I was very disappointed that the toothbrush head was dispatched from Croatia whilst I live in Australia. The delivery was fast and efficient, however, this does nothing to curtail emissions. I expected that the company would have enough stock in Australia or use a local stockist. Additionally, the toothbrush has now stopped working after 2 years so I will need to find a more sustainable replacement. Bye Foreo. It was good while it lasted.
My baby girl got her first 2 teeth at 3 months and a half so I bought the ISSA baby Pearl Pink Bunny. I thought it will be difficult to get her to clean her teeth being so young, but she loves the toothbrush and the vibrations. I use a Topfer baby toothpaste that doesn’t require to rinse and has a sweet taste, so the baby girl likes the process of cleaning her teeth and massaging her gums.
I would recommend this to a friend!
Response from foreo.comBy Katarina, Customer Care, February 24, 2021
Dear Cristina,
We love this! Thank you so much for being a loyal customer and for introducing FOREO to your baby! :)
This hybrid brush head gets the job done! I just purchased this one to replace the original. Cleanings at the dentist are quick and easy since I have very little plaque build up. Get this. It will make your smile brighter!
I would recommend this to a friend!
Response from foreo.comBy CC, March 20, 2022
Hiya <3
We're so happy to hear you are loving your ISSA™ toothbrush and all of its' amazing features! Keep on brushing and flashing those pearly whites :D
I purchased the replacements in October 2021 and found that the bristles were breaking off by December 2021 well before the anticipated 'good through date' of at least six (6) months before replacing. My experience purchasing these replacements were less than ideal as well.
While I Am sure these units have worked well for others, they have not for me, in my experience and use. Try it and they may work for you.
No, I would not recommend this to a friend.
Response from foreo.comBy CC, March 24, 2022
Hello!
We are sorry to hear this! Please know this is an out-of-the-ordinary occurrence! We would be happy to help!
Please contact us through the following link: https://www.foreo.com/support/contact
In the meantime, you can read about our warranty policy on the following link: https://www.foreo.com/support/faq/warranty-returns
gamechanging! works great for our one year old child.
I would recommend this to a friend!
Response from foreo.comBy CC, September 10, 2024
Hello, hello,
Thank you so much for your feedback! We're thrilled to hear that the ISSA™ Mikro is working great for your little one.
It's wonderful to know that it's making a difference in your child's oral care routine. If you ever have any questions or need further assistance, feel free to reach out!
I like it better issa Hybrid !I wanted to try mini Hybrid.When I bought it, I was disappointed!it is different in color and is not worn to the end!
No, I would not recommend this to a friend.
Response from foreo.comBy Katarina, Customer Care, February 24, 2021
Dear Svetik,
Thank you for sharing! Make sure to check the colors when placing an order and if you find anything confusing on the website please contact us here: https://www.foreo.com/support/contact