Customer reviews from Samsung US
Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Average customer rating
4.7
(1,065 Reviews)
Rating breakdown 1,065 reviews
5 Stars
873
4 Stars
112
3 Stars
29
2 Stars
19
1 Star
32
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Customer Rating
5
Excellent product
on May 6, 2017
Posted by: Darklove
from Houston
The better phone I can have, good price for the good phone.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on May 6, 2017
Posted by: anaseda35
from Connecticut, USA
Expertise:Expert
I love the pictures, and the one in front too, good cuality
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Alot of great features
on May 6, 2017
Posted by: Dartto
Expertise:Intermediate
I am new to this phone from an S2 which I loved and got to digest it completly . Its been only 2 weeks appears to have a lot of great features and potentials...A bit complicated,however I am sure itwill ease with time
Pros: Realistic color, Lightweight, Built-in speakers
Cons: complicated
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy I've Had
on May 6, 2017
Posted by: Hoosier8Plus
from Kokomo, IN, USA
Expertise:Intermediate
The new features such as iris and face scan for identification is a plus, and works well. The intigration with other devices is seamless. If you currently have a Galaxy, transferring from that phone to this phone captures Everything - no lost data here.
Pros: Durable, Lightweight
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 6, 2017
Posted by: FanofS8plus
from Michigan, USA
Expertise:Expert
Best design yet. Well done. Great battery. Water resistant.
Pros: Bright display, Durable
Cons: not cheap..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on May 6, 2017
Posted by: Supermom567
from Delhi
Expertise:Intermediate
Excellent quality pictures. Lightweight. I love my new phone.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 5, 2017
Posted by: Grndhog
from OK
Expertise:Intermediate
I have had all three curved screen phones S6 edge, S7 edge and S8+.
I have yet to have any issues with screens as stated in a couple reviews I have read. The screens are tough and don't scratch easily. I did have a cracked screen on my S6 but any other brand would have been broken much worse. The phone still functions perfectly even with the cracks. I am very hard on my phones working and dropping the phone every day. Why would anyone ever use a smart phone without a protective case. Which brings me to complaints about finger prints on the back glass not a problem on any phone I have ever had. All my phones have been protected by a case. If you want to show off the beauty of your phone get one of the clear cases that are available then you have the best of both worlds.
As for the fingerprint scanner it is in the perfect space, much better placement than other phones I have tried with the scanner in the middle area of the back. As for putting smudges on the camera lens that is pretty hard to do unless you have peanut butter and jelly on your finger. I have tried to smudge my camera lens with just my finger and cannot smudge it to any degree that would ever cause a lack of picture quality. My opinion is people will complain about just about anything if its a valid complaint or not. As for locating the scanner without looking it is very easy to locate if you are right handed, it may be a different story if you are a lefty but I don't know about that. My case has a beveled edge near the scanner that makes it extremely easy to place your finger on the scanner. The iris scanner is the best method to use but everyone has their preferences.
The plus size is not that large and easy to use with one hand or well with my hands anyway which are of normal size. It took me a while to warm up to no home button but I'm getting use to using the power button to open and close my desktop. While I'm on the home button I don't see where eliminating it gave any more screen area. The area where the button was is now taken by the on screen buttons so that area of the screen is still taken up by buttons. It does look much sleeker and modern but didn't give any more usable screen space.
As for Bixby or the lack there of, I'm not getting it. I don't see Bixby ever being anything better than Goggle assistant so what's the big hoopla. At this point it's nothing more than another widget that I'll never use. The Bixby button should have been the new home button. Maybe Samsung will pull it off but I don't see it being anything to hold your breath on.
I have an issue with the S8 using Samsung Pay, it just doesn't work anymore. I am a big user of Samsung Pay but with my new phone it's not working, I always get your card is declined, very disappointing. Now I'm back to using my card and loosing points on Samsung Pay. It is still working on my other phone but not the S8, it is so hit or miss I have given up entirely I hate holding up the line, very disappointing. Even the latest update that was just pushed down has not fixed the issue.
The phone battery is average on usage, better than my S6 worse than my S7 but it last most the day and I don't play games or do other heavy usage and screen is turned down. With always on display turned on it makes it through the day but not much more than that. I have turned off always on display and have about 40 percent at around 6pm. Fast charge has always been a plus on all my S phones and wireless charging charges in good time.
The phone is fast and works smooth it's the best performance I have seen on any phone.
I do like the new phone and feel it is the best thing going at this point in time. I have no worries about the battery it's a shame they had the Note 7 problem and I get tired of people asking aren't you afraid the phone is going to blow up. Bye Bye Samsung phones if that happens, so I'm pretty sure they have done everything to make their batteries trouble free. I've had my S7 for a year or so and it has had no problems with screen performance or battery so I'm 100 percent confident that the S8 is going to be superior to that phone.
I highly recommend this phone. The size of the S8+ is spot on and a perfect fit for the average user, maybe a little large for a woman but it's much more user friendly that the other plus size phones on the market.
I only gave four stars on features because of Bixby nothing there for me, or anyone for that matter because it is not there. I understand the reason for pushing out the phone without it to beat the competition but advertising something that's not there is not good practice.
I have yet to have any issues with screens as stated in a couple reviews I have read. The screens are tough and don't scratch easily. I did have a cracked screen on my S6 but any other brand would have been broken much worse. The phone still functions perfectly even with the cracks. I am very hard on my phones working and dropping the phone every day. Why would anyone ever use a smart phone without a protective case. Which brings me to complaints about finger prints on the back glass not a problem on any phone I have ever had. All my phones have been protected by a case. If you want to show off the beauty of your phone get one of the clear cases that are available then you have the best of both worlds.
As for the fingerprint scanner it is in the perfect space, much better placement than other phones I have tried with the scanner in the middle area of the back. As for putting smudges on the camera lens that is pretty hard to do unless you have peanut butter and jelly on your finger. I have tried to smudge my camera lens with just my finger and cannot smudge it to any degree that would ever cause a lack of picture quality. My opinion is people will complain about just about anything if its a valid complaint or not. As for locating the scanner without looking it is very easy to locate if you are right handed, it may be a different story if you are a lefty but I don't know about that. My case has a beveled edge near the scanner that makes it extremely easy to place your finger on the scanner. The iris scanner is the best method to use but everyone has their preferences.
The plus size is not that large and easy to use with one hand or well with my hands anyway which are of normal size. It took me a while to warm up to no home button but I'm getting use to using the power button to open and close my desktop. While I'm on the home button I don't see where eliminating it gave any more screen area. The area where the button was is now taken by the on screen buttons so that area of the screen is still taken up by buttons. It does look much sleeker and modern but didn't give any more usable screen space.
As for Bixby or the lack there of, I'm not getting it. I don't see Bixby ever being anything better than Goggle assistant so what's the big hoopla. At this point it's nothing more than another widget that I'll never use. The Bixby button should have been the new home button. Maybe Samsung will pull it off but I don't see it being anything to hold your breath on.
I have an issue with the S8 using Samsung Pay, it just doesn't work anymore. I am a big user of Samsung Pay but with my new phone it's not working, I always get your card is declined, very disappointing. Now I'm back to using my card and loosing points on Samsung Pay. It is still working on my other phone but not the S8, it is so hit or miss I have given up entirely I hate holding up the line, very disappointing. Even the latest update that was just pushed down has not fixed the issue.
The phone battery is average on usage, better than my S6 worse than my S7 but it last most the day and I don't play games or do other heavy usage and screen is turned down. With always on display turned on it makes it through the day but not much more than that. I have turned off always on display and have about 40 percent at around 6pm. Fast charge has always been a plus on all my S phones and wireless charging charges in good time.
The phone is fast and works smooth it's the best performance I have seen on any phone.
I do like the new phone and feel it is the best thing going at this point in time. I have no worries about the battery it's a shame they had the Note 7 problem and I get tired of people asking aren't you afraid the phone is going to blow up. Bye Bye Samsung phones if that happens, so I'm pretty sure they have done everything to make their batteries trouble free. I've had my S7 for a year or so and it has had no problems with screen performance or battery so I'm 100 percent confident that the S8 is going to be superior to that phone.
I highly recommend this phone. The size of the S8+ is spot on and a perfect fit for the average user, maybe a little large for a woman but it's much more user friendly that the other plus size phones on the market.
I only gave four stars on features because of Bixby nothing there for me, or anyone for that matter because it is not there. I understand the reason for pushing out the phone without it to beat the competition but advertising something that's not there is not good practice.
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product
on May 5, 2017
Posted by: KlassicLady
from NC
Expertise:Intermediate
The features on this phone are amazing...The quality of pictures are superb...I am still learning the phone but so far I love it
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US