful, as it is possible for the silicone to break amid all the biting. It is also important to emphasize that our company policy usually requires you to send the device back to us so that we can properly dispose of it before sending you a replacement. Please note that all FOREO devices are recyclable. Once you disassemble your device, and once it is safe to go outside, you can take the device to your local electronics recycling center. Most electronic waste facilities will gladly accept and recycle FOREO devices. Another option is to dispose of parts individually if your local electronics recycling center will not take the FOREO device as a whole unit. If you need more information on how to recycle your FOREO devices, kindly contact our lovely Customer Care agents, who will be happy to provide further instructions. Kindest regards <3
Written by a customer while visiting foreo.com
Posted by: Joviiii
Gender:Female
Verified Purchase:Yes
Ma fille a commencé a faire ses crises de poussé dentaire, quand je lui masse les gencives avec elle se calme de suite, ca fait 1 mois et demie que j’utilise et je ne me déplace jamais sans !
I would recommend this to a friend!
Response from foreo.comBy CC, July 27, 2021
Waouh! Quel beau retour d'ISSA™ Mikro ! Cela nous fait plaisir d'apprendre que votre fille aime sa brosse à dents :) ISSA™ Mikro est doux pour ses gencives et offre un massage apaisant. J'espère que vous trouverez la brosse à dents aussi utile quand elle aura ses premières dents :D Je vous souhaite beaucoup de bonheur !
Written by a customer while visiting foreo.com