Customer reviews from ATT.com
Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Average customer rating
4.6 out of 5
4.6
(1,240 Reviews)
Open Ratings Snapshot
Rating breakdown 1,240 reviews
5 Stars
969
4 Stars
144
3 Stars
42
2 Stars
25
1 Star
60
90%of customers recommend this product. 
(
1,066 out of 1,183
)
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Customer Reviews for Samsung - Refurbished Galaxy S8+ 4G LTE with 64GB Memory Cell Phone (Unlocked) - Midnight Black
Customer Rating
2 out of 5
2
A Lot Of Promise, But No Follow Through
on January 6, 2018
Posted by: GhostHunter22
My biggest complaint with the phone is the camera. As a paranormal investigator, I need a solid low-light camera. Unfortunately, this phone does not provide that. All low/no light photos have been very grainy and line-filled. I went from an ASUS ZenFone 3 to this S8+ only because my ZF3 was dropped and broken. Before that I had an iPhone 6S+, and the 6s+ took MUCH better low-light photos than this Samsung. Another nuance is playing Words with Friends and other games. Sometimes when you need to make a move of any sort near the Edge screen, it does not register and you have to touch the screen several times for it to work. Also, it does not come with a built-in voice recorder app.
The battery is very good, I typically get approximately 24 hours on a full charge. There is an occasional software slowdown. The display is very good, and there is not much lag when switching between apps. Call quality is usually very good even with low service.
All in all, if you don't need a low-light camera, then this is a good phone for you. Well all have different needs in a phone, and unfortunately, this one doesn't cut it for me when I need it.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Missing details on software
on January 9, 2018
Posted by: John Barbosa
from Providence, RI, United States
Galaxy S 5 is better than this S8 +.
S5 is more simple and practical, has better sound, has notification tones for all the apps. S8 + for exemple we can't install a notification sound for messenger or a sound for notify us a new post on facebook. Has more things wrong.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Overall a good phone.
on January 15, 2018
Posted by: Kari0526
I wish it had a home button. Dont like the clock numbers being over too of each other. The keyboard is easy to use & the battery is nice. The front facing camera is a little on the poor side.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Galaxy S8+
on May 16, 2018
Posted by: sgs53
from North Carolina
I do love this phone, but the battery does not last too long.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Trouble with messaging
on June 26, 2018
Posted by: temgirl813
from Michigan
I love the look, feel, and speed of this phone. Sound quality (calls, music, podcasts) is great, and it takes amazing pictures. However, I had numerous problems sending and receiving text messages with pictures/Bitmojis attached. This is a problem because I send and receive a lot of pictures as part of my job (I work in architecture), and I ended up having to get a replacement device after having my new phone for only 11 days. If this replacement gives me problems, I will be moving on from Samsung to another manufacturer for my Android phones in the future.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Versital
on May 13, 2017
Posted by: Navlife2
from Raleigh, NC, United States
I'm a first time Android user coming from Apple first and then Microsoft. This phone blends a little of everything I've experienced with the former. The operating system works as its supposed to with tons of features. Battery life had been good and the phone is not terribly large that you can't hold it in one hand. I have a basic otter box snap on case that has good protection. I'm still exploring all the phone can do and this amazing screen makes it more enjoyable to do. I picked up the wireless samsung charger that works like a charm. Even has a little fan in the back! I'm really digging Android and now wondering why it took me so long!! Great job Samsung.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone
on May 23, 2017
Posted by: galaxy happy
I am glad to be back home. I had the Iphone and not knocking down apple, but I am glad to be back with samsung. The S8 plus display is beautiful and clear. I got the orchard gray and it is beautiful. I so missed being able to customize my phone the way I like it. I don't do a whole lot of pictures, but the one's I do take was great. I prefer to have the finger sensor on the front but I just roll with it. The phone is just the right size not to small but not to big and bulky. I do have small hands but when you go from a plus phone its hard to go back to small phone. Overall it will be at your prefernce in what you like and want. But I am happy with my choice.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Some good, some bad
on May 6, 2017
Posted by: Sahna
from Wyoming, United States
Well, it's very pretty. Still has bugs like the DQA errors and bixby isn't really finished, bit the retinal scanner to unlock is kinda awesome, goes thorough sunglasses and darkness and all, which is good because the fingerprint scanner is a bit awkward on back. The curved screen is neat and all but I've already managed to get a few tiny scratches on the edge from general wear and tear (I am someone who has never cracked or broken a screen, I am very careful with my phones.) Most of all, I miss my Galaxy note 5 stylus.
Hasn't caught on fire yet tho!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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